Banking Work, Jobs in Ipswich (with Salaries)

Customer Service Advisor - Remote
WNS Global Services —Ipswich
- Part-time
- Remote
Quick apply
Financial Administrator
Bupa —Stowmarket
- £27,590 - £35,162 a year
- Full-time
- Customer service
- Employee discount
- Gym membership
Quick apply
Senior Customer Service Advisor
Barclays —Bury St. Edmunds
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Universal Banker
HSBC Global Services Limited —Bury St. Edmunds
- Full-time
9d
Commercial Finance Business Development Lead
Scrutton Bland —Ipswich
- Hybrid work
- Presentation skills
- Organisational skills
- Communication skills
Quick apply
10d
Head of Finance
Calm Futures —Feering
- £70,000 - £75,000 a year
- Full-time
- Presentation skills
- In-person
- Leadership
Quick apply
2d

More jobs to discover

Find similar jobs that you might be interested in.

Administrator
Suffolk County Council —Ipswich
From delivering efficient administrative, secretarial and financial support to drafting routine correspondence and coordinating meetings, your work will help…
£25,185 a year
8d
Underwriting Assistant
AXA —Ipswich
Liaise with the Credit Control team – answering queries, tracking and monitoring premium using core underwriting systems.
15h

I want to receive the latest job alerts for banking in ipswich

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

banking jobs near ipswich

Commercial Manager jobs in Ipswich

Customer Service Representative jobs in Ipswich

Customer Service Representative jobs in Kent

London Underground Customer Service Assistant jobs in Greater London

Customer Service Representative jobs in London Se11

Customer Service Representative jobs in Birmingham

Customer Service jobs in Telford

Customer Service Representative jobs in Sutton Coldfield

Business Development Representative jobs in London

Commercial Manager jobs in Glasgow G69

Commercial Manager jobs in Canterbury

Commercial Manager jobs in Knightsbridge And Belgravia

Project Manager jobs in Swansea

Finance Manager jobs in Kent

Commercial Manager jobs in Plymouth

Accounts Payable Manager jobs in London

Customer Service Representative jobs in Manchester

Customer Service Representative jobs in Redcar

Library Service jobs in Rugby

Customer Service No Experience jobs in Manchester

Customer Service Advisor - Remote

WNS Global Services -
Ipswich

Quick apply

Job details

Part-time

Full job description

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 64,000+ employees.

Job Description

Potential Varied Hours Available:

Weekday evenings: 17:00 - 22:00 | 17:30 – 22:30

Weekday mornings: 07:00 – 09:00

Saturday: 08:00 - 22:00 - Between 6-12 Hour shifts available.

Sunday - 08:00 - 22:00 - Between 6-12 Hour shifts available.

Night shifts: 22:00 - 09:00 (Different shift patterns, Monday - Sunday).

Applicants must be able to commit either a Saturday or Sunday plus bank holidays

Times are flexible and will be discussed/ arranged in interview

Flexibility may be required to complete a training period for up to 35 hours per week.

Basic Purpose and Function:

To provide excellent customer service to our Clients, by ensuring that all telephone calls are answered promptly and dealt with professionally and applying a proactive approach to claims handling.

To negotiate all heads of claim within the Service Level Agreements on economic terms, adhering to excellent service standards and best practice

Key Tasks:

Answering the telephone and signing off calls in accordance with WNS’ agreed procedures
Handle inbound FNOL calls relating to motor insurance claims, delivering a calm, clear, and reassuring customer experience in a timely manner.
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.
Maintain compliance with industry regulations, internal policies, and data protection standards
Assess urgency and direct calls appropriately, including escalating complex or high-priority cases.
Ensure correct prioritisation of workload and time management schedules are adhered to
Communicate clearly and professionally, explaining the next steps and managing customer expectations
Balance empathy and efficiency, supporting customers who may be distressed following an accident or incident.
Making all liability enquiries necessary to allow you to negotiate settlement of Customer claims on the best possible terms
Assess circumstances with a critical eye, remaining alert to potential indicators of fraudulent activity and raising concerns in line with internal procedures.
Complaint handling within agreed company procedures
Keeping the policyholder informed both verbally and in writing of the status of the claim
Carry out administration on files including general typing of emails and keeping a well organised and up to date portfolio of claims, which you will manage proactively and efficiently
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.

Qualifications

High School or Lower.

Quick apply

Refine Your Search

banking jobs in ipswich

Customer Service Advisor - Remote

Financial Administrator

Senior Customer Service Advisor

Universal Banker

Commercial Finance Business Development Lead

Head of Finance

More jobs to discover

I want to receive the latest job alerts for banking in ipswich

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected