Host/hostess Work, Jobs in Iver, Bkm (with Salaries)

Customer Service Host - T2
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
13d
Weekend Lounge Host
Elior UK —Hounslow
- £10,941 a year
- Part-time
- Hospitality
- Customer service
- Communication skills
Quick apply
6d
Casual Lounge Host
Elior UK —Hounslow
- £13.15 an hour
- Hospitality
- Customer service
- Communication skills
Quick apply
2h
Lounge Host
Elior UK —Hounslow
- £13.15 an hour
- Part-time
- Hospitality
- Customer service
- Communication skills
Quick apply
Customer Service Host - T3
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
13d
Customer Service Host
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
13d
Lounge Host - British Airways Lounges, First Class
BaxterStorey UK —London
- £14.62 an hour
- 8 hour shift
- Hospitality
- Customer service
- Hotel
- Free parking
- Employee assistance programme
Quick apply
Livestream Host / Content Creator (Remote | Full-Time, Part-Time & Flexible Hours)
Luminous Agency —London
- £500 - £900 a week
- Part-time
- Hybrid work
- Social media management
- No experience needed
- Bachelor's degree
- Flexitime
- Flexible schedule
Quick apply
Bar and Restaurant Staff
Pinewood Hotel —Slough
- £12.71 an hour
- Part-time
- Serving
- Hospitality
- Bar
- Employee discount
Quick apply
Host (Full & Part Time) OTE 19 Pounds
London Bridge Rooftop —London
- £13 - £19 an hour
- Full-time
- Serving
- Organisational skills
- Communication skills
Quick apply
Lounge Host - CCR Lounge
BaxterStorey UK —London
- £14.91 an hour
- 8 hour shift
- Hospitality
- Customer service
- Hotel
- Free parking
- Employee assistance programme
Quick apply
Front Office Host/ess - Flexible Hours
Hyatt Place London Heathrow Airport —London
- Hotel
- Hotel experience
- Employee assistance programme
- Employee discount
Head Host / Reservations & Guest Experience Lead
Nancy's Cocktail Bar —London
- £15 an hour
- Full-time
- Hospitality
- Bar
- Sales
Quick apply
Host/Hostess
Sam's Waterside —London
- £15 - £16 an hour
- Part-time
- Bar
- Employee discount
Quick apply
Host - working with children
Daisy Green Collection —London
- £16 an hour
- Part-time
- Childcare
- Café
- Teaching
Quick apply
13d
Retail Host - Heathrow T2 - 40 Hrs
Fortnum & Mason —Hounslow
- Overtime
- Communication skills
Host/Hostess – Parent Host (Customer Service) – Saturday Mornings
We Make Footballers —Woking
- £12.50 - £15.00 an hour
- Part-time
- Hospitality
- Management
- Sales
- Free parking
- Employee discount
Quick apply
VIP EXPERIENCE HOST
Merlin Entertainments —London
- Weekend availability
- Hospitality
- Bar
- Customer service
- Employee discount
13d
Freelance TikTok Live Host & Content Creator Wanted - Permanent Position
Amour Haus London X Sweet One UK —London
- From £12.71 an hour
- Part-time
- Hybrid work
- Sales
- Social media management
- English
- Store discount
- Flexitime
Quick apply
9d
Tiktok live host
AM Media & Web —Slough Trading Estate
- £13 - £15 an hour
- Part-time
- Social media management
- IT
- In-person
Quick apply
7d

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Customer Service Host - T2

ABM -
London Heathrow Airport

Apply Now

Job details

Full-time
£15.44 an hour
13 days ago

Full job description

Description

LOCATION: Heathrow Airport

SHIFT PATTERN: 4 on 2 off, 40 hours per week

PAY RATE: £15.44 per hour

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at [email protected]. We're here to help!

Overview of the Role

As a Customer Service Host at Heathrow Airport, you are the welcoming face and central facilitator for passengers requiring special assistance. Operating from the host desk either landside or airside, your core mission is to deliver excellent customer service from the moment a passenger arrives. You play a crucial role in ensuring every customer receives a positive, safe and enhancing experience by carefully assessing their requirements and setting the stage for a seamless journey.

Working collaboratively with the management team, your primary focus is on actively managing and facilitating the daily operational flow. Rather than directly managing people, you will monitor the environment to ensure that the highest standards of service are maintained and that operational, quality and safety guidelines are consistently followed by the Customer Service Agents. Ultimately, you act as a key brand ambassador, embodying ABM’s core values to ensure every passenger feels valued and supported.

Main Duties & Responsibilities

Deliver First-Class Customer Experiences: Act as the primary ambassador at the host desk (landside or airside), greeting every passenger warmly, assessing their needs and ensuring they receive excellent service from the moment they arrive.

Manage & Facilitate the Passenger Experience: Proactively ensure all passengers are booked into the tracking system and expedite smooth transfers throughout the terminals to support on-time departures and flight connections throughout the terminals. During delays or disruptions, you will act as the key communication link, liaising directly with handling agents to keep passengers fully informed.

Ensure Standards & Escalate Quickly: Facilitate a seamless operation by monitoring the environment and ensuring Customer Service Agents (CSAs) are properly equipped, follow correct protocols and maintain high standards. You will stay vigilant by identifying potential SLA failures and escalating issues immediately to the Service Delivery Manager or Allocators to ensure agents are deployed quickly and effectively.

Apply Now

Refine Your Search

host/hostess jobs in iver, bkm

Customer Service Host - T2

Weekend Lounge Host

Casual Lounge Host

Lounge Host

Customer Service Host - T3

Customer Service Host

Lounge Host - British Airways Lounges, First Class

Livestream Host / Content Creator (Remote | Full-Time, Part-Time & Flexible Hours)

Bar and Restaurant Staff

Host (Full & Part Time) OTE 19 Pounds

Lounge Host - CCR Lounge

Front Office Host/ess - Flexible Hours

Head Host / Reservations & Guest Experience Lead

Host/Hostess

Host - working with children

Retail Host - Heathrow T2 - 40 Hrs

Host/Hostess – Parent Host (Customer Service) – Saturday Mornings

VIP EXPERIENCE HOST

Freelance TikTok Live Host & Content Creator Wanted - Permanent Position

Tiktok live host

I want to receive the latest job alerts for host/hostess in iver, bkm

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