Account resolution specialist Work, Jobs in Irlam, Gtm (with Salaries)

Collections Specialist
Together —Cheadle
- Full-time
Quick apply
Senior Procurement Specialist (EMEA Operations)
Geosyntec Consultants, Inc. —Manchester
- Full-time
- Remote
- Microsoft Excel
- Oracle
- ERP systems
Specialist, Client Processing Representative I
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Microsoft Office
- Bachelor's degree
- Communication skills
Client Support Specialist
Barclays —Knutsford
- Monday to Friday
- Customer service
- Administrative experience
- Communication skills
Customer Service Advisor
The Beauty Tech Group Trading Limited —Manchester
- Weekend availability
- Hybrid work
- Hospitality
- Communication skills
- Free parking
- Work from home
Quick apply
Customer Solutions Specialist
Bright HR Limited —Manchester
- Up to £28,000 a year
- Management
- Sales
- Employee assistance programme
- Employee discount
4d
Mortgage Collections Specialist
Together —Cheadle
- Full-time
- Customer service
- Communication skills
Quick apply
Senior Accounts Receivable Specialist
Worldpay (UK) Limited —Manchester
- Microsoft Excel
- Management
- Microsoft Office
Quick apply
Specialist, Client Processing Representative
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Microsoft Powerpoint
- Bachelor's degree
- No degree
11d
Accounts Payable Specialist
CSL Seqirus —Liverpool
- Full-time
- Hybrid work
- Microsoft Office
- Accounting
- Organisational skills
6d
Associate Technical Support Specialist - Residential Energy - Fixed Term Contract
Tesla —Manchester
- CRM software
- Customer service
- English
Debt Specialist
Leep Utilities —Salford
- Up to £27,500 a year
- Hybrid work
- Annual leave
Quick apply
Senior AP Clerk
Rubix —Wythenshawe
- Full-time
- Supervising experience
2d
Account Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Macclesfield
- Full-time
- Sales
- ERP systems
- IT
Quick apply
Customer Support Specialist- Fixed Term (12 months)
Health Shield Friendly Society Ltd —Crewe
- £26,699.67 a year
- Full-time
- Customer service
- English
- Microsoft Office
- Free parking
Quick apply
IT Analyst
JMW Solicitors —Manchester
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
12d
IT Support Engineer
Serries Business and Technology Services —Manchester
- £30,000 - £34,000 a year
- Full-time
- Microsoft Outlook
- SharePoint
- IT
Quick apply
Logistics & Customs Specialist
Ingevity —Warrington
- Full-time
- Continuous improvement
- Time management
5h
Senior Contracts / Commercial Manager
Assystem —Bolton
- Contracts
- Leadership
- Negotiation
- Annual leave
- Referral programme
9d
WPAP Operations Analyst
Worldpay (UK) Limited —Manchester
- Continuous improvement
- Communication skills
Quick apply
10d

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Collections Specialist

Together -
Cheadle

Quick apply

Job details

Full-time

Benefits

Company pension
Private medical insurance

Full job description

Company Description

Benefits of working at Together

26 days holiday, and a day off for your birthday (increasing with service to 30 days), plus bank holidays
Free access to company holiday homes
Buy & sell holidays
Discretionary annual bonus plus an additional Shared Reward Bonus
Matched pension contribution
Health cash plan plus Private medical insurance
Life assurance and Critical illness cover
Travel season ticket loans and Ride to work scheme
Free local gym access
Local bar / restaurant discounts

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Company Description

We’re Together. For over 50 years, we’ve helped thousands of people, businesses and professionals unlock their property ambitions with our common-sense approach to mortgages and secured loans.

We take the time to understand our customers and our door is always open, so we can often help when other lenders can’t or won’t. Based in Cheadle, Cheshire, our 900 colleagues help our customers throughout the UK, backed by the power of a £7 billion loan book.

Job Description

As a Collections Specialist, you will be providing high quality support to our customers. Your aim will be to understand a customer's circumstance and offer the appropriate sustainable support for customers in financial difficulties or are experiencing in-life vulnerabilities. You will be dealing with inbound and outbound enquiries from customers in all stages of arrears.

As a Collections Specialist, we are looking for someone to:

Deal with inbound and outbound telephone calls from customers relating to early and/or late stage arrears on regulated and unregulated accounts
Listen and question and understand the root cause of a customer's financial situation and work with the customer to find their needs
Resolve customer enquiries to completion, aiming for first contact resolution where appropriate.
Identify and attempt to resolve potential customer complaints
Understand the needs of vulnerable customers and arrange the appropriate type of support, including signposting to organisations who can help

Qualifications

Essential

Collections and Recoveries experience is a must
Ability to deal with vulnerable customers
Experience of assessing affordability
An excellent understanding of what a good customer outcomes looks like
An empathetic approach to customers through active listening and effective questioning
Excellent attention to detail
Ability to work under pressure

Desirable

Experience with mortgage collections

If you feel you have some of the skills mentioned above, but not all, please do still apply and we would be happy to have a further discussion with you in regards to your suitability for the role.

Additional Information

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Together embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference – we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

Click here for more information on our Recruitment Process

Please note that all successful applicants will undergo relevant employment reference, financial and criminal record checks.

#TMHP

Quick apply

Refine Your Search

account resolution specialist jobs in irlam, gtm

Collections Specialist

Senior Procurement Specialist (EMEA Operations)

Specialist, Client Processing Representative I

Client Support Specialist

Customer Service Advisor

Customer Solutions Specialist

Mortgage Collections Specialist

Senior Accounts Receivable Specialist

Specialist, Client Processing Representative

Accounts Payable Specialist

Associate Technical Support Specialist - Residential Energy - Fixed Term Contract

Debt Specialist

Senior AP Clerk

Account Manager

Customer Support Specialist- Fixed Term (12 months)

IT Analyst

IT Support Engineer

Logistics & Customs Specialist

Senior Contracts / Commercial Manager

WPAP Operations Analyst

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