Technical support officer Work, Jobs in Ipswich, Sfk (with Salaries)

Technical Support Officer
Suffolk County Council —Ipswich
- £25,185 - £28,142 a year
- Full-time
- Hybrid work
- Microsoft Word
- Databases
- Organisational skills
- Annual leave
8d
Technical Support Officers - Green Space and Heritage
West Suffolk Council —West Suffolk
- £29,540 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
- Employee assistance programme
Data and Customer Insight Officer
Suffolk County Council —Ipswich
- £34,434 a year
- Full-time
- Hybrid work
- Continuous improvement
- Organisational skills
- Annual leave
4d
Wayleave Warden
Balfour Beatty —Ipswich
- Hybrid work
- Civil engineering
- Communication skills
- Negotiation
- Annual leave
Financial Controller
The DPO Centre Ltd —Ipswich
- £65,000 - £70,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Communication skills
Associate Director Estates and Compliance
Essex Partnership University NHS Foundation Trust —Colchester
- £94,356 - £108,814 a year
- Full-time
- Relocation assistance
- Employee discount
Senior Probation Officer - Suffolk (Courts)
HM Prison & Probation Service —Ipswich
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Bachelor's degree
- Annual leave
- Employee discount
Information Security & Assurance Officer
Geotech Sub Alliance —Ipswich
- Computer Science
- No degree
- Business
- Annual leave
- Employee assistance programme
Quick apply
Account Handler
Brown & Brown Insurance —Martlesham
- Full-time
- Customer service
- Business development
- Organisational skills
- Employee discount
Quick apply
2d
Account Handler
Berkeley Insurance Group —Ipswich
- Full-time
- Business development
- Organisational skills
- Communication skills
- Employee discount
Account Handler
Brown & Brown —Ipswich
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Employee stock purchase plan
- Annual leave
2d
Principal Environmental Protection Officer
East Suffolk Council —Woodbridge
- Up to £53,460 a year
- Full-time
- Team management
- Travel
- Leadership
- Relocation assistance
- Employee discount
1d
Compliance Officer (Gas)
GTC Infrastructure —Bury St. Edmunds
- Hybrid work
- Analysis skills
- Continuous improvement
3d
Trust Management Accountant
The Sigma Trust —Clacton-on-Sea
- £49,282 - £53,460 a year
- Full-time
- Travel
- Organisational skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Retail PM Shift Line Leader at Redgrave, Diss
Gressingham Foods —Woodbridge
- £13.80 - £15.00 an hour
- Night shift
- Continuous improvement
- Quality control
- Training & development
- Store discount
- Employee discount
10d
Certification & Handover Lead
Civil Works Alliance —Ipswich
- Full-time
- Analysis skills
- Continuous improvement
- Team management
- Annual leave
9d
Retail PM Shift Line Leader at Redgrave, Diss
Gressingham Foods Ltd —Diss
- £13.80 - £15.00 an hour
- Full-time
- Continuous improvement
- Quality control
- Training & development
- Free parking
- Store discount
Quick apply
10d
Environmental Health Practitioner - Essex
Shield Safety Group —Colchester
- £35,000 - £42,000 a year
- Master's degree
- Bachelor's degree
- Communication skills
Architect Engineer - Engineering Manager
Amentum —Leiston
- Full-time
- Engineering
- Leadership
- Communication skills
- Employee assistance programme
- Flexible schedule
Field Vet - England
Animal and Plant Health Agency —Bury St. Edmunds
- £42,665 - £46,765 a year
- Part-time
- English
- Presentation skills
- Bachelor's degree
4d

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technical support officer jobs near ipswich, sfk

Technical Support Officer

Suffolk County Council -
Ipswich

Apply Now

Job details

Full-time
£25,185 - £28,142 a year
8 days ago

Benefits

Annual leave
Company pension
Pay rise
Paid volunteer time

Qualifications

Microsoft Word
Customer service call handling
Meeting coordination
Inbound customer enquiry call handling
Process improvement
Microsoft Office Suite
Databases
Organisational skills
Customer support
Customer interaction
Communication skills

Full job description

Suffolk County Council
Address: Endeavour House, Ipswich, Suffolk IP1 2BX - Hybrid working
Salary: £25,185 - £28,142 per annum (pro rata for part time)
Hours: 37 hours a week, flexible working options available
Contract: Permanent

As a modern, flexible and effective organisation, we’re driven to make a positive difference to the environment, the communities we serve and the careers of our people. That’s why, when you join us as a Technical Support Officer, you’ll be encouraged to share your fresh thinking and empowered to explore new ideas that will shape and improve our services as well as your career.

Reimagine the possibilities.

Your role and responsibilities

The Technical Support Officer plays an important role within the Growth, Highways and Infrastructure department, supporting the delivery of Transport Strategy services across the county.

