Housing officer Work, Jobs in Ingatestone, Ess (with Salaries)

Customer Liaison Officer/ Project Coordinator.
Houghton Group —West Hanningfield
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Sick pay
Quick apply
Repairs Administrator
Civic Recruitment Limited —Basildon
- £18.66 an hour
- Full-time
- Hybrid work
- Administrative experience
- Data entry
- IT
Quick apply
10d
Temporary Accommodation Placement Officer
Civic Recruitment Limited —Waltham Forest
- £173.31 a day
- Hybrid work
- Communication skills
Quick apply
Housing & Welfare Officer
The Charterhouse —London
- £35,000 - £38,000 a year
- Full-time
- Organisational skills
- IT
- In-person
Quick apply
2d
Assessment Assistant - Crisis Support and Resilience Team
Enfield Council —Enfield
- £32,535 - £34,998 a year
- Call to connect
- Annual leave
- Employee assistance programme
Temporary Accommodation Visiting Officers
Royal Borough of Greenwich —Woolwich
- Temporary
- Travel
- Communication skills
5d
Team Leader Tenancy Support Service
Pinnacle Group —London
- £45,000 a year
- Annual leave
- Employee assistance programme
Quick apply
Housing Allocations Officer (fixed-term)
Gravesham Borough Council —Gravesend
- £28,988 - £31,412 a year
- Full-time
- Hybrid work
- Communication skills
- Free parking
- Annual leave
Housing Allocations Officer
Gravesham Borough Council —Gravesend
- £28,988 - £31,412 a year
- Full-time
- Hybrid work
- Communication skills
- Free parking
- Annual leave
Housing Access Assistant
Civic Recruitment Limited —Enfield
- £22.01 an hour
- Full-time
- Administrative experience
- Data entry
- Organisational skills
Quick apply
10d
Concierge Officer
Pinnacle Group —Bromley-by-Bow
- £29,000 a year
- Full-time
- English
- Front desk
- Guest services
- Annual leave
- Employee assistance programme
Quick apply
Housing Register Officer
Civic Recruitment Limited —London
- Remote
- Organisational skills
- Communication skills
Quick apply
3d
Data Administration Officer
Support When It Matters —Hackney
- £25,000 a year
- Weekend availability
- Inventory control
- Microsoft Office
- Administrative experience
Quick apply
11d
Housing Officer
Sanctuary Group —Rochford
- £35,947 - £37,839 a year
- Full-time
- Microsoft Word
- Communication skills
- Annual leave
- Employee discount
Quick apply
9d
Housing Officer
Delta Housing —Southend-on-Sea
- £33,818 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
16h
Probation Service Officer - London
HM Prison & Probation Service —London
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
3d
Project Documentation Officer
Victoria and Albert Museum —London
- £28,520 a year
- Employee assistance programme
- Employee discount
4d
Intensive Housing Management Officer
YMCA Thames Gateway —Dartford
- £26,500 a year
- Full-time
Quick apply
Business Support Officer
Hackney Borough Council —Hackney
- £42,912 - £44,235 a year
- Full-time
- Administrative experience
- Communication skills
10d
Neighbourhood Response Officer
Clarion Housing Group —North London
- £39,408 - £45,969 a year
- Full-time
- Hybrid work
- Travel

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Customer Liaison Officer/ Project Coordinator.

Houghton Group -
West Hanningfield

Quick apply

Job details

Full-time
£30,000 - £35,000 a year

Benefits

Company pension
Sick pay

Qualifications

Microsoft Word
Social housing experience
Customer communication
Driving Licence
Microsoft Outlook
Client engagement
Stakeholder liaison
Project coordination
Microsoft Office Suite
Tenant engagement
Client services
Organisational skills
Customer support
Construction coordination
Customer interaction
Construction experience
Communication skills

Full job description

Houghton Group is a growing construction, electrical and renewable contractor delivering works across Essex and the surrounding counties for local authorities, housing associations and commercial clients.

As our Retrofit division continues to grow, we are looking for an organised and people-focused Customer Liaison Officer / Project Coordinator to support our Delta Retrofit Programme.

The Role

This is a varied customer-facing and project coordination role, typically split between three days visiting residents on site and two days in the office.

You will be the main point of contact for residents throughout their retrofit journey, from initial surveys and pre-condition visits through to completion and handover. You will need to be confident visiting residents in their homes, building rapport, explaining upcoming works and handling questions or concerns professionally.

Alongside resident liaison, you will support the project team with appointments, planning, administration and coordination to help keep the programme running smoothly.

You will work closely with managers, supervisors, surveyors, engineers and our client, acting as an important link between residents and the delivery team.

Benefits

Paid day off on your birthday.
Additional holiday for loyalty.
Discretionary sick pay.
Pension contributions.
Paid business mileage.
Training and development opportunities.
Summer and Christmas staff events.

Key Responsibilities

Act as the main point of contact for residents.
Visit residents to complete Resident profile assessments and pre-condition surveys.
Arrange surveys, appointments and installation dates.
Explain planned works and identify individual resident needs or concerns.
Maintain communication with residents before, during and after works.
Handle customer queries and concerns professionally.
Complete end-of-job resident handovers and gather feedback.
Coordinate appointments, engineers' diaries and site visits.
Update project systems, trackers and documentation.
Provide day-to-day administrative support to the project team.

What We're Looking For

Essential:

Excellent communication, customer service and people skills.
Confident meeting residents and working within occupied homes.
Friendly, approachable and professional.
Strong organisation and administration skills.
Able to handle different personalities and challenging conversations professionally.
Confident using Microsoft Office.
Full UK Driving Licence.

Desirable:

Social housing or resident liaison experience.
Construction, planned maintenance or retrofit experience.
Previous Customer/Resident Liaison or Project Coordinator experience.

At Houghton Group, we believe great projects are delivered through great communication, underpinned by integrity, ownership and commitment. This role is central to ensuring our residents receive an excellent experience while helping our teams deliver safely and to the highest standards. If you take ownership, act with integrity and are committed to doing a great job, we'd love to hear from you.

Pay: £30,000.00-£35,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

housing officer jobs in ingatestone, ess

Customer Liaison Officer/ Project Coordinator.

Repairs Administrator

Temporary Accommodation Placement Officer

Housing & Welfare Officer

Assessment Assistant - Crisis Support and Resilience Team

Temporary Accommodation Visiting Officers

Team Leader Tenancy Support Service

Housing Allocations Officer (fixed-term)

Housing Allocations Officer

Housing Access Assistant

Concierge Officer

Housing Register Officer

Data Administration Officer

Housing Officer

Housing Officer

Probation Service Officer - London

Project Documentation Officer

Intensive Housing Management Officer

Business Support Officer

Neighbourhood Response Officer

I want to receive the latest job alerts for housing officer in ingatestone, ess

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