Helpdesk administrator shifts Work, Jobs in Ipswich, Eng (with Salaries)

Administrator
OCS Group —Ipswich
- Weekend availability
- Data analysis skills
- Microsoft Office
- IT
10d

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Administrator
OCS Group —Ipswich
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve.
10d
Night Customer Services Administrator - 4on / 4off
Maritime Transport —Felixstowe
Working as part of a successful team, you will possess excellent communication skills and experience of dealing directly with customers.
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13d

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Administrator

OCS Group -
Ipswich

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Job details

10 days ago

Qualifications

Data analysis skills
Microsoft Office
IT
Communication skills

Full job description

About The Role:

Hours per week:

Two vacancies and can be either of the following:

Shift pattern 1: Thursday, Friday, Saturday
Shift pattern 2: Friday, Saturday, Sunday

As Administrator, you will work with colleagues and clients to provide the business with key data insights and reports.

Key responsibilities:

Produce daily, weekly, and monthly contract reports as required by Contract Management Team.
Liaise with the Operational, Commercial and Helpdesk teams
Raising quotes based on agreed rates with our client and sending them to the relevant centre for approval.
Ordering supplies and equipment for sites
Managing data and shared spreadsheets to provide information to clients as required
Assist with general operational recruitment tasks.
Assist with the security vetting of employees.

The ideal candidate should meet the following criteria:

You will be a highly motivated, self-starter who can work autonomously and deliver against tight deadlines. You’ll enjoy working with data and delight in providing relevant and accurate reporting to support operational decision-making.

You will also have:

Strong IT skills including MS Office 365 skills, particularly Excel
Excellent communication and interpersonal skills.
An interest in data analysis & reporting from multiple data sources

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

✅Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.

Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.

Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!

Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

Apply Now

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