A typical day might include:

uploading planning documents and keeping databases up to date, ensuring everything runs smoothly behind the scenes
managing financial tasks for the teams we support, from processing payments and invoices to keeping track of budgets
answering calls and emails, providing helpful information to colleagues and the public, and resolving queries
issuing Street Works Permits to developers undertaking works in the public highway and recording this information on Aurora
organising meetings, booking rooms, and ensuring everyone is prepared and supported
contributing to team discussions, sharing your ideas, and supporting and covering others
helping design and improve systems, making processes more efficient for everyone
providing a welcoming first point of contact, offering advice and guidance.

Every day brings opportunities to collaborate, learn, and make a positive impact. You’ll be part of a team that values your input and celebrates your successes.

You will need:

A Level 3 qualification and/ or equivalent knowledge and experience in an administrative, customer service, financial, or similar role where organisation and accuracy are essential.
Proficiency in Microsoft Office applications, including Word, Excel, Outlook and PowerPoint, with the ability to maintain accurate records.
Strong written and verbal communication skills, with confidence sharing information clearly and professionally.
Excellent organisational skills and the ability to manage your own workload effectively.
A professional and customer-focused approach when responding to enquiries, including in challenging situations.
A positive, flexible and collaborative attitude, with a willingness to support colleagues and adapt to changing priorities.
An eagerness to learn new systems, processes and ways of working.
A commitment to Suffolk County Council's WeASPIRE values and making a positive difference for Suffolk.

We welcome applications from candidates with transferable skills and experience from a variety of sectors. If you're organised, customer-focused and passionate about making a positive impact for Suffolk, we'd love to hear from you.

You can view a full list of requirements in the Job and Person Profile (JPP), which you can find in the ‘How to apply’ section towards the bottom of this advert.

If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application.

The Team

We support Suffolk’s growth and infrastructure by helping our transport strategy deliver for everyone - making a real difference to colleagues and the public every day. Our team is motivated by pride in our work and the positive impact we have on the community, always striving to improve systems and support those around us.

We’re united by Suffolk County Council’s WE ASPIRE values, creating a culture of collaboration, respect, and encouragement where everyone’s ideas are valued. You’ll find a friendly, supportive atmosphere with plenty of opportunities to share knowledge, celebrate successes, and help each other grow.

We practice hybrid working, a minimum office attendance of 40% a week. This may be higher initially to aid training in the role.

Empowering Everyone

We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report.

For more information

Please contact Paul Armstrong or Samantha Harvey for a casual conversation. You can reach them by calling Paul on 01473 264798 or emailing [email protected] or calling Sam on 01473 341422 or emailing [email protected].

How to apply

Step 1 - Read the Job and Person Profile (JPP) (Word).

Step 2 - Click ‘Apply Now’ to start your online application.

Step 3 - Upload a CV (Curriculum Vitae) (without name and personal details).

Please note: Without a CV, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.

For guidance on completing your application, please see our How to Apply page.

Planning to use Artificial Intelligence (AI)? Please ensure your application still reflects your own skills, experience and ideas. If used inappropriately, your application may not be processed. Please read our guidance for using AI to understand what’s acceptable.

Do you need any reasonable adjustments to help you to apply? If you are disabled and/or have additional support needs, you can request reasonable adjustments. You can do this by contacting our Recruitment Team at [email protected]or 03456 014412. You can find examples of possible adjustments on our Reasonable Adjustment pages.

Closing date: 11.30pm, 25 August 2026.

Interview date: Week commencing 31 August 2026.

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid

As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We’re driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.

In return, you’ll enjoy:

up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
membership of a competitive Local Government Pension Scheme (LGPS)
travel, lifestyle, health and wellbeing benefits
performance-related annual pay progression, in addition to an annual cost-of-living pay increase
training and encouragement to expand your knowledge
a variety of career development opportunities across our organisation
diverse and active staff networks
flexible working options, with the right to request flexible working from your first day

Plus lots more!

If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk).

Apply Now

Refine Your Search

technical support officer jobs in ipswich, sfk

Technical Support Officer

Technical Support Officers - Green Space and Heritage

Data and Customer Insight Officer

Wayleave Warden

Financial Controller

Associate Director Estates and Compliance

Senior Probation Officer - Suffolk (Courts)

Information Security & Assurance Officer

Account Handler

Account Handler

Account Handler

Principal Environmental Protection Officer

Compliance Officer (Gas)

Trust Management Accountant

Retail PM Shift Line Leader at Redgrave, Diss

Certification & Handover Lead

Retail PM Shift Line Leader at Redgrave, Diss

Environmental Health Practitioner - Essex

Architect Engineer - Engineering Manager

Field Vet - England

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