This role falls within our Catering Division within OCS. With a divisional turnover of £80m, we operate a diverse portfolio of over 250 sites and are proud to support 2,500 colleagues across the UK.
We specialise within contract catering across the Business & Industry and Education Sectors, delivering high-quality, fresh food experiences tailored to each client’s unique environment. Our approach combines operational excellence with a strong focus on innovation, ensuring we stay aligned with evolving consumer trends.
At the heart of our offering is a commitment to fresh, seasonal ingredients and the development of strategic partnerships with on-trend brands, enhancing both customer engagement and commercial performance.
Days of Working: Monday to Friday - 8am - 4pm - flexibility required upon business needs and Business travel.
Role Purpose
To drive measurable sales uplift across Angel Hill Food Co. sites through disciplined promotional execution, strong merchandising standards, supplier-funded activation and structured point-of-sale training. The role owns the national promotions calendar and ensures that activity is commercially effective, operationally simple and consistently delivered across sites.
Key Responsibilities
Commercial Activation:
- Build and manage a structured annual promotions calendar aligned to sector trading patterns.
- Secure and coordinate supplier-funded activations and sponsorship agreements.
- Plan and deploy seasonal and tactical campaigns that drive incremental revenue.
- Ensure all promotional activity has clear commercial objectives and defined measurement criteria.
Merchandising & Field Execution:
- Visit sites to audit merchandising standards and point-of-sale execution.
- Implement clear visual standards for displays, promotional zones and impulse sales areas.
- Coach site teams on sales techniques, upselling and effective use of POS materials.
- Oversee production and distribution of POS kits to ensure timely, consistent deployment.
Performance & Measurement:
- Track and report sales uplift from each campaign and activation.
- Analyse product performance, average transaction value and conversion trends.
- Identify high-performing sites and replicate successful practices.
- Monitor supplier return on investment and promotional effectiveness
Promotion Process Optimisation:
- Simplify and standardise the promotion planning process.
- Reduce labour input, duplication and operational complexity.
- Improve forecast accuracy and stock alignment to minimise waste.
- Create repeatable toolkits that allow sites to execute promotions with minimal overhead.
KPIs & Performance Measures:
- % uplift in sales from promotional activity
- Increase in average transaction value
- Incremental revenue generated from supplier-funded campaigns
- Promotion compliance rate across the portfolio
- Reduction in promotional labour hours per site
- Reduction in stock waste linked to promotional activity
- Delivery of agreed annual promotional income targets
Reporting Line:
Reports to: Director of Catering, Angel Hill Food Co.
Works closely with: Site Managers, Operations Teams, Procurement and OCS Group Marketing for brand compliance and asset production support.
Profile
- Proven experience in retail merchandising, field activation or foodservice commercial roles
- Strong understanding of impulse sales and consumer behaviour in catering environments
- Comfortable analysing performance data and translating insight into action
- Able to operate in site environments and influence frontline teams
Success in the First 12 Months:
- National promotion calendar embedded and operational
- Measurable uplift achieved from structured POS activity
- Supplier funding agreements in place
- Promotion execution consistent across priority sites
- Clear reporting framework established and reviewed quarterly
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
