Customer support & client services Work, Jobs in Inverness, Sct (with Salaries)

Secretarial Administrator
Scottish Legal Aid Board —Inverness
- £31,220 a year
- Full-time
- Customer service
- IT
- Typing
- Annual leave
- Employee assistance programme
9d
Graduate Apprenticeship Office Administrator
Affric Limited —Inverness
- £28,000 - £34,000 a year
- Full-time
- Accounting
- QuickBooks
- Business Administration
- Free parking
- Health & wellbeing programme
Quick apply
13d
Hotel Sales Manager
Mercure Inverness —Inverness
- £42,000 a year
- Full-time
- Hospitality
- Sales
- Hotel
- Free parking
- Employee assistance programme
Event Marshal - Belladrum Tartan Heart Festival
Tracsis Events —Inverness
- £13.18 - £14.24 an hour
- Temporary
- No experience needed
- In-person
- Annual leave
Quick apply
6d
Housing Management Assistant, Inverness
Highland Council —Inverness
- £29,666 - £32,468 a year
- Travel
1d
Security Operations Director Scotland
OCS Group —Inverness-shire
- Microsoft Excel
- Microsoft Outlook
- Driving
9d
Qualified Solicitor – All office locations
Munro and Noble —Inverness
- Full-time
- Microsoft Outlook
- English
- Microsoft Office
Change Analyst
Capgemini —Inverness
- Hybrid work
- AWS
- IT
- Communication skills
Beauty Therapist
Superdrug —Inverness
- £14.05 an hour
- IT
- Store discount
- Employee discount
Retail Area Support Officer
OCS Group —Inverness
- £13.90 an hour
- Weekend availability
- Driving
- Travel
- Communication skills
Retail Relief Security Officer
Mitie —Inverness
- £13.10 an hour
- Full-time
- Customer service
- Communication skills
Pharmacy Business Manager
IQVIA —Inverness
- Full-time
- Microsoft Powerpoint
- Sales
- Communication skills
- Annual leave
- Employee discount
Cleaner
ABM UK —Inverness
- £13.41 an hour
- Full-time
- Communication skills
- Employee discount
Quick apply
Area Security Officer
Bardwood —Inverness
- £12.71 an hour
- Full-time
- In-person
Quick apply
Senior Spa Therapist
Bannatyne —Inverness
- £13.40 an hour
- Weekend availability
- IT
- Leadership
- Annual leave
- Employee assistance programme
5d
Cleaning Supervisor
OCS Group —Inverness
- £14.09 an hour
- Monday to Friday
- Communication skills
Quick apply
Public Area Cleaner
WGC —Inverness
- £13.50 an hour
- English
- Hotel
- Mentoring
- Language training provided
- Employee assistance programme
6d
Assistant Project Manager
Power T&D —Alness
- Full-time
- Hybrid work
- Data analysis skills
- Bachelor's degree
- Communication skills
- Annual leave
- Life insurance
Quick apply
Cleaner
TCFM —Inverness
- £14.50 an hour
- Employee discount
Quick apply
Water Opportunities - Scotland
AECOM —Inverness
- Full-time
- Hybrid work
- Engineering
- Mechanical knowledge

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Secretarial Administrator

Scottish Legal Aid Board -
Inverness

Apply Now

Job details

Permanent | Full-time
£31,220 a year
9 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Discounted gym membership
Employee assistance programme
Employee discount

Qualifications

Customer service
IT
Typing
Audio typing
Communication skills
Time management

Full job description

We are looking for a well-organised and proactive Secretarial Administrator to join our PDSO Inverness office and ensure smooth day-to-day operations while supporting the delivery of client-centred and trauma-informed legal services.

Reporting to the Network and Systems Coordinator, you will provide high-quality legal administration and casework support to solicitors locally and across the PDSO network.

