customer support coordinator Work, Jobs in ipswich (with Salaries)

Customer Services Co-ordinator
untypical —Bury St. Edmunds
- Microsoft Word
- Microsoft Excel
- Plumbing
- Employee assistance programme
12d
Sales Order Coordinator
Huntress —Sudbury
- £26,500 - £28,000 a year
- Monday to Friday
- Customer service
- Microsoft Office
- Administrative experience
8d
Export Customer Service Co-ordinator
WEC Lines UK Ltd —Felixstowe
- From £24,454 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Employee discount
Quick apply
1d
Apprentice Hire & Sales Coordinator
GAP Group —Leiston
- £15,311 - £16,224 a year
- Full-time
- Sales
- IT
- Communication skills
- Annual leave

Other jobs to consider

Find your next job by exploring related positions.

Lloyds Banking Group - Customer Support - Ipswich
Lloyds Banking Group —Ipswich
Over time, there will be opportunities to transition into a range of roles such as, helping customers over the phone from home, continuing to deliver…
£13,100 - £13,475 a year
Customer Operations Admin
Pontoon —Ipswich
Communicating with customers and third-party agencies via email and telephone. Communication Skills: Excellent verbal and written communication skills to engage…
£12.71 - £13.00 an hour
1d

I want to receive the latest job alerts for customer support coordinator in ipswich

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support coordinator jobs near ipswich

Customer Services Co-ordinator

untypical
Bury St. Edmunds

Apply Now

Job details

Permanent
12 days ago

Benefits

Company pension
Employee assistance programme

Qualifications

Microsoft Word
Microsoft Excel
Plumbing
Negotiation

Full job description

About Us

untypical are an ambitious, customer focused housebuilder that put people and the planet at the heart of everything we do. We're dedicated to delivering the best possible standards in design, build quality, and service for our customers.

We’re looking for talented and enthusiastic individuals who will share this passion, to join our team.

Our benefits package includes:

Bonus scheme
26 days holiday with additional bank holidays
Enhanced Company Pension Scheme
24/7 GP
Holiday Buy Scheme
Life Assurance
Retail discount portal
Employee Assistance Programme

About The Role

We have a vacancy for a Customer Services Coordinator to join our Anglia regional team, based from our Bury St Edmunds Office. The aim of the role is to provide a professional, positive and enthusiastic service to our customers.

Duties will include:

Provide an excellent Customer Journey process – Including courtesy calls, site progress and customer satisfaction
Being responsible for ensuring defects are attended to in a reasonable timescale
Promote a culture of cost control and recovery on site through specification of works and adherence to contract charge procedures
Specify remedial works, allocate appropriate subcontractors and supervise this up to completion
Prepare and submit progress reports to the Head of Customer Services
Support in new ideas/ procedure to improve the quality of after care service and Customer Journey
Help continuous improvement in customer satisfaction ratings

About You

Interpersonal skills in dealing with internal and external customers
Confident and able to demonstrate negotiation skills
Ability to stay calm, professional and display patience when dealing directly with customer complaints
Recognise the importance of customer service
Able to work independently ensuring our aftersales service is impartial
Intermediate skills in Microsoft Excel and Word.
Some technical knowledge of house building, including electrical, plumbing, and specific understanding of defects and specification of remedial works preferred, training will be given

Bringing together two trusted housebuilding brands, Tilia Homes and Hopkins Homes, untypical aims to make a positive difference to the UK housebuilding market and help to provide greater access to homes which are affordable for buyers.

Guided by an innovative approach and a commitment to excellence, untypical focuses on creating sustainable, inclusive communities, delivering homes across the UK that people want to live in and are good for the planet.

Our people are at the heart of what we do and in order for us to succeed in becoming the UK’s most customer-centric housebuilder, we are looking for talented and ambitious individuals to join our team.

Apply Now

Refine Your Search

customer support coordinator jobs in ipswich

Customer Services Co-ordinator

Sales Order Coordinator

Export Customer Service Co-ordinator

Apprentice Hire & Sales Coordinator

Other jobs to consider

I want to receive the latest job alerts for customer support coordinator in ipswich

Explore jobs in more locations

About Us

About The Role

About You

Jobseeker tools

Employer Tools

Browse

Stay Connected