Helpdesk coordinator Work, Jobs in Ipswich, Sfk (with Salaries)

Training and Helpdesk Coordinator
Praxis42 —Ipswich
- £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
23h
People Coordinator
Greene King Corporate - BRA_001 —Bury St. Edmunds
- Full-time
- Hybrid work
- Administrative experience
- Human resources
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
Building Services Engineer Electrical Bias
Kier Group —Ipswich
- Full-time
- Hybrid work
- Travel
- Communication skills
- Flexible schedule

I want to receive the latest job alerts for helpdesk coordinator in ipswich, sfk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

helpdesk coordinator jobs near ipswich, sfk

Building Engineer jobs in York

Building Engineer jobs in London

Project Engineer jobs in Aberdeen

Building Engineer jobs in Kendal

Helpdesk Coordinator jobs in South East London

Helpdesk jobs in Leicester

Helpdesk Coordinator jobs in Chandlers Ford

Event Coordinator jobs in Birmingham

Helpdesk Coordinator jobs in Manchester

Helpdesk Coordinator jobs in London

Training and Helpdesk Coordinator

Praxis42 -
Ipswich

Quick apply

Job details

Permanent | Full-time
£25,000 a year
23 hours ago

Qualifications

Customer service
Microsoft Office
Organisational skills
Business management
Communication skills
Help desk

Full job description

Overview

We're looking for a highly organised and customer-focused Training & Helpdesk Coordinator to join our growing operations team.

You'll play a key part in delivering exceptional service by coordinating instructor-led training courses and supporting our Health & Safety Helpdesk, ensuring our clients and learners receive a professional experience from start to finish.

Duties

As our Training & Helpdesk Coordinator, you'll:

Coordinate instructor-led training courses, including IOSH and workplace health and safety programmes, from booking through to successful completion.
Manage course schedules, delegate registrations and enrolments.
Act as the main point of contact for delegates, trainers and clients throughout the training process.
Work closely with internal teams to ensure training events are delivered efficiently and on time.
Respond to delegate enquiries relating to courses, results and certification.
Process certification requests with awarding organisations.
Maintain accurate learner records and training documentation.
Monitor shared inboxes and act as the first point of contact for incoming enquiries.
Coordinate Health & Safety Helpdesk requests, ensuring work is scheduled appropriately and clients receive timely updates.
Liaise with consultants and clients to coordinate appointments and service delivery.
Help ensure we consistently meet our service standards and deliver an outstanding customer experience.

Experience

We're looking for someone who is organised, proactive and enjoys helping people.

Ideally, you'll have:

Experience in an administration, coordination, customer service or helpdesk role.
Experience managing bookings, schedules or diaries.
Excellent communication skills with the confidence to deal professionally with clients, delegates and colleagues.
Strong organisational skills with the ability to prioritise competing tasks and deadlines.
Good attention to detail and a commitment to maintaining accurate records.
Experience using Microsoft Office and CRM or business management systems.
A positive, flexible approach and a willingness to support the wider team.

Pay: £25,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

helpdesk coordinator jobs in ipswich, sfk

Training and Helpdesk Coordinator

People Coordinator

Building Services Engineer Electrical Bias

I want to receive the latest job alerts for helpdesk coordinator in ipswich, sfk

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected