Introduction
At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.
Overview
Are you ready to build a rewarding career in pensions administration?
We’re looking for a Pensions Administrator to join our Ipswich team and play a key role in administering a portfolio of occupational defined benefits (DB) pension schemes. You’ll ensure every task and calculation is carried out with precision and care.
This is your opportunity to work in a dynamic and supportive environment where your skills will be valued, and your career growth will be encouraged.
Why Gallagher?
We are dedicated to encouraging a culture of excellence, innovation, and teamwork. In this role, you'll play a crucial role in delivering outstanding service to our clients while mentoring and guiding junior team members. We offer a vibrant workplace where your contributions are recognised, and your career growth is supported. You will take an active role in delivering a diverse range of occupational pension schemes, including Defined Benefit, Defined Contribution, and Hybrid pensions; ensuring all tasks are completed accurately and promptly. Responsibilities include allocating cases, performing and verifying both automated and manual calculations, and coordinating pensioner payrolls, as well as drafting and reviewing correspondence and reports, managing cashflows, investments, disinvestments, and invoices.
How you'll make an impact
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Administer a portfolio of pension schemes, completing tasks and calculations accurately and on time.
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Work on both automated and manual calculations across the full pension lifecycle.
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Draft correspondence and reports, run pensioner payrolls, and support the Client Executive team.
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Liaise with scheme members via email, letter, and telephone, providing exceptional service.
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Handle non-standard client and member queries with professionalism and care.
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Collaborate with team members and build strong relationships with supporting teams.
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Assist the Team Leader and provide support to colleagues as needed.
About You
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Pensions Experience: Experience in DB, pension scheme administration is advantageous but not essential.
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Qualifications: Willingness to study or currently studying towards the Pension Management Institute’s CPC qualification.
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Strong analytical and problem-solving skills.
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Excellent communication skills to handle queries via telephone, letter, and email.
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Ability to prioritise tasks and meet deadlines.
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Proficiency in Microsoft Office.
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A team player with a collaborative mindset.
At Gallagher, we’re committed to creating a workplace where everyone can thrive. You’ll have the opportunity to:
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Work on meaningful projects that make a difference to our clients and their members.
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Develop your skills and grow your career in a supportive and inclusive environment.
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Be part of a global organisation that values excellence, innovation, and teamwork.
If you’re ready to take the next step in your career and make a real impact in pensions administration, we’d love to hear from you.
Apply today and start your journey as a Pensions Associate with Gallagher!
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Compensation and benefits
At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
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Competitive compensation
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Comprehensive benefits programs designed to support your well-being
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Career development opportunities and ongoing learning
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A collaborative, people-first culture with accessible leadership
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The opportunity to do meaningful work with global reach and local impact
At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. Although this role is listed as full-time, if you’re in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know.
Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)
