It security analyst Work, Jobs in Jacksdale, Ntt (with Salaries)

Desktop Support Analyst - Derby
Brightwell —Derby
- Azure
- Customer service
- Windows
- Free parking
- Employee assistance programme
2h
Desktop Support Analyst
Brightwell —Chesterfield
- Azure
- Customer service
- Windows
- Free parking
- Employee assistance programme
2h
1st/2nd Line IT Support Analyst
HealthNet Homecare —Swadlincote
- £28,000 a year
- Full-time
- Azure
- Microsoft Office
- Analysis skills
- Employee discount
- Referral programme
8d
Information Security Vulnerability Management Analyst
JCB —Rocester
- Full-time
- Analysis skills
- IT
- Communication skills
- Gym membership
Business Analyst
HealthNet Homecare —Swadlincote
- £38,625 a year
- Full-time
- Computer literacy
- Microsoft Office
- Bachelor's degree
- Annual leave
- Employee assistance programme
4d
IT Security Analyst
Cooper Parry —Derby
- Full-time
- Azure
- English
7d
Junior Research Analyst
EW Solutions Ltd —Newark-on-Trent
- Full-time
- Microsoft Excel
- English
- SQL
- Employee assistance programme
Quick apply
6d
Business Analyst – NetSuite (Mid-Level)
Select Engineering —Nottingham
- £50,000 - £60,000 a year
- Call to connect
- ERP systems
- AWS
- Project management
Service Desk Analyst
University of Sheffield —Sheffield
- £25,249 - £28,778 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
- Annual leave
- Employee discount
13d
Brand Protection Analyst / Cyber-investigator
Potter Clarkson —Nottingham
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- SQL
Quick apply
Tech Operations Analyst
TheNottingham —Nottingham
- £30,000 - £36,000 a year
- Hybrid work
- Azure
- Scripting
- IT
WorkRight Analyst
Fragomen —Sheffield
- Full-time
- Hybrid work
- Microsoft Word
- Word processing
- Administrative experience
- Annual leave
- Employee assistance programme
Junior Service Desk Analyst
Home Office —Sheffield
- £28,820 a year
- Overtime
- Customer service
- DevOps
- Presentation skills
- Annual leave
8d
Data Engineer
Brightwell —Chesterfield
- Azure
- Computer Science
- Engineering
- Free parking
- Employee assistance programme
2h
Field Analyst - Student Placement
University of Derby —Derby
- £28,636 - £34,953 a year
- Weekend availability
- Analysis skills
- University
- Travel
- Annual leave
- Employee assistance programme
12d
Business Analyst – Risk and Control
Delta Capita —Sheffield
- Up to £400 a day
- Full-time
- Hybrid work
- English
- APIs
- Agile
Quick apply
Software Engineer (Web Portal Developer) - SC Cleared
CGI —Sheffield
- Full-time
- Software development
- Agile
- Communication skills
Quick apply
Cyber Security Officer
SBS —Sheffield
- £55,000 - £75,000 a year
- Full-time
- Hybrid work
- AWS
- Computer networking
- Linux
Quick apply
Housing Asset Data Analyst
Avalon —Swadlincote
- £18 - £20 an hour
- Temporary
- Data analysis skills
Account Analytics Lead, Analytics Services
NAB-Jones Lang LaSalle Services —Derby
- Full-time
- Remote
- Azure
- PMP
- DevOps
Quick apply

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it security analyst jobs near jacksdale, ntt

Desktop Support Analyst - Derby

Brightwell -
Derby

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Job details

2 hours ago

Benefits

Free parking
Company pension
Employee assistance programme
Life insurance

Qualifications

Desktop support
Azure
Customer service
Windows
Analysis skills
IT support
Computer networking
SharePoint
ServiceNow
IT
Communication skills

Full job description

Location: Derby

An exciting opportunity has come available for a Desktop Support Analyst to join the growing team at Brightwell. In this key role, you will be responsible for providing deskside assistance to Brightwell users, providing an onsite point of contact for 3rd parties and providing assistance with IT related issues. Additionally, the Desktop Support Analyst will maintain strong communication lines between Brightwell, the third-party vendors and the business adhering to Brightwell practices.

The role is based primarily on-site at Derby, with an expectation of 3 days in the Derby office and 2 days at the Chesterfield office, adjusting as required.

