Rail project Work, Jobs in Humber, Dev (with Salaries)

Customer Care Manager
Kier Group —Exeter
- Part-time
- Continuous improvement
- Flexible schedule
9d
Design Team Leader
Kier Group —Exeter
- £50,000 - £57,500 a year
- Part-time
- Travel
- In-person
- Communication skills
- Flexible schedule
Operative
Kier Group —Exeter
- Part-time
- Flexible schedule
2d
Project Manager
Octavius Infrastructure —Exeter
- Full-time
- Hybrid work
- Civil engineering
- Construction experience
- Leadership
- Annual leave
Project Director - Rail
Amey Ltd —Exeter
- Full-time
- Master's degree
- Bachelor's degree
- Team management
- Annual leave
Quick apply
Project Engineer
Kier Group —Okehampton
- Part-time
- Engineering
- Organisational skills
- Communication skills
- Flexible schedule
3h
Principal Ecologist - BNG Specialist
AECOM —Exeter
- Full-time
- Hybrid work
- Mentoring
- Training & development
Rail Design Engineers, Project Managers & CAD/BIM Professionals, London
Amey Ltd —Exeter
- CAD
- No degree
- Communication skills
- Employee discount
Quick apply
Civil Engineer - Ports & Marine Infrastructure
Moffatt & Nichol —Exeter
- Full-time
- Microsoft Word
- Civil engineering
- Microsoft Excel
Quick apply
Lead Planner - Regional Civils
Balfour Beatty —Exeter
- Hybrid work
- Civil engineering
- Continuous improvement
- Mentoring
- Annual leave
German Speaking Project Management Director - TRANSPORT PROJECT MANAGEMENT TEAM
Ramboll —Exeter
- Full-time
- Hybrid work
- Civil engineering
- PMP
- Engineering
- Annual leave
Quick apply
Associate Cost Manager (Infrastructure Consultancy)
AECOM —Exeter
- Full-time
- Hybrid work
- Engineering
- Business development
- Contracts
Engineer(Bridges)
Amey Ltd —Exeter
- Civil engineering
- Master's degree
- Bachelor's degree
- Annual leave
Quick apply
HGV Driver/Jetvac Operator
Lanes Group —Plymouth
- £14.50 - £15.50 an hour
- Full-time
- Computer literacy
- Data entry
Quick apply
Electrician Grade A
Kier Group —Okehampton
- Part-time
- Flexible schedule
8d

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Customer Care Manager

Kier Group -
Exeter

Apply Now

Job details

Permanent | Part-time | Full-time
9 days ago

Benefits

Company pension
Private medical insurance
Flexible schedule
Car scheme

Qualifications

Report generation
Client engagement
Stakeholder liaison
Complaint handling
Continuous improvement
Management reporting

Full job description

Meet the recruiter

Liv Staples

Benefits

Life assurance

Private medical insurance

Additional holiday purchase opportunities

Matched pension scheme up to 7.5%

Enhanced family leave & policies

Share plan schemes

Free health & wellbeing services

Green car scheme

Customer Care Manager

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We're looking for a Customer Care Manager to join our South West Water team based in Exeter.

Location: Exeter – Hawthorne House - some working from home available
Hours: 39.5 hours per week - some flexibility on start and end times available if desired, just let us know when you speak to us.

We are unable to offer certificates of sponsorship to any candidates in this role.

We are seeking a Customer Care Manager to lead customer service delivery across our South West Water contract. You will manage a team of Customer Liaison Officers, drive customer satisfaction, oversee complaints and escalations, develop strong client relationships and support continuous improvement initiatives. This is an excellent opportunity for a customer-focused leader who can influence stakeholders, analyse performance data and champion service excellence across the business.

What will you be responsible for?

As a Customer Care Manager, you'll be working within the South West Water team, supporting them in delivering excellent customer service across the contract. Your day to day will include:

Leading the delivery of excellent customer service and managing a team of Customer Liaison Officers
Handling customer complaints, compliments and escalations, ensuring timely resolution
Building strong relationships with clients, partners, and operational teams
Monitoring customer performance, satisfaction, and service delivery metrics
Producing reports and insights to support service improvements and representing the business at client meetings

What are we looking for?

This role of Customer Care Manager is great for you if:

You have strong customer service and stakeholder management skills with demonstrable experience leading and developing teams
You possess excellent communication and relationship-building abilities
You can manage complaints and resolve complex customer issues with strong organisational and problem-solving skills
You're confident analysing data and producing performance reports
You have a continuous improvement mindset with the ability to influence and engage operational teams and partners

Rewards and benefits

We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here.

Diversity and inclusion

Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here.

As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview.

We look forward to seeing your application to #joinkier.

Customer Care Manager.docx

Location: Exeter
Vacancy ID: 12128
Background check: None
Closing date: 11 Sep 2026
Contract type: Permanent
Working hours: Full Time
Flexible working: Yes

Flexible working could include part time, job share, condensed hours, or flexible start/end times.

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rail project jobs in humber, dev

Customer Care Manager

Design Team Leader

Operative

Project Manager

Project Director - Rail

Project Engineer

Principal Ecologist - BNG Specialist

Rail Design Engineers, Project Managers & CAD/BIM Professionals, London

Civil Engineer - Ports & Marine Infrastructure

Lead Planner - Regional Civils

German Speaking Project Management Director - TRANSPORT PROJECT MANAGEMENT TEAM

Associate Cost Manager (Infrastructure Consultancy)

Engineer(Bridges)

HGV Driver/Jetvac Operator

Electrician Grade A

I want to receive the latest job alerts for rail project in humber, dev

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Liv Staples

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