Key responsibilities include :

Providing general administrative and casework support
Maintaining and updating case files
Audio typing, copy typing and preparing documents
Reception and client enquiries
Handling incoming and outgoing mail
Managing case documents (scanning, photocopying, downloading)
Diary management
Processing invoices and requisitions
Using and monitoring Legal Aid Online (LAOL)
Assisting with admin tasks delegated by the Network and Systems Coordinator
Supporting training for new business support staff.

To succeed in this role, you will need:

Strong communication skills
Confident IT skills (Microsoft 365)
High accuracy and attention to detail
Fast and accurate typing – experience in audio typing using transcription software is highly desirable
Ability to work independently with good judgement
Strong organisation and time-management skills
Excellent customer service
Understanding of confidentiality and data protection.

What we offer:

A meaningful role where your work makes a real impact
A supportive, inclusive, and values-driven working environment
Opportunities for learning and professional development
Flexible working to support a healthy work-life balance
A competitive salary and benefits package, including pension contributions
Generous annual leave entitlement (34 days, rising to 42 days after two years’ service)
Enhanced family-friendly leave entitlements
Access to wellbeing support, mental health support, and an employee assistance programme
Access to a wide range of discounts (including gym and retail) and the Cycle to Work scheme through our partner, Edenred.

For more details about this role and a full list of essential criteria and required competencies,

Completed applications should be returned by Sunday 16 August 2026 .

The Public Defence Solicitors’ Office (PDSO) is a national network of publicly employed solicitors, providing high-quality criminal legal assistance across Scotland. Established in 1998, we operate as a direct service of the Scottish Legal Aid Board, offering expert advice and representation to clients eligible for criminal legal aid. Our experienced team supports individuals facing summary and solemn cases at all levels, representing them in some of Scotland’s busiest courts.

For more information, visit www.pdso.org.uk.

The Scottish Legal Aid Board (SLAB ) plays a vital role in ensuring access to justice for all individuals in Scotland. As a non-departmental public body, SLAB operates independently but is accountable to the Scottish Government. Our mission is simple: to provide essential legal support to those who need it most, ensuring fair access to justice for all.

We manage and continually improve the delivery of publicly funded legal assistance and provide strategic advice to Scottish Ministers, shaping the future of legal aid in Scotland. In a dynamic and evolving legal landscape, our work is central to the functioning of the justice system, supporting the courts and helping people navigate complex legal matters.

At SLAB, we believe in the power of a diverse, talented workforce. We employ individuals from all backgrounds, bringing a range of skills and experiences to our workforce. Every role, whether directly interacting with the public or providing behind-the-scenes support, makes a meaningful impact on people’s lives.

We offer an inclusive, supportive work environment with a comprehensive employment package. To learn more about working with SLAB and the benefits we offer, please visit www.slab.org.uk/recruitment/working-for-us.

We are an equal opportunities employer, dedicated to being fair, inclusive and a place where all belong.

We welcome and encourage applications from diverse backgrounds, including groups currently underrepresented in our workforce. These include people from Black, Asian and minority ethnic backgrounds, disabled people, and LGBTQI+ people.

We will ensure that the disclosure of disability status will not negatively impact anyone’s application. Where reasonable, we are committed to guaranteeing an interview to every applicant who indicates they have a disability, under the Equality Act 2010, and meets the minimum criteria for the role.

For further information on SLAB’s services, values, and how the legal aid system works, please visit www.slab.org.uk.

Apply Now

Refine Your Search

customer support & client services jobs in inverness, sct

Secretarial Administrator

Graduate Apprenticeship Office Administrator

Hotel Sales Manager

Event Marshal - Belladrum Tartan Heart Festival

Housing Management Assistant, Inverness

Security Operations Director Scotland

Qualified Solicitor – All office locations

Change Analyst

Beauty Therapist

Retail Area Support Officer

Retail Relief Security Officer

Pharmacy Business Manager

Cleaner

Area Security Officer

Senior Spa Therapist

Cleaning Supervisor

Public Area Cleaner

Assistant Project Manager

Cleaner

Water Opportunities - Scotland

I want to receive the latest job alerts for customer support & client services in inverness, sct

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