Client relationship Work, Jobs in Ipswich, Eng (with Salaries)

Customer Success Executive
Anchor Safety LLP —Ipswich
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick apply
7d
Claims Handler
Gallagher Bassett —Ipswich
- Customer service
- Organisational skills
- Communication skills
- Employee stock purchase plan
- Life insurance
10d
Aquarius Relationship and Placement Coordinator
WTW —Ipswich
- Full-time
- Hybrid work
- Administrative experience
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
16h
Project Administrator
M Group —Ipswich
- Microsoft Word
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Beauty Display Merchandiser L1
eXPD8 —Ipswich
- £12.71 an hour
- Part-time
- Merchandising
- Communication skills
- Referral programme
20h
Relationship Manager
Property Solutions Group —Earls Colne
- £28,000 - £38,000 a year
- Full-time
- Sales
- Customer service
- Salesforce
- Annual leave
Quick apply
Trainee Pest Technician
Ecolab Inc. —Ipswich
- Up to £27,270 a year
- Overtime
- Communication skills
Trainee Client Support
Scrutton Bland —Ipswich
- Hybrid work
- Microsoft Office
- Accounting
- Referral programme
Quick apply
Credit Control Query Analyst – Messaging Centre of Excellence
AXA —Ipswich
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Administrator – Residential Conveyancing New Business Team
Ellisons Solicitors —Ipswich
- Communication skills
- Employee assistance programme
Room Attendant
Hotelcare —Ipswich
- £12.75 - £13.25 an hour
- Part-time
- Hospitality
- Hotel
- Time management
- Flexible schedule
Quick apply
4d
Customs Clearance Coordinator
BUCKLE SHIPPING (IPSWICH) LTD —Felixstowe
- £28,000 - £30,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Annual leave
Quick apply
7d
Regional Sales Manager - South
Marshalls PLC —Ipswich
- Full-time
- Remote
- Sales
- Business development
- Organisational skills
- Employee discount
Quick apply
Recruitment Apprentice
First Bus —Ipswich
- Customer service
- Microsoft Office
- Administrative experience
- Employee assistance programme
5d
Senior Team Organiser
Civil Works Alliance —Ipswich
- Full-time
- Microsoft Office
- Organisational skills
- Annual leave
Customer and Operational Services Coordinator
DFDS UK & Ireland —Felixstowe
- £29,000 - £35,000 a year
- 8 hour shift
- Travel
- Employee assistance programme
- Employee discount
Quick apply
9h
Business & Fleet Breakdown Sales and Development Executive
Call Assist —Colchester
- £35,000 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
Quick apply
12d
Credit Control Analyst - Messaging Centre of Excellence
AXA —Ipswich
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Events Organiser
Colchester United Football Club —Colchester
- £26,500 a year
- Weekend availability
- Organisational skills
7d
Team Leader - Financial Lines & Construction
AXA —Ipswich
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel

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client relationship jobs near ipswich, eng

Customer Success Executive

Anchor Safety LLP
Ipswich

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
7 days ago

Qualifications

CRM software
Customer service
GCSE
Microsoft Office
B2B
Computer skills
Communication skills

Full job description

The Company

Established over 30 years ago, Anchor Safety has rapidly grown to become one of the UK’s leading suppliers of personal protective equipment (PPE,) safety services, and corporate workwear.

Our innovative, reliable and customer-focused approach to supplying PPE has driven continual growth and exceptional customer loyalty. As a business, dedication to prompt personal service from friendly knowledgeable staff has become a hallmark of our success. A proactive approach to meeting customer requirements, supported by same day despatch from our stockholding of quality products, enable us to achieve our goal of delivering excellence in PPE.

The Role

As Customer Success Executive you'll be part of a close-knit team, handling Customer calls and enquiries, identifying appropriate PPE solutions to meet Customer needs, and ensuring every Customer receives the best-in-class service they expect from us.

Key responsibilities:

Customer Onboarding - Guiding new customers through the implementation process, including set-up testing and management of customer purchasing portals, and ensuring all customers have the required tools to make repeat purchases from our range.
Relationship Management - Developing and maintaining strong ongoing relationships with clients to increase revenue and prevent churn through regular calls and meetings. Also providing efficient and friendly customer support via phone, email, web-chat or WhatsApp to address enquiries, concerns and issues in line with pre-agreed service levels. This also includes answering questions about products, helping with orders and resolving problems.
Relationship Development - Collaborating with clients to identify opportunities for growth and improvement, including bespoke client-specific initiatives and projects
Issue resolution – Investigating and resolving customer complaints or problems coordinating with other departments as necessary to ensure timely and satisfactory resolutions.
Product knowledge – maintain an understanding of products, services to respond to customer needs.
Team Collaboration – work closely with other team members and departments to support excellence

Desired Experience and Qualifications:

Customer Service Skills- Strong interpersonal and communication skills, with the ability to empathise and provide exceptional customer service
Problem solving – The ability to quickly and effectively resolve customer issues and find solutions to complex problems
Organisation – Good organisation skills to manage customer records, follow up on tasks and prioritise work effectively
Product knowledge – worked in a B2B environment and the ability to learn and stay up to date on changes
Computer skills – proficiency in using CRM software, email and other communication tools and Microsoft Office
Adaptability – willingness to adapt to changing processes and procedures to improve customer support
Empathy – ability to understand and relate to customer concerns and needs
Teamwork – collaboration skills to work effectively with colleagues and other departments
Multitasking – capability to handle multiple customer inquiries and tasks simultaneously
Attention to Detail – accuracy in order processing, documentation and follow-through

PLEASE HELP US TO PRIORITISE YOUR APPLICATION....

In the current climate, we're expecting a lot of applications for this role. We'd love to spot you in the crowd, and invite you for an initial interview!

In addition to your CV, please send a brief covering letter highlighting why you think your experience is perfect for our role, and indicating your current and desired salary packages.

Thank you, and looking forward to meeting you.

Job Type: Full-time

Pay: £30,000.00-£35,000.00 per year

Experience:

BUSINESS TO BUSINESS Customer service: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

client relationship jobs in ipswich, eng

Customer Success Executive

Claims Handler

Aquarius Relationship and Placement Coordinator

Project Administrator

Beauty Display Merchandiser L1

Relationship Manager

Trainee Pest Technician

Trainee Client Support

Credit Control Query Analyst – Messaging Centre of Excellence

Administrator – Residential Conveyancing New Business Team

Room Attendant

Customs Clearance Coordinator

Regional Sales Manager - South

Recruitment Apprentice

Senior Team Organiser

Customer and Operational Services Coordinator

Business & Fleet Breakdown Sales and Development Executive

Credit Control Analyst - Messaging Centre of Excellence

Events Organiser

Team Leader - Financial Lines & Construction

I want to receive the latest job alerts for client relationship in ipswich, eng

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