Incident manager Work, Jobs in Isleham, Cam (with Salaries)

Training Manager
Sureserve —Newmarket
- £40,000 - £50,000 a year
- Supervising experience
- Mentoring
- In-person
- Annual leave
- Employee assistance programme
Quick apply
Operations Group Manager
Cambridge University Press & Assessment —Cambridge
- £45,100 - £65,350 a year
- Hybrid work
- English
- Leadership
- Communication skills
- Annual leave
4d
Security Operations Centre Manager
DataPlus Security Ltd —Cambridge
- £86,525.43 - £115,148.18 a year
- Full-time
- Team management
- In-person
- Leadership
- Health & wellbeing programme
- Flexitime
Quick apply
TRICARE Beneficiary Services Representative FLOATER- Lakenheath, UK
Leidos —Brandon
- £31,850 - £49,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
TRICARE Beneficiary Services Representative PART TIME - Lakenheath, UK
Leidos —Brandon
- £31,850 - £49,000 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
8d
Operations Manager - High Lodge
Forestry Commission —Santon
- £33,854 a year
- Weekend availability
- Microsoft Office
- Project management
- Presentation skills
9d
Lab Service Manager
Avantor —Cambridge
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Operational Support Grade - HMP Highpoint (Prison Support Role)
Ministry of Justice —Cambridge
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee assistance programme
JTAC Instructor- RAF Mildenhall, UK
Sawdey Solution Services —Mildenhall
- From £90,000 a year
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Quick apply
Hygiene Manager
NewPrinces Group —Wisbech
- Night shift
- Leadership
- Annual leave
Customer Success and Technical Support Manager
cellXica —Cambridge
- Full-time
- Computer networking
- Organisational skills
- Contracts
- Free parking
Quick apply
Water Quality and Regulations Manager
South Staffs Water —Cambridge
- Up to £52,000 a year
- Full-time
- In-person
- Communication skills
- Employee assistance programme
- Employee discount
Senior Systems Administrator
BUUK Infrastructure —Bury St. Edmunds
- Hybrid work
- Azure
- No degree
- Computer networking
Associate Business Development Manager
Beyond Co —Newmarket
- £26,500 - £28,500 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Administrative experience
- Health & wellbeing programme
- Work from home
Quick apply
8d
Salesforce Developer
Redgate —Cambridge
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Heavy lifting
- Salesforce
- APIs
- Annual leave
9d
SHE Advisor
Lamb Weston Meijer —Wisbech
- £40,000 a year
- Full-time
- Communication skills
Relief Officer
ASEL —Newmarket
- £12.71 - £15.00 an hour
- Employee assistance programme
- Employee discount
ICT Service Desk Analyst
BUUK Infrastructure —Bury St. Edmunds
- From £31,519 a year
- Hybrid work
- Computer networking
- IT
7d
Mentor (M): HMP Whitemoor
Ministry of Justice —March
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Annual leave
ICT Senior Service Desk Analyst
BUUK Infrastructure —Bury St. Edmunds
- From £37,704 a year
- Hybrid work
- Computer networking
- IT
- Communication skills
13d

I want to receive the latest job alerts for incident manager in isleham, cam

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Training Manager

Sureserve -
Newmarket

Quick apply

Job details

£40,000 - £50,000 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount
Enhanced paternity leave

Qualifications

Supervising experience
Mentoring
Gas Safe Register
Root cause analysis
Leadership

Full job description

About Sureserve Energy Services Meters:

Sureserve Energy Services Meters Ltd, is a subsidiary of Sureserve, we specialise in installing domestic smart meters across the UK, working directly with 3 of the “Big Six” energy suppliers in the UK.

As a leader in the smart metering industry, Sureserve Energy Services Meters Ltd, is dedicated to advancing energy efficiency and sustainability through innovative metering solutions. Our mission is to empower consumers and businesses with accurate, real-time data, enabling informed energy decisions.

