Sales consultant (luxury) Work, Jobs in Isham, Nth (with Salaries)

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Luxury Brand Ambassador

Maison Francis Kurkdjian -
Milton Keynes

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Job details

Permanent | Part-time

Qualifications

Sales persuasion
Personal upselling recommendations
Client engagement
Customer service
Merchandising
In-store demonstrations
Customer loyalty building
Product demos
Live product demonstrations
Customer interaction
Product demonstrations
Communication skills
Add-on sales

Full job description

Position

Position: Luxury Brand Ambassador

Location: John Lewis, Bluewater

Full Time: 37.5 Hours

MISSION

As beauty consultant forMaison Francis Kurkdijan, you are a brand ambassador. In your role, you are responsible for achieving your sales targets while promoting the brand image and providing a personalised luxury service to customers. Through your passion for the brand, you will demonstrate an attitude that befits Maison Francis Kurkdijan at all times.

Job responsibilities

MAIN RESPONSIBILITIES

SALES:

To pro-actively sell Maison Francis Kurkdijan products and provide a luxury standard of service to customers
To be aware of and achieve or exceed sales targets, as set by your line manager
To pro-actively link sell across product categories, to increase average transaction value (ATV) and units per transaction (UPT)

KPI: To achieve sales targets

SERVICE

To be knowledgeable on all Maison Francis Kurkdijan products and be able to propose personalised products to clients and confidently and appropriately overcome any objections
Demonstrate products on clients and confidently explain the benefits of each products
To initiate contact with customers and welcome them both on counter and through traffic stopping
To identify, understand and reformulate the client needs
To develop personal relationships with clients and to gain loyalty
To educate clients on Maison Francis Kurkdijan products and the brands

KPI: To achieve target for Mystery Shopping

GENERAL

To participate in merchandise management and ensure that it is in line with Corporate guidelines
To monitor stock levels, report any issues to the Counter Manager and ensure that there is sufficient levels
To conduct all assigned operational and administrative tasks
To be an Maison Francis Kurkdijan brand ambassador and representative at all times
To adhere to all Company procedures and policies, as outlined in the employee handbook
To build relationships with store management and adhere to all store policies and procedures
To carry out any additional duties as directed by the management team

Profile

PERSON SPECIFICATION

In order to be successful in this role, you will be:

Tenacious; willing to go the extra mile to ensure the customer leaves having received the very best in luxury service.
Be agile and flexible as your role is between all stores.
Driven and results orientated; seeking out ways to continually grow the business through events and counter activity.
Self-confident; you will be able to approach and engage with customers at ease, using your strong selling skills to chase that extra sale through excellent communication skills, be able to identify key items that would suit the customers’ needs.
Immaculately groomed and presented; you will embody the elegance that customers have come to identify with Maison Francis Kurdijan

Additional information

POSITION WITHIN THE TEAM

Reports to: Business / Account Manager

MAISON FRANCIS KURKDJIAN
MAISON

Maison Francis Kurkdjian was co-founded in 2009 by Francis Kurkdjian, a renowned perfumer with scores of successful creations to his name, and his long-time friend and business advisor Marc Chaya, a former partner in business advisory at Ernst & Young. The founding duo have applied their complementary talents to conceive a new territory of free expression in contemporary fragrances – sensual, generous and multi-facetted – where the perfume is naturally the hero.
The Maison is guided by precise codes: purity, sophistication, timelessness and the boldness of a reinvented classicism. Perfumer Francis Kurkdjian’s remarkable creative talent defines the unique personality of his eponymous house, where different facets of exceptional expertise come together and echo one another, providing the fundamentals on which Maison Francis Kurkdjian has been built, shaping its singular quality. With a focus on deliberate and sound international expansion, Maison Francis Kurkdjian is currently present in more than fifty countries.
Maison Francis Kurkdjian is committed to a long-term vision and to passing on unique savoir-faire. Since its creation, our teams and our partners have been united by meaningful values that anchor the renown of the Maison. A deep respect for creativity, a love of the product and an unwavering focus on detail and quality have always guided our choices, enabling us to bring customers exalting experiences through fragrances.

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Luxury Brand Ambassador

Part Time Fragrance & Beauty Sales Consultant - John Lewis Milton Keynes