Service leader Work, Jobs in Irthlingborough, Nth (with Salaries)

Duty Operations Manager
Edu-Lettings UK Ltd —Kettering
- £27,000 - £29,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
Prisoner Escort & Custody Driver
Serco Plc —Bedford
- £27,220 - £32,204 a year
- Overtime
- IT
- Communication skills
- Paid training
- Employee assistance programme
Senior Facilities Co-Ordinator
Lifeplus Europe Ltd —St. Neots
- £40,000 - £45,000 a year
- Hybrid work
- Maintenance
- Travel
- SharePoint
- Employee assistance programme
- Employee discount
Quick apply
Engagement & Support Worker
Community Led Initiatives —Bedford
- £26,227.50 a year
- Full-time
- Microsoft Office
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
Quick apply
HR Advisor
GXO Logistics —Kettering
- Up to £35,000 a year
- Full-time
- Management
- Human resources
- Annual leave
- Employee assistance programme
Assistant Manager - UK
Zizzi —Rushden Spencer
- £31,800 - £33,500 a year
- Full-time
- Restaurant
- Employee assistance programme
- Employee discount
Housing Team Leader
Community Led Initiatives —Bedford
- £27,000 - £32,000 a year
- Full-time
- Supervising experience
- Team management
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Team Leader - Kettering
Glendale Countryside Ltd —Kettering
- £13.50 an hour
- Full-time
- Management
- Driving
- IT
- Annual leave
- Employee discount
HR Business Partner Support
DSV —Raunds
- Full-time
- Microsoft Office
- Human resources
- Communication skills
- Annual leave
- Employee discount
Admissions Officer
Peterborough City Council —Peterborough
- £32,061 - £35,412 a year
- No weekends
- Hybrid work
- Communication skills
- School
- Annual leave
- Employee discount
13d
Transport Administrator
GXO Logistics —Wellingborough
- £29,103 a year
- Full-time
- Customer service
- English
- Maths
- Annual leave
- Employee assistance programme
3d
Yard Driver
GXO Logistics —Wellingborough
- £16.36 an hour
- Weekend availability
- Bachelor's degree
- Employee assistance programme
- Employee discount
9d
HR Assistant
GXO Logistics —Kettering
- Up to £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Customer Service Team Leader
ACO Technologies plc —Bedford
- Call to connect
- Management
- Customer service
- ERP systems
- Annual leave
- Employee assistance programme
5d
Specialist Cleaning Team Manager
Industrial Site Maintenance —Northampton
- From £35,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Free parking
- Flexible schedule
Quick apply
4d
HMPPS Area Staff Support and Wellbeing Lead - South East and Eastern
Ministry of Justice —Bedford
- £57,580 - £60,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Travel
- Annual leave
7d
Legal Support Assistant
Chattertons Solicitors —Stamford
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount
Quick apply
13d
Inventory Team Leader (AM)
GXO Logistics —Wellingborough
- Up to £32,000 a year
- Full-time
- Microsoft Excel
- Warehouse experience
- Leadership
- Annual leave
- Employee assistance programme
Registered Manager
ivolve Care and Support —Wellingborough
- Up to £45,000 a year
- Full-time
- Management
- IT
- In-person
- Annual leave
- Sick pay
Operations Manager
GXO Logistics —Kettering
- Up to £62,000 a year
- Full-time
- Management
- Leadership
- Annual leave
- Employee assistance programme

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Duty Operations Manager

Edu-Lettings UK Ltd -
Kettering

Quick apply

Job details

Full-time
£27,000 - £29,000 a year

Benefits

Free parking
Health & wellbeing programme
Employee discount
Referral programme
On-site parking

Qualifications

Hospitality
Driving Licence
Management
Customer service
Organisational skills
Leadership

Full job description

Join Our Mission to Make a Difference!

At Edu-Lettings, we’re on a mission to unlock the potential of school facilities across the UK, making them accessible to communities for sports, fitness, and events. We believe in creating a welcoming, supportive, and engaging environment where people can thrive and we need Duty Operations Manager who shares our passion for community impact!

With over 130 venues nationwide, we bring schools to life after hours, providing thousands of people daily with safe and high-quality spaces to be active. If you're a driven leader with an eye for detail, a love for operational excellence, and a knack for managing teams, this role is for you!

What You’ll Be Doing

As a Duty Operations Manager, you will support the Senior Operations Manager in the day-to-day running of our letting’s services across a designated region of schools. This is a field-based leadership role focused on operational delivery, team support, and ensuring the highest standards of service.

You will take full ownership of regional operations in the Senior Manager’s absence and act as a key point of support in delivering performance, quality, and compliance in line with company expectations.

