Customer service coordinator Work, Jobs in Huyton (with Salaries)

Customer Service & Scheduling Coordinator
R2U Accident Repair Centre —Bootle
- £26,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Annual leave
- Work from home
Quick apply
11h
Support Office Coordinator
Mellors Catering Services Limited —Skelmersdale
- £26,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Customer Service Coordinator
Eaststone Ltd —Bolton
- £24,785 - £26,000 a year
- Full-time
- Customer service
- Maintenance
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
Technical services co-ordinator / administrator
Fletchers Engineering —Eccles
- £24,420.00 - £35,462.24 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
9d
Service Coordinator
Woodley Equipment Company Ltd —Bolton
- From £25,272 a year
- Part-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Annual leave
Quick apply
22h
Service Coordinator
DTS UK Machine Tools —Chorley
- £16,000 - £28,000 a year
- Full-time
- Customer service
- Maintenance
- English
Quick apply
1d
Client Services Coordinator - Mandarin Speaking
Alfred H Knight Group —Liverpool
- Full-time
- Hybrid work
- Google Suite
- Customer service
- Microsoft Office
- Employee assistance programme
Quick apply
2d
Marketing & Events Co-ordinator
DriveWorks Ltd —Warrington
- £30,000 - £34,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
12d
Customer Service Coordinator
TVS Supply Chain Solutions —Chorley
- Weekend availability
- Customer service
- Travel
- Communication skills
Reservations & Sales Coordinator
The Hunters at Walton Park —Preston
- Up to £12.71 an hour
- Part-time
- Hospitality
- Sales
- Customer service
- Free parking
- Employee discount
Quick apply
7d
Customer Planning Coordinator
GXO Logistics —Warrington
- £27,000 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
12d
Digital Project Coordinator
Sofology —Warrington
- £29,643 - £33,450 a year
- Employee assistance programme
- Employee discount
Quick apply
Patient Services Coordinator
Baxter —Stockport
- Customer service
- Microsoft Office
- Organisational skills
9d
RFQ Sales Coordinator
Hayley Group —Manchester
- Full-time
- Sales
- Microsoft Office
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
HR Coordinator (9-month FTC)
Kraft Heinz Company —Wigan
- Human resources
- Communication skills
Activities & Wellbeing Co-ordinator (Customer Experience Lead)
EQ Care —Wigan
- £13,988 a year
- Part-time
- Microsoft Office
- IT
- Annual leave
Service & Transport Co-Ordinator
Ainscough Environmental Services Ltd —Manchester
- £28,500 - £33,000 a year
- Full-time
- Driving
- Organisational skills
- In-person
- Free parking
Quick apply
1d
Specialist Kit Sales and Operations Co-ordinator
Nationwide Platforms —Birchwood
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount

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Support Office Coordinator
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Customer Service & Scheduling Coordinator

R2U Accident Repair Centre -
Bootle

Quick apply

Job details

Full-time
£26,000 a year
11 hours ago

Benefits

Annual leave
Work from home
On-site parking

Qualifications

Customer service
Automotive service
Organisational skills

Full job description

Customer Service & Scheduling Coordinator

Location: R2U Accident Repair Centre
Salary: £26,000 per year (depending on experience)
Hours: Monday to Friday, 8:00am – 5:00pm (No weekends)
Holiday: 20 days annual leave plus bank holidays

Join Our Growing Team

R2U Accident Repair Centre is a busy, family-run accident repair business with an exciting and rapidly expanding mobile repair division. We currently have two mobile repair vans carrying out insurance repairs across the UK, with plans to increase this to five vans by the end of the year.

We're looking for an organised, enthusiastic and customer-focused individual to become the heart of our mobile repair operation. This is a varied role that combines customer service, scheduling, administration and planning, making it perfect for someone who enjoys keeping things organised and ensuring customers receive an excellent experience.

About the Role

As our Customer Service & Scheduling Coordinator, you'll be responsible for managing the customer journey from the moment we receive a repair instruction from the insurance company through to the final invoice.

You'll be the main point of contact for customers, arranging appointments, keeping them informed throughout the repair process and ensuring our technicians have well-planned, productive schedules.

This is a hands-on role where organisation, communication and forward planning are essential. You'll need to think ahead, solve problems before they arise and make sure each technician has a full and efficient workload, typically scheduling two repairs per day.

Your Responsibilities

Receiving repair instructions from insurance companies.
Uploading new jobs onto our management system accurately and efficiently.
Contacting customers to arrange convenient repair appointments.
Planning and managing the daily workload for our mobile repair technicians.
Scheduling approximately two jobs per technician each day while making the best use of travel time and location.
Monitoring the progress of repairs and making adjustments to schedules where required.
Providing excellent customer service throughout the repair process.
Responding to customer enquiries professionally and efficiently.
Resolving any customer concerns or complaints with empathy and professionalism.
Completing the invoicing process once repairs have been finished.
Supporting the continued growth of our expanding mobile repair division.

What We're Looking For

We're looking for someone who is:

Highly organised with excellent attention to detail.
experienced in bodyshop industry
Confident communicating with customers over the phone and by email.
Able to prioritise a busy workload and remain calm under pressure.
Proactive and able to think ahead rather than simply reacting to problems.
Friendly, professional and enjoys delivering outstanding customer service.
Comfortable using computer systems and learning new software.
A strong team player who enjoys working in a fast-paced environment.

Experience within the motor trade, insurance industry or customer service would be an advantage, but we're equally interested in someone with the right attitude, organisational skills and willingness to learn.

What We Offer

£26,000 annual salary (depending on experience).
Monday to Friday, 8:00am–5:00pm.
No weekend work.
Opportunity to work from home once trained, or mix of both
20 days holiday plus bank holidays.
The opportunity to join a growing business with genuine opportunities for progression.
A supportive, friendly and family-run working environment where your ideas and contribution are valued.
A varied role where every day is different and you'll play an important part in the success of our expanding mobile repair service.

If you enjoy organising people, solving problems, providing excellent customer service and being part of a business that's growing quickly, we'd love to hear from you.

Apply today and become part of the R2U Accident Repair Centre team

Pay: £26,000.00 per year

Benefits:

On-site parking
Work from home

Experience:

Automotive service: 1 year (required)

Work Location: In person

Quick apply

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customer service coordinator jobs in huyton

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