client advisor Work, Jobs in islington (with Salaries)

PRADA Senior Client Advisor MRTW, Selfridges
Prada —London
- Customer service
- English
- Communication skills
12d
Customer Service Advisor
Health Primary LTD —London
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Negotiation
Quick apply
11h
Client Success Partner
Commusoft —London
- £37,000 - £42,000 a year
- Full-time
- Hybrid work
- AI
- Communication skills
PRADA Client Advisor Shoes, Selfridges
Prada —London
- Customer service
- English
- Communication skills
6d
BOTTEGA VENETA - Client Advisor - Harrods
Bottega Veneta —London
- Full-time
- Leadership
Beauty Advisor
ghd hair —London
- Part-time
- Sales
- Business development
- Negotiation
- Employee discount
Quick apply
Sales Advisor
Gateway Solutions —London
- £500 - £700 a week
- Full-time
- Bilingual
- Sales
- Customer service
- Flexitime
- Employee stock ownership plan
Quick apply
Customer Service Advisor
Arena Group —London
- Overtime
- Customer service
- Organisational skills
- IT
Customer Service Advisor
BRIGHT UK IT SOLUTIONS LTD —London
- £14 - £16 an hour
- Weekend availability
- Microsoft Word
- Hospitality
- Microsoft Outlook
- Free parking
- Gym membership
Quick apply
17h
Full-Time Client Advisor F/M - Lighthouse London Soho
Moncler —London
- Full-time
- Sales
- English
- Communication skills
Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
PRADA Client Advisor MRTW, Bond Street
Prada —London
- Customer service
- English
- Communication skills
MIU MIU Client Advisor Shoes, Harrods
Prada —London
- Customer service
- English
- Communication skills
6d
Sales Advisor
Polène Paris —London
- From £28,000 a year
- Weekend availability
- Bilingual
- Merchandising
- English
Quick apply
12d
Senior Client Advisor
Giorgio Armani —London
- Full-time
- Sales
- Customer service
- Cash handling
- Employee discount
Quick apply
Customer Service Advisor
SwiftSwitch —London
- Up to £25,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Gym membership
Quick apply
Marketing Assistant
BRIGHT UK IT SOLUTIONS LTD —London
- £14 - £16 an hour
- Weekend availability
- Microsoft Word
- Hospitality
- Microsoft Outlook
- Free parking
- Gym membership
Quick apply
17h
Client Advisor - Selfridges
Dolce & Gabbana —London
- English
- Communication skills
Sales Advisor
Photo Magic Studio —North London
- £12.71 - £16.00 an hour
- Remote
- Sales
- Customer service
- Communication skills
Quick apply
1d
Immigration Advisor
Kam & Co Legal Consultancy Ltd —London
- Call to connect
- In-person
- Referral programme
Quick apply
12h

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PRADA Senior Client Advisor MRTW, Selfridges

Prada -
London

Apply Now

Job details

12 days ago

Qualifications

Customer service
English
Communication skills

Full job description

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church’s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. Our Iconic Brands include PRADA, Miu Miu, Church’s, Car Shoe and Pasticceria Marchesi and we are currently operating in more than 45 Countries, embracing employees of more than 100 nationalities.

JOB PURPOSE

As Prada Client Advisor, You guarantee an extraordinary and memorable luxury customer experience, placing the Client above all, discovering their needs and expectations, fostering meaningful relationships, serving as a Brand Ambassador.

You convey and promote the Brand philosophy and Values to the final Clients guiding them into the world of Prada.

You hold yourself accountable to achieve your individual and team sales target, acting as proactive player in ensuring the best service and responding to the customer needs for both in store and on ecommerce channel.

RESPONSIBILITIES

Place the Customer at the center, creating a welcoming environment and striving to meet their every need and request, providing them with an excellence service in accordance to the “client journey ceremony”;
Be driven to exceed individual sales targets and maximize own sales performances contributing to the success of the entire store;
Be driven to exceed KPI goals, ensuring the highest quality of sales and customer service;
Demonstrate an excellence knowledge of the products as well as Prada history, culture and DNA;
Capture Customer data into the Company CRM to connect to the client, maintain and developing the relationships to offer a personalized approach and develop future opportunities;
Embrace and promote the Omni Channel mindset;
Build and maintain an ample knowledge of the world of luxury fashion by being constantly informed on fashion trends and competitors, with the purpose to be able to discuss them with the customers and to give advises;
Take ownership of resolving Client complaints liaising with the line manager and Client Service team, when necessary;
Operate with the highest level of care and respect for the Products;
Utilize Company digital tools actively to offer a complete and integrated luxury experience;
Host and conduct customer appointments either in presence or leveraging technology to do virtual meeting;
Work in synergy with the Back of House, participating to the daily operations of the store and maintaining an organized stock room;
Act in compliance to Company procedures on operational guidelines and stock procedures, as well as security, cash activity, inventory, logistics and all main reporting activities requested by head office, ensuring that Company policies and procedures are proactively executed;
Work as a team player and partner with fellow colleagues, foster open and constructive communication, to ensure a consistent exceptional experience and contribute to a positive working environment, embracing Diversity and inclusion values.

KNOWLEDGE AND SKILLS

Similar experience within a luxury or premium brand

Understanding of luxury customer service

Experience in building a long-lasting relationship with clients

Being able to work in a team as well as alone

Excellent communication and interpersonal skills

Fluency in English

Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.

Apply Now

Refine Your Search

client advisor jobs in islington

PRADA Senior Client Advisor MRTW, Selfridges

Customer Service Advisor

Client Success Partner

PRADA Client Advisor Shoes, Selfridges

BOTTEGA VENETA - Client Advisor - Harrods

Beauty Advisor

Sales Advisor

Customer Service Advisor

Customer Service Advisor

Full-Time Client Advisor F/M - Lighthouse London Soho

Client Engagement Manager

PRADA Client Advisor MRTW, Bond Street

MIU MIU Client Advisor Shoes, Harrods

Sales Advisor

Senior Client Advisor

Customer Service Advisor

Marketing Assistant

Client Advisor - Selfridges

Sales Advisor

Immigration Advisor

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