Shift leader Work, Jobs in Ilford, Gtl (with Salaries)

Hotel Manager
Ilford Grand Hotel —Ilford
- From £30,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
Quick apply
2d
Kitchen staff / 467 - The Surrey Docks, Rotherhithe
J D Wetherspoon plc —London
- £12.91 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Employee discount
3d
Warehouse Team Leader
gategroup —Barking
- £35,000 a year
- Full-time
- Leadership
Quick apply
7d
Kitchen staff / 562 - The Eva Hart, Chadwell Heath
J D Wetherspoon plc —London
- £12.91 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Employee discount
2d
Male Casual Support Worker
Advance Housing and Support Ltd —London
- £16.59 an hour
- Weekend availability
- English
- Care plans
- Employee assistance programme
- Employee discount
13d
Team Leader
Home Bargains —Charlton
- £32,032 a year
- Part-time
- Supervising experience
- Leadership
- Store discount
- Annual leave
Quick apply
2d
Retail Shift Leader
Krispy Kreme —London
- £14.35 an hour
- Weekend availability
- Employee discount
Quick apply
8d
Office Team Leader
Williams Lea —London
- £36,000 a year
- Full-time
- Management
- In-person
- Leadership
- Referral programme
Team Leader/Supervisor
Topgolf —Chigwell
- Weekend availability
- Leadership
- Time management
Retail Supervisor
Screwfix —Loughton
- £15.23 an hour
- Part-time
- Employee discount
Retail Customer Service
Entain —Welling
- £13 an hour
- Overtime
1d
Kitchen staff / 89 - J.J. Moon`s, Hornchurch
J D Wetherspoon plc —London
- £12.91 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Employee discount
4d
Kitchen staff / 214 - The King`s Ford, Chingford
J D Wetherspoon plc —London
- £12.91 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Employee discount
3d
Site Escort
Equans —Westminster
- £13.45 an hour
- Part-time
- Communication skills
- Employee assistance programme
Shift Leader
JLL —London
Customer Representative - Bromley
Nationwide Building Society —Bromley
- From £25,250 a year
- Full-time
- Customer service
- Banking
16h
Receptionist
Sodexo —London
- £15.62 an hour
- Full-time
- Hospitality
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
Quick apply
13h
Tesco Colleague - Upton Park Express
Tesco UK —London
- £13.28 - £14.55 an hour
- Part-time
1d
Operational Support Officer
Serco Plc —London
- £32,396.80 a year
- Weekend availability
- Computer literacy
- Employee assistance programme
- Employee discount
2d
Security Team Leader
The Keyholding Company —London
- £16.90 an hour
- Full-time
- Organisational skills
- Communication skills
- Employee assistance programme
Quick apply
7d

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Hotel Manager

Ilford Grand Hotel
Ilford

Quick apply

Job details

Full-time
From £30,000 a year
2 days ago

Qualifications

Hospitality
Management
Customer service
English
Team management
Leadership
Hotel experience

Full job description

Hotel Manager – Ilford Grand Hotel (Ilford, London)

PLEASE DO NOT CONTACT THE HOTEL DIRECTLY BY PHONE REGARDING THIS POSITION.
APPLICATIONS WILL ONLY BE CONSIDERED FROM CANDIDATES WITH DIRECT HOTEL MANAGEMENT EXPERIENCE.

Location: Ilford, Greater London
Job Type: Full-Time
Salary: Competitive (based on experience)

Job Summary

Ilford Grand Hotel is seeking an experienced and hands-on Hotel Manager to lead the day-to-day operations of the hotel. This role requires a proactive leader who not only manages the hotel but is also an integral part of the reception team, including independently handling reception shifts.

In addition, you will work collaboratively with colleagues to support and maintain our wider serviced accommodation portfolio across multiple sites during the same shift, ensuring consistent standards and smooth operations throughout.

Key Responsibilities Operations & Front Desk Leadership (Hands-On Role)

Oversee all daily hotel operations, ensuring smooth and efficient service delivery
Work as part of the reception team, including running shifts independently
Lead from the front by setting the standard for customer service
Manage reservations, cancellations, and OTA platforms (e.g., Booking.com, Expedia)
Ensure accurate billing, payment processing, and financial controls

Guest Experience & Service Excellence

Deliver and maintain exceptional customer service standards
Handle escalated guest complaints and resolve issues promptly
Maintain strong guest satisfaction scores and online reviews
Provide concierge-style support including local recommendations and arrangements

Team Leadership & Staff Management

Lead, train, and develop reception, housekeeping, and support staff
Manage staff rotas while ensuring full reception coverage at all times
Maintain discipline, accountability, and team performance

Operational & Property Management

Oversee hotel operations, inventory, and compliance
Coordinate with housekeeping and maintenance for room readiness
Support and manage serviced accommodation units across multiple locations alongside colleagues during the same shift
Monitor property standards, ensuring high levels of cleanliness, maintenance, and presentation across all sites

Revenue & Performance Management

Maximise occupancy and revenue through OTA platforms
Implement pricing strategies, promotions, and growth initiatives
Monitor KPIs including occupancy, revenue, and guest satisfaction
Identify and implement operational improvements

Requirements

Proven experience as a Hotel Manager or senior hospitality role
Comfortable working hands-on at reception, including solo shifts
Ability to manage and oversee multiple properties/sites simultaneously
Strong leadership and team management skills
Excellent communication and customer service abilities
Ability to work in a fast-paced, demanding environment
Experience with hotel systems and OTA platforms
Experience with channel managers or PMS systems such as Eviivo is highly desirable
Flexible availability, including weekends

What We Offer

Opportunity to lead within a growing hospitality group
A dynamic, multi-site operational environment

Job Type: Full-time

Pay: From £30,000.00 per year

Application question(s):

Do you have previous hotel management experience?

Experience:

Management: 3 years (required)

Language:

English (required)

Location:

Ilford IG1 4LZ (preferred)

Work Location: In person

Quick apply

Refine Your Search

shift leader jobs in ilford, gtl

Hotel Manager

Kitchen staff / 467 - The Surrey Docks, Rotherhithe

Warehouse Team Leader

Kitchen staff / 562 - The Eva Hart, Chadwell Heath

Male Casual Support Worker

Team Leader

Retail Shift Leader

Office Team Leader

Team Leader/Supervisor

Retail Supervisor

Retail Customer Service

Kitchen staff / 89 - J.J. Moon`s, Hornchurch

Kitchen staff / 214 - The King`s Ford, Chingford

Site Escort

Shift Leader

Customer Representative - Bromley

Receptionist

Tesco Colleague - Upton Park Express

Operational Support Officer

Security Team Leader

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