Workforce management manager Work, Jobs in Ipswich, Eng (with Salaries)

Workforce Management Manager
Fred. Olsen —Ipswich
- Full-time
- Leadership
- Communication skills
- Employee discount
7d
Service Centre Manager - Ipswich & Southampton
Sulzer —Ipswich
- Full-time
- Continuous improvement
- Annual leave
- Employee assistance programme
Category Manager
OCS Group —Ipswich
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Home Manager
The Royal Masonic Benevolent Institution Care Company —Bury St. Edmunds
- £60,000 - £65,000 a year
- Hospital
- Care plans
- Leadership
- Free parking
- Paid training
13d
Head of Planning
Suffolk County Council —Ipswich
- £66,517 - £71,634 a year
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Negotiation
- Annual leave
4d
Inspection Lead
Suffolk County Council —Ipswich
- £60,135 a year
- Full-time
- Analysis skills
- Continuous improvement
- Organisational skills
- Annual leave
12d
Senior Planning Officer (Development Management)
Suffolk County Council —Ipswich
- £40,777 a year
- Full-time
- Hybrid work
- Mentoring
- Annual leave
4d
Community Team Manager
Norfolk & Suffolk Foundation Trust —Ipswich
- £49,387 - £56,515 a year
- Full-time
- Nursing
- Mentoring
- Leadership
- Annual leave
- Employee discount
7d
Health Services Manager
GB Dental —Ipswich
- Full-time
- Microsoft Office
- Administrative experience
- In-person
Quick apply
People & Culture Manager
Drax Group —Ipswich
- No degree
- Human resources
- Communication skills
Health Visitor
Suffolk County Council —Ipswich
- £40,777 - £47,054 a year
- Full-time
- Communication skills
- Nursing
- Annual leave
13d
Commercial Manager
Sizewell C —Leiston
- £63,522 - £66,866 a year
- Full-time
- Hybrid work
- Contracts
- IT
- Communication skills
2d
Category Manager - Hard Services
OCS Group —Ipswich
- Contracts
- Communication skills
- Negotiation
Quick apply
7d
Training Manager
Balfour Beatty —Ipswich
- Microsoft Excel
- Microsoft Office
- IT
- Annual leave
5d
Resourcing Advisor
OCS Group —Ipswich
- Organisational skills
- Communication skills
Quick apply
Service Manager
Harley House Supported Living - Great Bentley —Great Bentley
- £45,000 a year
- Full-time
- Management
- Organisational skills
- Leadership
- Annual leave
Quick apply
Programme Support Officer
Trinity House —Harwich
- £31,497 - £35,434 a year
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
20h
Commissioning and Contracts Officer
Suffolk County Council —Ipswich
- £34,434 a year
- Full-time
- Annual leave
11d
Site Manager Cover
Trusted Supply —Ipswich
- £290 - £300 a day
- Temporary
- In-person
Quick apply
Local Operations Manager - Drivers - Southern Operations
Freightliner —Ipswich
- Weekend availability
- Management
- Microsoft Office
- Leadership
5d

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Workforce Management Manager

Fred. Olsen -
Ipswich

Apply Now

Job details

Permanent | Full-time
7 days ago

Benefits

Employee discount

Qualifications

Leadership
Communication skills

Full job description

Category:

Reservations

Vacancy Type:

Permanent

Full Time

Salary:

Competitive

Closing Date:

Fri, Jul 24, 2026

Location:

Ipswich

Benefits:

AXA Health Private medical, Life Assurance, discounted holidays and cruises plus retail discounts and cash back incentives through our Boost Benefits scheme

Fred. Olsen Cruise Lines is a family-run business that has been offering exceptional cruise experiences for over 170 years. With a fleet of ships that provide intimate, friendly, and immersive voyages, we are committed to delivering world-class service with a personal touch. Join us and be part of a proud heritage that is all about making lasting memories for our guests.

We are looking for a proactive and strategic Workforce Management Manager to join our customer-focused contact center teams within the exciting cruise industry. This is your chance to shape workforce strategy, optimise resources, and drive operational excellence in a fast-paced, vibrant environment. If you thrive on data-driven decision making and love creating seamless customer experiences, we want to hear from you!

As the Workforce Management Manager, you will play a pivotal role in ensuring the efficient and effective operation of our contact center, supporting our cruise line guests with exceptional service. You will lead the WFM function, oversee forecasting, scheduling, real-time management, and performance analytics to optimise staffing levels and service delivery.

We are eager to hear from candidates with proven experience in workforce management within a contact center environment. Success in this role requires strong leadership and communication skills, as well as the ability to perform effectively under pressure and adapt quickly to changing priorities.

This is a Full-Time position working 35 hours per week (Monday - Friday 9:00am - 5:00pm) based at our Head Office (Fred Olsen House, 42 White House Road, Ipswich, Suffolk, IP1 5LL) offering a hybrid work pattern of 3 days in the office and 2 days at home.

Attached to this advert you will find a detailed Job Profile and an overview of the staff benefits we offer.

Fred. Olsen Cruise Lines offer a wide range of benefits including AXA Health private medical, Life Assurance, enhanced maternity and paternity pay, discounted holidays and cruises, plus retail discounts and cash back incentives through our Boost Benefits scheme.

Our Values:

We are caring -“We trust and care for each other, our guests and our environment”

Always deliver a warm and friendly welcome, always make time to listen, look out for each other’s safety, security and well-being, strive to help protect the environment for future generations.

We are positive - “We live and share a positive attitude”

Motivate each other with positive energy, always see the opportunities in new ideas, believe it’s better to learn than never try, always look for ways to add value and make a difference.

We are real - “We are always ourselves and respect others”

Bring our real selves to work and perform, respect and embrace all our different personalities and cultures, have the courage to admit when we are wrong and have the strength to act on it, have a voice and encourage open, honest communication.

As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process, please do not hesitate to let us know.

Apply Now

Refine Your Search

workforce management manager jobs in ipswich, eng

Workforce Management Manager

Service Centre Manager - Ipswich & Southampton

Category Manager

Home Manager

Head of Planning

Inspection Lead

Senior Planning Officer (Development Management)

Community Team Manager

Health Services Manager

People & Culture Manager

Health Visitor

Commercial Manager

Category Manager - Hard Services

Training Manager

Resourcing Advisor

Service Manager

Programme Support Officer

Commissioning and Contracts Officer

Site Manager Cover

Local Operations Manager - Drivers - Southern Operations

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