Bacton Logistics is an 'Extra Mile Employer’. We set high standards for ourselves and expect the same of our employees. We are one of Suffolk’s leading road hauliers, established in 1932, the company has been in continuous family ownership for 90 years and is widely recognised across the industry as a byword for quality, professionalism and people-first approach. Our services and operations cover pallet network in East Anglia and full-load distribution across the UK.
We are are currently recruiting a Senior Operations Administrator working 5 days a week out of our new site at Port One, Great Blakenham, Ipswich.
Key Accountabilities
· Ensure all import and export shipments are processed accurately, compliantly, and within agreed timescales.
· Oversee accurate records of receipt, storage, picking, packing, and dispatch of goods.
· Drive a positive culture of accountability, teamwork, and continuous improvement.
· Ensure effective communication across all functions to support smooth operational performance.
Key Responsibilities
· Coordinate import and export shipments via road, sea, and air freight.
· Liaise with carriers, customs agents, suppliers, and customers to ensure timely delivery of goods.
· Track shipments and proactively resolve transport delays or issues
· Ensure compliance with customs regulations, HMRC requirements, and international trade procedures.
· Obtain freight quotations and negotiate rates with providers.
· Ensure accurate processing of goods received, stock movements, and dispatch documentation.
· Maintain inventory records within the Warehouse Management System
· Monitor and investigate stock discrepancies and administrative errors.
· Build and maintain strong relationships with customers and suppliers
· Promote a positive and collaborative working environment
· Support and motivate the team with operational and warehouse planning
The benefit for working for Bacton Transport:
- Life Insurance x 3 of basic salary
- GEM Award (Excellence in performance award)
- 31 days annual leave - Pro rata for part time
- Company Pension Scheme
- Free on-site parking
- Cycle 2 Work Scheme
- New site with excellent facilities (due to open in September 2026)
Skills and Experience Required
Essential
· Previous experience in a warehouse administration or logistics/freight forwarding role.
· Strong knowledge of warehouse and stock control processes
· Strong knowledge of import/export procedures and shipping documentation.
· Excellent organisational and problem-solving skills
· Excellent organisational and time management skills.
· Strong communication and customer service skills.
Advantageous Skills:
Level 3 qualification in Business Administration, Operations or Logistics
Qualifications:
GCSEs (or equivalent) in English and Maths
Good working knowledge of Microsoft office, excel, outlook and word
Working hours:
Total of 37.50 hours per week - Monday to Friday
Job Types: Full-time, Permanent
Pay: £32,000.00-£36,000.00 per year
Benefits:
- Bereavement leave
- Casual dress
- Company pension
- Cycle to work scheme
- Free parking
- Life insurance
- On-site parking
- Referral programme
- Sick pay
Experience:
- Operational Admin : 3 years (required)
Work Location: In person
