Handler Work, Jobs in Ilkley, Wyk (with Salaries)

Customer Service Advisor (Full time)
Bensons for Beds —Burnley
- Microsoft Outlook
- Free parking
- Annual leave
8d
Casualty Claims Handler
Davies —Leeds
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Computer skills
- Employee assistance programme
- Employee discount
Quick apply
Claims Handler
Aviva —Leeds
- From £28,600 a year
- Part-time
- Microsoft Word
- Communication skills
- Employee discount
Leak Detection Engineer
SOS leak detection —Bradford
- £35,000 a year
- Full-time
- Customer service
- IT
- Communication skills
Quick apply
Large Loss Claims Handler
Zego —Halifax
- Hybrid work
- Mentoring
- Training & development
- Communication skills
Quick apply
Serious Injury Paralegal
Minster Law —Wakefield
- £23,849.28 - £28,000.00 a year
- Hybrid work
- Travel
- Organisational skills
- Communication skills
Multi Track File Handler
Keoghs —Leeds
- Full-time
- Hybrid work
- Computer literacy
- Writing skills
- Analysis skills
- Employee discount
Quick apply
Claims Handler - Third Party
Zego —Halifax
- Full-time
- Hybrid work
- Communication skills
Quick apply
Complaints Manager
Zego —Halifax
- Hybrid work
- Continuous improvement
- Team management
- Training & development
Quick apply
13d
Claims Advisor - Commercial Claims
Aon Corporation —Leeds
- Communication skills
- Negotiation
Insurance Officer
City of Bradford Metropolitan District Council —Bradford
- £37,280 - £39,152 a year
- Full-time
- Customer service
- Word processing
1d
EL/PL Claims Handler
Keoghs —Leeds
- Full-time
- Hybrid work
- Supervising experience
- Employee discount
Quick apply
Complaints Team Leader- C|aims
Zego —Halifax
- Hybrid work
- Team management
- AI
- Leadership
Quick apply
13d
Account Handler
AMT Insurance Solutions —Leeds
- From £26,000 a year
- Full-time
- Sales
- In-person
- Communication skills
Quick apply
Claims Handler - Corporate Insurance and Risk
DAC Beachcroft —Leeds
- Hybrid work
- Computer literacy
- Analysis skills
- Computer skills
Quick apply
9d
Senior Claims Handler (FTC)
Markel International Services Ltd —Leeds
- Communication skills
- Annual leave
- Flexible schedule
Quick apply
8d
Deputy Team Leader
Keoghs —Leeds
- Full-time
- Hybrid work
- Business development
- Analysis skills
- Mentoring
- Employee discount
Quick apply
7h
Commercial Account Handler
ProFound —Leeds
- £35,000 a year
- Full-time
- Customer service
Account Handler
PIB Group Services Ltd. —Halifax
- Computer literacy
Quick apply
Insurance Broking Accounts Administrator (Cashbook Receipting and Reconciliation)
JMG Group —Leeds
- Full-time
- Customer service
- Free parking
- Referral programme
Quick apply

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Customer Service Advisor (Full time)

Bensons for Beds -
Burnley

Apply Now

Job details

Permanent
8 days ago

Benefits

Free parking
Cycle to work scheme
Annual leave
Company pension
Discounted gym membership
Employee discount
Enhanced maternity leave
On-site parking

Qualifications

Live chat
Customer service call handling
Microsoft Outlook
Inbound customer enquiry call handling
Internal department liaison
Microsoft Office Suite
Complaint handling
Customer interaction

Full job description

This role may also be known as a Customer Solution Specialist, Complaints Handler, Customer Resolution Executive or Customer Care Specialist.

We are currently looking for customer focused problem solvers to come and join the team at our Customer Services offices in Burnley, Lancashire!

As a Customer Service Advisor, you will handle a range of queries and complaints across multiple channels inc. Live chat, emails and inbound calls. Working as a part of our highly driven team you will make a real difference and valued contribution to our customer experience, focusing on providing solutions on the customer's first call where possible and ensuring we achieve our agreed service levels.

You will use your initiative, thinking outside the box and liaising with other Bensons departments to find solutions, taking ownership of cases to ensure that all customer queries are resolved to a high standard. Demonstrating empathy, adaptability and a positive 'can-do' attitude whilst trouble-shooting the issue, ensuring that you deliver impeccable customer service and consistently delight our customers in all interactions.

We have an engaging team and working environment and we are ready to welcome new colleagues to the team! Full training is provided to ensure you have the knowledge and skills to be successful in the role.

Skills Needed

Previous experience in a Customer Service setting. This does not need to be in a contact centre, we are looking for people from a range of backgrounds including the care sector, hospitality, retail and obviously contact centres.
Previous complaint handling experience with the ability to explain the situation & resolution in a balanced manner, always remaining calm and professional.
Strong problem-solving skills with the ability to think outside the box and use your own initiative.
Positive attitude with the ability to adapt to change.
Ability to show genuine empathy to our customers and understand their queries.
Ability to work at pace and under pressure, meeting agreed targets and timelines.
Ability to use Microsoft packages inc. Excel and Outlook

Our Benefits!

In return for your contribution to the team’s performance, we offer a competitive base salary plus all these extra benefits:

Employee discount scheme for Bensons products
Medicash - cashback options for Health and Wellbeing services (dental, optical, virtual GP, other healthcare services and more)
Unum Income Protection - for peace of mind if you’re off work long term due to illness
Pension scheme
Discounted Gym membership
Cycle to Work scheme
Annual leave buy & sell scheme – you can top up your holiday entitlement or sell unused days to suit you
Enhanced maternity and adoption leave
Access to Retail Trust services (guidance and support on retail issues, mental health, wellbeing & financial topics)
Learning and development programmes to gain new knowledge and skills
Career progression – access to internal opportunities to build your career within Bensons for Beds
Long service awards and ‘Love to Shop’ voucher rewards to spend as you like
Free on-site parking
Recognition incentives

Apply Now

Refine Your Search

handler jobs in ilkley, wyk

Customer Service Advisor (Full time)

Casualty Claims Handler

Claims Handler

Leak Detection Engineer

Large Loss Claims Handler

Serious Injury Paralegal

Multi Track File Handler

Claims Handler - Third Party

Complaints Manager

Claims Advisor - Commercial Claims

Insurance Officer

EL/PL Claims Handler

Complaints Team Leader- C|aims

Account Handler

Claims Handler - Corporate Insurance and Risk

Senior Claims Handler (FTC)

Deputy Team Leader

Commercial Account Handler

Account Handler

Insurance Broking Accounts Administrator (Cashbook Receipting and Reconciliation)

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