Founder's associate Work, Jobs in Hythe, Ham (with Salaries)

Lead Infrastructure Engineer
Zest Plan —Bournemouth
- £35,000 - £40,000 a year
- Azure
- Mentoring
- SharePoint
14d

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Lead Infrastructure Engineer

Zest Plan -
Bournemouth

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Job details

Permanent
£35,000 - £40,000 a year
14 days ago

Qualifications

Microsoft Windows Server
Technical troubleshooting
Technology infrastructure experience
TCP
ITIL Certification
Azure
Cloud architecture
Mentoring junior staff
LAN
ERP software
Microsoft Exchange
Network infrastructure
Incident response
Virtualisation
Mentoring
WAN
SharePoint
Technical writing
IP networking
AI
Communication skills
Microsoft Azure
PowerShell scripting
vSphere
PowerShell
Intune
Help desk
Identity & access management

Full job description

Lead Infrastructure Engineer

Bournemouth | Hybrid | £35k-£40k (DOE) | 1 year contract with future opportunity for permanent role

Keep the engine room running and help shape where it goes next

We're looking for a Lead Infrastructure Engineer to act as our senior technical escalation point across infrastructure, cloud and IT support. Someone who can lead projects, mentor our junior engineer, and help shape how we use technology (including AI) as we grow. This is a hands-on role with influence: you'll have the space to bring in new tools and approaches, backed by a Founder-led team that’s moving fast!

About Zest Plan

We’re specialists in home appliance care with 20 years of experience and a community of 40,000 UK-based customers. We build customer trust and give value through expert advice and appliance maintenance services, repairs and replacements.

What you’ll be doing

Act as a senior escalation point for complex infrastructure, cloud, networking, security and end-user support issues.
Lead infrastructure and IT projects across Microsoft 365, Azure, Windows Server, virtualisation, networking and security.
Support and improve our hybrid infrastructure, including on-premise and cloud environments.
Mentor and guide junior engineers, sharing knowledge and helping develop technical capability across the team.
Maintain clear technical documentation, processes and standards.
Identify opportunities to automate processes, improve resilience and introduce new technologies.
Advise on secure, practical use of AI and emerging tools within the business.

What ideally we’re looking for

At least five years’ experience in 2nd/3rd line IT support, infrastructure engineering or a similar senior technical role.
Strong Microsoft technology experience, including Windows Server, Microsoft 365 administration, Entra ID, Azure, Intune, Exchange Online, SharePoint, Teams and OneDrive.
Good understanding of Active Directory, DNS, DHCP, Group Policy, conditional access, MFA, RBAC and related identity controls.
Experience with virtualisation technologies such as VMware vSphere or Hyper-V.
Solid networking knowledge across LAN, WAN, VLAN, VPN, TCP/IP, routing, wireless and managed firewalls.
Strong security awareness, including backup and restore, endpoint protection, patching, incident response, data protection and GDPR.
Excellent troubleshooting, communication and stakeholder management skills.
A proactive, customer-focused approach and the ability to manage competing priorities.

Other relevant experience

Microsoft certifications such as Azure Administrator Associate, Microsoft 365 Administrator Expert or Microsoft Security Administrator.
ITIL Foundation or higher.
Experience with Microsoft Sentinel, Defender, Purview, Azure Virtual Desktop or Azure Virtual WAN.
Knowledge of SQL Server, Azure SQL, reporting tools or business applications such as ERP, CRM and payroll systems.
Experience with telephony, hosted VoIP, SIP trunks, SBCs, call routing or call recording platforms.
Scripting or automation experience using PowerShell, Python, Microsoft Graph, Power Automate, Azure Logic Apps or REST APIs.
Understanding of generative AI, large language models and associated security considerations.

Why join us?

Join a friendly, supportive and diverse Technology team.
Work in an environment where Tech support is valued and approached positively.
Contribute to big, meaningful projects, including cloud migration, automation and technology improvement work.
Have the space and scope to introduce new tools and approaches.
Receive mentoring and support from Platform and Data Architecture specialists.
Play a key role in a growing, Founder-led business with ambitious plans.

Apply now

If you’re an experienced infrastructure engineer who enjoys solving problems, improving systems and helping others grow, we’d love to hear from you. Join our team and the Zest place to work!

Apply Now

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founder's associate jobs in hythe, ham

Lead Infrastructure Engineer

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I want to receive the latest job alerts for founder's associate in hythe, ham

Explore jobs in more locations

Lead Infrastructure Engineer

Bournemouth | Hybrid | £35k-£40k (DOE) | 1 year contract with future opportunity for permanent role

Keep the engine room running and help shape where it goes next

About Zest Plan

What you’ll be doing

What ideally we’re looking for

Other relevant experience

Why join us?

Apply now

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