Role Overview:

The Training Manager is responsible for leading Sureserve Energy Services Meters technical training strategy, competence framework, and operational policy governance.

The role ensures all employed engineers and Install Partners are technically competent, gas safe compliant, contract compliant, aligned to Sureserve Energy Services Meters SOPS and TOPS documentation and continuously improving through incident-led learning.

This is a dual operational and strategic role combining hands-on training delivery with ownership of the Integrated Management System (IMS) and technical policy framework across Sureserve Energy Services Meters operations.

Key Responsibilities:

Deliver classroom and field-based training in Smart Metering, domestic gas installation, safe isolation, and contract standards,
Provide inductions for new engineers and Install Partners,
Conduct competence assessments, post-incident retraining, return-to-work validations, mentoring, and toolbox talks aligned to incident and audit trends,
Maintain and govern the competence matrix (Gas Safe, Smart qualifications, contract accreditation's),
Ensure all engineers remain compliant and in-date,
Manage progression pathways and act as technical authority for competence sign-off,
Own and maintain SOPs, Work Instructions, Risk Assessments, Method Statements, and TOPS documentation,
Translate regulatory and client requirements into practical procedures,
Ensure version control, audit traceability, and consistent standards across contracts,
Drive root cause analysis, policy updates, and targeted retraining following incidents,
Support reductions in attributable incidents, repeat defects, audit findings, and stand-down days.
Lead workforce “Learning from Events” communications,
Set technical standards for Install Partners,
Audit subcontractor competence and support mobilisation,
Provide technical escalation support as required.

Qualifications and Key skills required:

Minimum 5+ years operational experience in smart metering,
Experience mentoring or supervising engineers, authoring technical SOPs and work instructions, supporting compliance audits,
Strong understanding of incident investigation processes and knowledge of client governance expectations,
Proven experience in Training, ideally within utilities, energy, or smart metering environments,
Excellent stakeholder management, communication, and problem-solving capabilities,
Demonstrated leadership skills, with the ability to engage effectively across operational teams and senior management,

Gas

Current Gas Safe Registration
CCN1
MET1 (or CMA1)
Relevant domestic gas competencies
CPA1 (desirable)
MOCOPA awareness (desirable)

Smart Metering

Level 2/3 Diploma in Smart Metering (Dual Fuel or relevant pathway)
SMETS2 commissioning knowledge
EUSR registration (desirable)
Experience with DCC-adjacent processes (desirable)

Other

Safe Isolation qualification
Level 3 Award in Education & Training (AET) (preferred)
Assessor qualification (TAQA/CAVA) (desirable)

What we offer:

Competitive salary
Contributory Pension scheme
Life assurance
29 days annual leave inclusive of bank holidays
Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer’s leave, neonatal leave, IVF, and assisted conception leave
Sureserve Benefits Hub, accessing over 1000’s retail discounts
Virtual GP service, 24/7, 365 days, available for employees and your immediate family
Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family
Bike2Work scheme

Resonable Adjustments

As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact [email protected].

Pre-employment Checks

Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks.

Work Location: In person

Quick apply

Refine Your Search

incident manager jobs in isleham, cam

Training Manager

Operations Group Manager

Security Operations Centre Manager

TRICARE Beneficiary Services Representative FLOATER- Lakenheath, UK

TRICARE Beneficiary Services Representative PART TIME - Lakenheath, UK

Operations Manager - High Lodge

Lab Service Manager

Operational Support Grade - HMP Highpoint (Prison Support Role)

JTAC Instructor- RAF Mildenhall, UK

Hygiene Manager

Customer Success and Technical Support Manager

Water Quality and Regulations Manager

Senior Systems Administrator

Associate Business Development Manager

Salesforce Developer

SHE Advisor

Relief Officer

ICT Service Desk Analyst

Mentor (M): HMP Whitemoor

ICT Senior Service Desk Analyst

I want to receive the latest job alerts for incident manager in isleham, cam

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected