E commerce specialist Work, Jobs in Irby, Msy (with Salaries)

Katra Fragrance & Lifestyle Ltd
PatchMaker Business Services Ltd —Liverpool
- £2,250 - £3,200 a month
- Full-time
- Hospitality
- Customer service
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
6d
E-commerce PPC Ads Specialist - Google - Meta - Amazon - Tiktok
Dollce Brands —Liverpool
- Up to £40,000 a year
- Full-time
- Social media management
- In-person
- Marketing
- Free parking
- Employee discount
Quick apply
Final Mile Territory Manager
Evri —Rhyl
- £35,000 - £39,000 a year
- Full-time
- Remote
- Analysis skills
- Organisational skills
- IT
3d
E-commerce PPC Ads Specialist - Google
Dollce Brands —Liverpool
- Up to £40,000 a year
- Full-time
- Social media management
- In-person
- Marketing
- Free parking
- Employee discount
Quick apply
Delivery Team Trainer
Evri —Huyton
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Travel
7d
Brand Marketing Manager
Hustle Bars —Liverpool
- £30,000 a year
- Full-time
- Hybrid work
- Marketing
- Work from home
Quick apply
3h
Gatehouse Coordinator
Evri —Warrington
- £28,847 a year
- Full-time
- Microsoft Excel
- IT
- Employee assistance programme
- Employee discount
Warehouse Operative Nights
Evri —Winwick
- £13.70 - £20.55 an hour
- Overtime
- Annual leave
Air-Conditioning and Refrigeration Skills Development Coach
The City of Liverpool College —Liverpool
- Communication skills
- School
- Employee assistance programme
- Employee discount
Quick apply
Shift Manager
Evri —Runcorn
- £36,765 a year
- Full-time
- IT
- Communication skills
- Annual leave
Web Designer
Make A Difference Marketing —Liverpool
- From £28,500 a year
- Full-time
- JavaScript
- In-person
- AI
- Free parking
- Work from home
Quick apply
6d
Cat C&E Driver Twilights
Evri —Winwick
- £16.42 - £24.63 an hour
- Weekend availability
- Driving
- Communication skills
Warehouse Operative
Evri —Runcorn
- £12.71 an hour
- Full-time
- Annual leave
Warehouse - Operative Twilight
Evri —Winwick
- £12.79 - £19.19 an hour
- Overtime
- Annual leave
12d
Operations Controller
Evri —Runcorn
- £12.71 an hour
- Full-time
- Annual leave
11d
Warehouse Operative PM Shift
Evri —Warrington
- £13.07 an hour
- Weekend availability
- Annual leave
12d
Team Leader
Staci —Wigan
- £30,147 a year
- Full-time
- Management
- Team management
- In-person
- Free parking
- Bereavement leave
Quick apply
Warehouse Operative AM Shift
Evri —Warrington
- £12.73 an hour
- Weekend availability
- Annual leave
12d
IT Systems Developer
The Protein Works™ —Liverpool
- Full-time
- SQL
- AWS
- APIs
Quick apply

More jobs to discover

Find similar jobs that you might be interested in.

E-commerce PPC Ads Specialist - Google - Meta - Amazon - Tiktok
Dollce Brands —Liverpool
Update meta data across products. You will be responsible for Shopify management, CRO, SEO basics, Klaviyo flow setup, landing page building, product listings,…
Up to £40,000 a year
Quick apply

I want to receive the latest job alerts for e commerce specialist in irby, msy

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Katra Fragrance & Lifestyle Ltd

PatchMaker Business Services Ltd
Liverpool

Quick apply

Job details

Permanent | Full-time
£2,250 - £3,200 a month
6 days ago

Benefits

Free parking
Health & wellbeing programme
Unlimited paid holidays
Annual leave
Shuttle service provided
Free fitness classes

Qualifications

Hospitality
Sales support
Customer service
Sales administration
Customer support
Communication skills

Full job description

Job Summary

Katra Fragrance & Lifestyle Ltd. is looking for a friendly, organised, and customer-focused Product Support Specialist to join our team in Liverpool. This is an excellent opportunity for someone who enjoys helping customers, learning about products, and resolving enquiries with care and professionalism.

You will support customers across phone, email, live chat, and digital channels, providing clear product information and practical assistance throughout their purchasing journey. The role offers comprehensive training, a supportive working environment, and opportunities to develop within customer experience, product operations, and account support.

What You’ll Do

Respond to customer questions through phone, email, live chat, and other communication channels.
Provide clear and accurate information about fragrances, lifestyle products, orders, availability, and company services.
Help customers choose suitable products based on their preferences and requirements.
Investigate and resolve order, delivery, return, exchange, and product-related enquiries.
Process customer requests and update order or account information accurately.
Record customer interactions using CRM and internal support systems.
Follow up on open cases and keep customers informed of progress.
Escalate complex product, delivery, or account issues to the appropriate team.
Work with sales, warehouse, fulfilment, and product teams to resolve enquiries.
Identify recurring customer concerns and share useful feedback with relevant departments.
Maintain up-to-date knowledge of products, promotions, and service procedures.
Support customer satisfaction, retention, and service-quality goals.

Requirements

Experience in customer service, retail, hospitality, sales support, administration, beauty, fragrance, e-commerce, or a related area is beneficial but not essential.
Friendly and professional communication skills.
Genuine interest in helping customers and finding practical solutions.
Good organisation and attention to detail.
Comfortable using computers, email, and standard business systems.
Ability to manage several customer enquiries and priorities.
Willingness to learn about fragrances, lifestyle products, and internal processes.
Ability to work independently and as part of a collaborative team.
Positive, dependable, and adaptable approach to work.
Relevant qualifications, training, or practical experience will be considered.
Applicants who meet most, but not all, of the criteria are encouraged to apply.

Why Work With Us

Receive structured onboarding and comprehensive product training.
Join a friendly and collaborative customer support team.
Develop valuable experience in product support, e-commerce, and customer experience.
Access ongoing learning and internal career progression opportunities.
Contribute ideas that improve products, services, and the customer journey.
Work within an inclusive environment where individual contributions are recognised.
Build a long-term career with a growing fragrance and lifestyle company.

Pay: £2,250.00-£3,200.00 per month

Benefits:

Free fitness classes
Free parking
Health & wellbeing programme
Shuttle service provided
Unlimited paid holidays

Work Location: In person

Quick apply

Refine Your Search

e commerce specialist jobs in irby, msy

Katra Fragrance & Lifestyle Ltd

E-commerce PPC Ads Specialist - Google - Meta - Amazon - Tiktok

Final Mile Territory Manager

E-commerce PPC Ads Specialist - Google

Delivery Team Trainer

Brand Marketing Manager

Gatehouse Coordinator

Warehouse Operative Nights

Air-Conditioning and Refrigeration Skills Development Coach

Shift Manager

Web Designer

Cat C&E Driver Twilights

Warehouse Operative

Warehouse - Operative Twilight

Operations Controller

Warehouse Operative PM Shift

Team Leader

Warehouse Operative AM Shift

IT Systems Developer

More jobs to discover

I want to receive the latest job alerts for e commerce specialist in irby, msy

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected