Senior engineer Work, Jobs in Isleham, Cam (with Salaries)

Customer Service Lead
iM Med Ltd —Cambridge
- £24,420.00 - £48,640.16 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Leadership
Quick apply
8d
Training Manager
Sureserve —Newmarket
- £40,000 - £50,000 a year
- Supervising experience
- Mentoring
- In-person
- Annual leave
- Employee assistance programme
Quick apply
Senior Front-End Software Engineer
Cyted Health —Cambridge
- £58,000 - £72,000 a year
- Full-time
- Hybrid work
- AWS
- University
- APIs
- Life insurance
Senior Project Engineer
LOGIC CORE LTD —Mildenhall
- £70,000 - £80,000 a year
- Full-time
- AutoCAD
- Schematics
- Engineering
- Free parking
- Life insurance
Quick apply
3d
Senior Software Development Engineer
Advanced Micro Devices, Inc —Cambridge
- Doctoral degree
- Computer Science
- Engineering
Senior Full-Stack Software Engineer (C#/.NET, React)
Gearset —Cambridge
- £59,000 - £78,000 a year
- Full-time
- Hybrid work
- Java
- AWS
- C++
- Life insurance
Senior Software Engineer
Arm —Cambridge
- £73,500 - £99,500 a year
- Hybrid work
- English
- Windows
- C++
Senior DevOps engineer
PTC Inc. —Cambridge
- Azure
- DevOps
- AWS
Senior Verification Engineer
Arm —Cambridge
- £73,500 - £99,500 a year
- Hybrid work
- Computer Science
- Master's degree
- Bachelor's degree
7d
Senior Software Engineer
Clear-Com —Cambridge
- Hybrid work
- C++
- Bachelor's degree
- Travel
Principal/Senior Principal Engineer – Arm ARM
Arm —Cambridge
- £168,300 - £227,700 a year
- Hybrid work
- Computer Science
- Master's degree
- Bachelor's degree
- Relocation assistance
Senior Software Engineer
Pharos Architectural Controls —Cambridge
- Full-time
- Hybrid work
- English
- C++
- Maths
Senior Manager- Manageability Software Team
HP —Cambridge
- Full-time
- Hybrid work
- Team management
- Software development
Senior Engineer - FuSa Toolchain
Arm —Cambridge
- £73,500 - £99,500 a year
- Hybrid work
- English
- C++
Senior Design Engineer
Arm —Cambridge
- £73,500 - £99,500 a year
- Hybrid work
- Scripting
- Python
3d
Senior Software Engineer - Networking
NVIDIA —Cambridge
- Full-time
- Computer Science
- Engineering
- C++
Technical Director II-Location Based Entertainment
Tait —Haverhill
- Full-time
- CAD
- Communication skills
- Annual leave
- Employee assistance programme
14h
Senior Embedded & Platform Software Engineer, Workforce Development
Arm —Cambridge
- £73,500 - £99,500 a year
- Hybrid work
- Computer Science
- Linux
14d
Senior Support Engineer
Bango —Cambridge
- SQL
- Scripting
- APIs
- Employee assistance programme
- Employee discount
Senior Cyber Security Engineer, Qualcomm - Cambridge, UK
Qualcomm —Cambridge
- Azure
- Computer Science
- Engineering

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senior engineer jobs near isleham, cam

Customer Service Lead

iM Med Ltd
Cambridge

Quick apply

Job details

Permanent | Full-time
£24,420.00 - £48,640.16 a year
8 days ago

Benefits

Company pension
Private medical insurance
On-site parking

Qualifications

Customer service
Complaint handling
B2B
Decontamination
Leadership
Sterile services
Communication skills

Full job description

About us

iM Med is a UK medical decontamination business supplying capital equipment, technical service, chemistry and consumables to NHS trusts across the UK. We operate as NHS distributor for SteelcoBelimed (part of the Miele Group), and we're growing fast. We're a close-knit team that takes our work, and our customers, seriously.

The role

We're looking for an experienced Customer Service Lead to be the voice of iM Med to our NHS and private customers. You'll own the proactive and reactive communication that sits between our customers and our service and technical teams. Every working day is busy: calls, complaints,

updates, escalations. And every day matters, because the equipment we look after keeps NHS surgical lists running.

What you'll be doing

Owning customer communication on all service and technical matters.
Handling complaints from first contact through to full resolution.
Keeping NHS trusts updated proactively on planned work, parts, engineer visits and case progress.
Working hand-in-glove with our field engineers, service leadership and quality team.
Recording everything cleanly in our field service system so nothing falls through the cracks.
Reporting weekly to the senior leadership team on open cases and customer feedback.

What we need from you

Proven customer service leadership experience in a technical, medical or service-led B2B business.
Genuinely strong written and verbal communication.
Complaint handling experience you can talk us through at interview.
Detail-oriented, organised, and able to keep your head when things are moving fast.
Proactive by nature: you spot issues before customers raise them.
A natural at building rapport, even with people you've never met in person.

Helpful but not essential

NHS, medical devices, decontamination or sterile services background.
ISO 13485 or QMS exposure.
FieldMotion or similar field service platform experience.

What we offer

A busy, fast-moving, highly collaborative environment with a senior team that genuinely backs its people. This is a role with visibility, ownership, and a real chance to shape how iM Med looks after its NHS customers. The right person will find it demanding, rewarding and enjoyable in equal measure.

How to apply

Please apply through Indeed with your CV and a short covering note explaining why this role interests you.

Pay: £24,420.00-£48,640.16 per year

Benefits:

Company pension
On-site parking
Private medical insurance

Work Location: Hybrid remote in Cambridge CB25 9QP

Quick apply

Refine Your Search

senior engineer jobs in isleham, cam

Customer Service Lead

Training Manager

Senior Front-End Software Engineer

Senior Project Engineer

Senior Software Development Engineer

Senior Full-Stack Software Engineer (C#/.NET, React)

Senior Software Engineer

Senior DevOps engineer

Senior Verification Engineer

Senior Software Engineer

Principal/Senior Principal Engineer – Arm ARM

Senior Software Engineer

Senior Manager- Manageability Software Team

Senior Engineer - FuSa Toolchain

Senior Design Engineer

Senior Software Engineer - Networking

Technical Director II-Location Based Entertainment

Senior Embedded & Platform Software Engineer, Workforce Development

Senior Support Engineer

Senior Cyber Security Engineer, Qualcomm - Cambridge, UK

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