Operational Support & Leadership

Support all operational functions across school sites under the guidance and direction of the Senior Operations Manager.
Assist with rota coordination, staffing support, and delivery of consistent service standards.
Be regularly present in the field, including weekends, to maintain high visibility and support site teams.
Act as the designated Duty Manager across the region when scheduled, including full ownership of the operational service in the Senior Manager’s absence.
Carry out routine checks across sites, including file audits, cleanliness reviews, and safety compliance.
Support incident responses and ensure prompt communication with Senior Management.

Team Support & Daily People Management

Act as a first line of support to Operations Staff and Site Assistants, escalating concerns where necessary.
Support and coach site-based staff, including leading shift handovers, offering on-the-job training, and ensuring staff are following correct procedures.
Monitor day-to-day performance and flag any areas of concern to the Senior Operations Manager.
Contribute to the creation of weekly rotas and ensure correct staffing coverage at each site.
Support with onboarding new team members and training refreshers as directed.

Systems, Processes & Operational Compliance

Assist in the daily upkeep of operational systems to support compliance and tracking
Red Process: Monitor risk logs and help implement resolutions under supervision.
Key Log: Ensure site access is recorded accurately across all schools visited.
Bible Updates: Keep on-site information and updates aligned with real-time changes.
HR: Record and report absences, lateness, and availability for team members.
Booking/Rota Checks: Conduct daily reviews to confirm correct staffing vs. schedule alignment.

Financial Support & Payroll Coordination

Assist with preparing accurate weekly staff hours, rotas, and absence information for payroll purposes.
Ensure timely submission of payroll data to the Senior Manager or Head Office.
Work with the Senior Operations Manager to help manage staffing budgets and reduce unnecessary costs on-site.
Support in identifying and reporting potential cost efficiencies across operations.

Stakeholder Engagement & Service Delivery

Be a visible and professional point of contact on school sites during lettings hours.
Support the resolution of service complaints on-site, escalating where needed.
Ensure that customer and school satisfaction is prioritized through responsiveness, professionalism, and consistency.
Work closely with bookings and scheduling teams to ensure operational feasibility and service continuity.

Reporting & Documentation

Submit daily operational reports, including incident logs, shift summaries, and site updates.
Complete leavers forms, expense submissions, and any HR-related documentation accurately and on time.
Always maintain compliance with operational and safeguarding procedures.
Support transparent documentation and reporting in collaboration with the Senior Manager and Head Office.

What We’re Looking For

We need an engaging and energetic leader who thrives in a fast-paced environment and has experience managing multi-site operations. If you’re a people-first, hands-on manager with a passion for community-driven services, you’ll love this role!

⭐ Experience in a leadership role, delivering exceptional customer service.
⭐ A track record of scaling operations and managing large teams.
⭐ Proven ability to mentor and develop managers to bring out their best.
⭐ Strong operational experience, ideally within leisure, facilities, or a similar sector.
⭐ A proactive mindset with a passion for problem-solving and innovation.

Why Join Us?

Exciting Growth – Be part of a rapidly expanding company with a big vision.
Impactful Work – Help communities stay active and make a real difference.
Career Progression – Opportunities to grow and develop within the company.
Competitive Salary & Bonus – £27K-£29K + £2K performance bonus.
Total Package Value: £31,000
Car Allowance & Travel Expenses – We’ve got your travel covered! - £1200 plus 0.24p per mile
Variety & Flexibility – Every day is different, with hands-on fieldwork.

What You Need to Know Before Applying

This role requires an Enhanced DBS & Children's Barred List Check.
Evening & weekend work is required, as this is when our venues are busiest.
A full driving license and access to a vehicle are essential due to national travel.
Overnight stays may be required (expenses & accommodation covered).

Job Type: Full-time

Pay: £27,000.00-£29,000.00 per year

Benefits:

Employee discount
Free parking
Health & wellbeing programme
On-site parking
Referral programme

Licence/Certification:

Driving Licence (required)

Work authorisation:

United Kingdom (required)

Willingness to travel:

100% (required)

Work Location: On the road

Quick apply

Refine Your Search

service leader jobs in irthlingborough, nth

Duty Operations Manager

Prisoner Escort & Custody Driver

Senior Facilities Co-Ordinator

Engagement & Support Worker

HR Advisor

Assistant Manager - UK

Housing Team Leader

Team Leader - Kettering

HR Business Partner Support

Admissions Officer

Transport Administrator

Yard Driver

HR Assistant

Customer Service Team Leader

Specialist Cleaning Team Manager

HMPPS Area Staff Support and Wellbeing Lead - South East and Eastern

Legal Support Assistant

Inventory Team Leader (AM)

Registered Manager

Operations Manager

I want to receive the latest job alerts for service leader in irthlingborough, nth

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