What you’ll do:

Provide onsite desktop support and remote hands-on support to the business to ensure the business is continuously able to operate efficiently and effectively.
Follow ITIL processes, focusing on Incident and Change Management, to ensure consistent and controlled service delivery.
Ensure third-party vendors and the business adhere to IT processes in line with SLAs and Brightwell policies, to maintain compliance and service quality.
Act as the second point of contact for escalated first-line service desk cases across network and desktop areas, to ensure timely resolution of complex issues.
Triage incidents and engage the correct technology group(s), coordinating where multiple teams are involved, to drive efficient and accurate issue resolution.
Support the Service Delivery Manager in testing technology changes, to ensure systems are stable and available for the next working day.
Escalate high-priority incidents and issues to the Service Delivery Manager, to ensure appropriate visibility and timely intervention.
Assist the Service Delivery Manager with audit reviews by providing evidence, to ensure technology remains auditable throughout the year.
Monitor technology security practices and proactively identify and escalate potential or actual breaches, to protect organisational systems and data.
Maintain policy and process documentation, to ensure information remains accurate, up to date, and accessible.
Provide metrics and Management Information (MI) to relevant stakeholders, to support informed decision-making and performance tracking.
Participate in on-call support when required, to ensure business continuity and issue resolution outside standard hours.
Manage IT peripherals to ensure they remain fit for purpose and fault-free, to support reliable end-user operations.
Use ServiceNow for ticketing and asset management, to ensure accurate tracking and effective management of IT peripherals, assets, and licences.
Other duties, as required.

This role would suit someone with:

Good working knowledge of Windows operating systems and Microsoft 365, including associated applications
Proven experience of troubleshooting end-user IT issues across Windows, Microsoft 365, and common business applications
Experience working in a desktop support or service desk environment (typically 3+ years or equivalent)
Ability to learn and adapt to new and changing technologies
Strong customer service and user-facing communication skills
Effective verbal and written communication skills, with the ability to engage stakeholders at all levels
Strong diagnostic and analytical skills
Experience of incident triage and working with competing priorities in a high-volume support environment
Ability to work effectively under pressure
Relevant IT support experience and/or formal IT qualifications
Understanding and confident use of technical terminology
Strong interpersonal and stakeholder management skills
Experience of working with third-party suppliers and support teams
Ability to manage workload and prioritise tasks appropriately within a dynamic environment
Professional and positive approach to work.

Desirable:

O365 admin and other Azure admin services
SharePoint administration
Networking experience e.g. patching, testing, VLAN organisation
Teams room conferencing systems
File integration software, e.g. Boomi, Go Anywhere
8x8 or other Telephony platform management
Egress platforms or similar
Experience working in the Finance sector

Why Brightwell?

As a Brightwell colleague, you will enjoy a competitive salary, hybrid work practices, professional development, career development, and a great benefits package including:

Annual performance bonus of up to 7%.
25 days holiday (increasing to 30 with service) plus bank holidays.
A pension with 15-17% employer contributions (depending on age).
8 x salary Life Insurance.
Generous family friendly policies, including up to 26 weeks full pay (maternity, adoption and paternity leave)
Free health assessments.
Health cash plan.
Professional study support.
Employee Assistance Programme and free Wellhub wellness network platform access.
Free parking.

Building an inclusive work environment:

Brightwell is committed to developing and maintaining an inclusive culture, ensuring that behaviours, working practices, and policies promote fair treatment and access to development opportunities for every colleague. We value the benefits a diverse workforce can bring and want Brightwell to be a place where all colleagues can thrive, feel that they belong, are valued, and contribute to our success. This is underpinned by Brightwell’s RISE corporate values: Responsible, Impactful, Supportive & Expert.

Apply Now

Refine Your Search

it security analyst jobs in jacksdale, ntt

Desktop Support Analyst - Derby

Desktop Support Analyst

1st/2nd Line IT Support Analyst

Information Security Vulnerability Management Analyst

Business Analyst

IT Security Analyst

Junior Research Analyst

Business Analyst – NetSuite (Mid-Level)

Service Desk Analyst

Brand Protection Analyst / Cyber-investigator

Tech Operations Analyst

WorkRight Analyst

Junior Service Desk Analyst

Data Engineer

Field Analyst - Student Placement

Business Analyst – Risk and Control

Software Engineer (Web Portal Developer) - SC Cleared

Cyber Security Officer

Housing Asset Data Analyst

Account Analytics Lead, Analytics Services

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