Generator Power is the UK's largest and privately owned generator rental company having enjoyed over 26 years of supply in the industry. With numerous depots across the UK with and Trackway Solutions in Wetherby we are able provide national coverage. Generator Power has experienced rapid growth in recent years and is undergoing further expansion providing an excellent opportunity for a Depot Administrator to join our team at our Inverness depot.
Monday to Friday - 40 hours a week, 8:00AM - 17:00PM
Duties/Responsibilities:
- Responsible for all administration within the depot.
- Ensure all on/off hire orders are taken in detail and processed correctly.
- Create, input and ensure accuracy of orders onto the company InspHire system to minimise account queries and potential credits.
- Produce and maintain a manual complete contract file, containing all relevant paperwork including signed delivery and collection notes.
- Advise Transport Department of any necessary movements within a timely manner.
- Answer all incoming calls within 3 rings in a polite and professional manner as trained.
- Ensure own individual knowledge is enhanced by constantly aiming to learn/improve and taking on board training as necessary.
- Achieve all targets and KPI’s that are set for individuals/Administration team – example month end target for posting invoices 8th of each month.
- Check daily all off hires due from awaiting off hire report and update Line Manager of progress if there are any delays.
- Any customer queries must be dealt with quickly and efficiently.
- Observe and follow all company policies and procedures.
- Any amendments for Audit purposes are to be dealt with in the time scale given.
- Line Manager or Director’s requests are to be completed within the same day or within timescale provided by them.
- Liaise and communicate effectively with all levels of staff.
- Other Adhoc Duties.
Experience/Skills required:
- Administrative experience
- Hire desk experience, however full training will be provided.
- InspHire system desired however, full training will be provided.
- Excellent organisation skills.
- Good communications skills, written and verbal.
- An ability to work efficiently under pressure.
- Ability to understand and implement written and verbal instruction.
Job Types: Full-time, Permanent
Benefits:
Experience:
- Administrative: 1 year (required)
Work Location: In person