Job Summary
We are seeking a highly organised and proactive Office Manager to oversee the daily operations of our office. The ideal candidate will possess strong administrative skills, excellent communication abilities, and experience in team management. This role involves supervising staff, managing office procedures, and ensuring a smooth workflow to support the organisation’s objectives. The Office Manager will play a pivotal role in maintaining an efficient and professional environment, contributing to the overall success of our team.
Responsibilities
- Oversee daily office operations, ensuring efficiency and organisation
- Manage and supervise administrative staff, including clerical and support personnel
- Coordinate human resources activities such as recruitment, onboarding, and staff development programmes
- Utilise QuickBooks for financial record keeping, invoicing, and expense management
- Maintain effective communication with clients, suppliers, and internal teams via phone and email
- Organise meetings, prepare agendas, and record minutes to facilitate smooth decision-making processes
- Ensure office supplies are stocked and equipment is maintained in good working order
- Implement organisational policies and procedures to optimise workflow
- Handle phone etiquette professionally when liaising with clients and visitors
- Assist with special projects as required to support organisational growth
Experience
- Proven experience in an office management or administrative role, preferably within a similar industry
- Supervising experience with the ability to lead and motivate a team effectively
- Proficiency in QuickBooks or similar accounting software is highly desirable
- Strong human resources knowledge including recruitment, employee relations, and compliance matters
- Demonstrable clerical, administrative, and organisational skills with attention to detail
- Excellent communication skills both written and verbal
- Prior experience in managing office procedures using various software tools
- Ability to prioritise tasks efficiently in a fast-paced environment
- Exceptional phone etiquette and interpersonal skills to foster positive relationships with clients and colleagues
Pay: £35,000.00-£42,000.00 per year
Benefits:
- Free parking
- On-site parking
- Sick pay
- UK visa sponsorship
Work Location: Hybrid remote in Ilford IG1
