Support analyst permanent / full time Work, Jobs in Huyton, Msy (with Salaries)

System Analyst / Tester
iCede Solutions Ltd —Liverpool
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- English
- Maths
- In-person
- Work from home
- Sick pay
Quick apply
5d
Senior Reporting and Insights Analyst
Clear Business —Sale
- £39,840 - £55,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Agile
- Free parking
- Annual leave
Quick apply
Data & Technology Project Manager & Business Analyst
Merseyside Fire and Rescue service —Bootle
- £38,220 - £40,777 a year
- Free parking
7d
Customer Optimisation Analyst
Clear Business —Sale
- £25,870 - £29,750 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Microsoft Office
- Free parking
- Employee discount
Quick apply
Lead Developer
Clear Business —Sale
- £57,920 - £72,400 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- DevOps
- Free parking
- Annual leave
Quick apply
Laboratory Analyst-3
ALS —Hawarden
- £26,878 a year
- Full-time
- Laboratory experience
- Analysis skills
- IT
- Annual leave
- Employee discount
Analyst
ALS —Hawarden
- £25,878 a year
- Full-time
- Laboratory experience
- Analysis skills
- IT
- Annual leave
- Employee discount
6d
Service Desk Analyst (2nd Line)
FluidOne —Chorley
- Full-time
- Customer service
- Travel
- Communication skills
- Employee assistance programme
IT Technician
NRG Riverside —Skelmersdale
- £33,475 a year
- Monday to Friday
- Azure
- Windows
- Microsoft Office
- Free parking
- Annual leave
Quick apply
9d
Lead System Engineer - Data Analyst
Blackburn with Darwen Council —Blackburn with Darwen
- £45,091 - £49,282 a year
- Full-time
- Data analysis skills
- Leadership
13d
Senior Data Analyst
Trafford Council —Trafford
- £37,280 - £39,862 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Travel
5h
Multi-Site Security Officer (Corporate CCTV Controller)
Anchor Group Services —Liverpool
- Weekend availability
- Contracts
- Employee assistance programme
Senior Data Engineer, SEO, Perm, Liverpool/ Newport
Charity Commission —Bootle
- £44,027 a year
- Part-time
- Hybrid work
- Azure
- DevOps
- SQL
- Annual leave
- Employee discount
5d
Customer Service Advisor
Barclays —Northwich
- £26,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
14d
Senior AI Engineer
BBC —Salford
- £60,000 - £70,000 a year
- Full-time
- Azure
- Master's degree
- AWS
Lead AI Engineer
BBC —Salford
- £80,000 - £90,000 a year
- Full-time
- Azure
- Master's degree
- AWS
Deployment Project Manager
mydentist —Radcliffe
- Full-time
- Hybrid work
- Free parking
- Employee assistance programme
Quick apply
Lead System Engineer - Data Engineer
Blackburn with Darwen Council —Blackburn with Darwen
- £45,091 - £49,282 a year
- Full-time
- Leadership
13d
Head of Software Engineering - HR
Marks & Spencer —Salford
- Full-time
- Hybrid work
- Oracle
- Management
- System design
- Employee discount

I want to receive the latest job alerts for support analyst permanent / full time in huyton, msy

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System Analyst / Tester

iCede Solutions Ltd
Liverpool

Quick apply

Job details

Permanent | Graduate | Full-time
£26,000 - £28,000 a year
5 days ago

Benefits

Company pension
Work from home
Private medical insurance
Sick pay

Qualifications

GCSE
English
Performance testing
Maths
System testing
IT support
Software testing
Communication skills

Full job description

Location: Liverpool L3
Working Pattern: Hybrid – 3 days per week in the office
Salary: £26,000–£28,000 DOE
Type: Full-Time, Permanent
Sector: Software / IT / Insurance Technology

About Us

iCede Solutions is a growing software business based in Liverpool. We build and support technology platforms used by global insurers to manage complex policy, claims and reporting processes.

We are looking for a thoughtful and analytical System Analyst / Tester to help us maintain high standards of quality, reliability and customer support as our platform continues to develop.

The Role

This is a varied role combining manual functional testing, regression testing, issue investigation and customer support.

You will need to understand how the system is intended to work, follow business rules and workflows through the platform, identify where functionality does not behave as expected, and clearly explain issues to developers, analysts, QA colleagues and customers.

The role is about more than checking screens or spotting text errors. You will need to think logically, question outcomes, investigate problems and understand the impact of defects on wider workflows, reporting and customer use.

You will also assist with our support helpdesk by reviewing customer queries, reproducing reported issues, gathering relevant information and liaising with technical colleagues and customers to support timely resolution.

Full training on the iCede platform will be provided.

Key Responsibilities

· Carry out manual functional and regression testing.

· Test new and amended functionality against requirements and business rules.

· Review requirements, release notes and system changes to identify areas requiring testing.

· Log, investigate and document defects clearly.

· Assess the impact of issues on wider workflows, reporting and customer use.

· Assist with customer support tickets, including triage, investigation and updates.

· Reproduce customer-reported issues and document findings.

· Liaise with developers, analysts, QA colleagues and customers.

· Help maintain test cases, support records and training documentation.

· Re-test fixes and confirm issues have been resolved.

· Escalate unclear requirements, blocked testing or potential risks promptly.

What We’re Looking For

We are looking for someone who is analytical, curious, organised and customer-focused. You should be comfortable learning software systems, working through problems logically, documenting issues clearly and communicating professionally with both colleagues and customers.

You will need to be detail-oriented, but also able to recognise when an issue may have a wider functional or customer impact.

Essential Criteria

· GCSE English and Maths at grade C/4 or above, or equivalent.

· Strong written English and clear communication skills.

· Good analytical and problem-solving ability.

· Ability to understand processes, workflows and cause-and-effect across a system.

· Comfortable using software systems and learning new technology.

· Confidence communicating with customers and colleagues professionally.

· Right to work in the UK.

· Within reasonable commuting distance of Liverpool City Centre, L3.

Desirable Criteria

· Degree in any discipline.

· Previous experience in software testing, QA, IT support, or customer support.

Selection Process

Shortlisted candidates may be asked to complete a short practical testing and support exercise. Prior knowledge of the iCede platform is not required.

What We Offer

· Salary of £26,000–£28,000, depending on experience and relevant skills.

· Hybrid working, with 3 days per week in our Liverpool office.

· MacBook Pro.

· Private healthcare.

· Pension contributions matched up to 6%.

· 25 days’ holiday, plus bank holidays.

· Learning and development budget.

· Opportunity to develop your testing, support, QA and software knowledge in a growing technology business.

Pay: £26,000.00-£28,000.00 per year

Benefits:

Company pension
Private medical insurance
Sick pay
Work from home

Work Location: In person

Quick apply

Refine Your Search

support analyst permanent / full time jobs in huyton, msy

System Analyst / Tester

Senior Reporting and Insights Analyst

Data & Technology Project Manager & Business Analyst

Customer Optimisation Analyst

Lead Developer

Laboratory Analyst-3

Analyst

Service Desk Analyst (2nd Line)

IT Technician

Lead System Engineer - Data Analyst

Senior Data Analyst

Multi-Site Security Officer (Corporate CCTV Controller)

Senior Data Engineer, SEO, Perm, Liverpool/ Newport

Customer Service Advisor

Senior AI Engineer

Lead AI Engineer

Deployment Project Manager

Lead System Engineer - Data Engineer

Head of Software Engineering - HR

I want to receive the latest job alerts for support analyst permanent / full time in huyton, msy

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