Hotel Administrator
Radisson Hotel Group is one of the world’s largest hotel groups, with ten distinctive hotel brands and more than 1,160 hotels in operation and under development across 95+ countries. Our brand promise, Every Moment Matters, is brought to life through our signature Yes I Can! service ethos.
People are at the heart of our success. Our team members are true Moment Makers, and together we create a culture, environment, and opportunities that empower you to be your best – every day, everywhere, every time. Together, we make Every Moment Matter.
We are now looking for a Hotel Administrator to join our team.
What We Offer Our People & Operations Coordinator
We aim to be as good a place to work as we are to stay. That’s why we offer a competitive compensation and benefits package, including:
- Discounted rates for you, your friends and family at Radisson Hotels
- Learning and development from day one via Radisson Academy
- Access to 20,000+ online learning resources
- Career progression opportunities
- Complimentary meal on duty and uniform
- 28 days’ holiday for full-time team members
- Discounted access to leisure, pool and gym facilities (where applicable)
- Onsite support from trained Mental Health First Aiders
The People & Operations Coordinator Role
Reporting to the General Manager, the Hotel Administrator plays a key role in supporting hotel leadership and departments, helping to ensure smooth operations and a positive employee experience.
This is a varied, people-focused role where no two days are the same, combining administration, coordination, and engagement activity across the hotel.
Your key responsibilities will include:
Training Planning & Compliance
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Coordinating and maintaining the hotel’s training calendar
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Tracking mandatory training and certifications to ensure compliance
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Maintaining accurate training records and documentation
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Liaising with Heads of Department and external providers to organise training
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Supporting management with training and compliance reporting
People Engagement & Onboarding
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Supporting employee engagement initiatives, events, and internal activities
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Coordinating onboarding and induction activities for new starters
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Assisting with internal communications linked to training, engagement, and company initiatives
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Supporting initiatives that promote a positive workplace culture
Staff Accommodation Coordination
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Coordinating staff accommodation allocations and records
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Acting as the main point of contact for accommodation-related queries
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Ensuring accommodation standards, rules, and compliance are upheld
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Liaising with departments to resolve maintenance or availability issues
Administrative Support
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Providing administrative support to Heads of Department as required
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Coordinating inter-departmental communication and documentation
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Supporting general hotel administration and ad hoc requests
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Handling sensitive information with discretion and confidentiality
As a Hotel Administrator, you will be part of a team that believes anything is possible, works collaboratively, and genuinely enjoys what they do.
What We’re Looking For
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Strong organisational and time management skills
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Excellent written and verbal communication skills
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High attention to detail and ability to manage confidential information
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Ability to prioritise and work independently in a fast-paced environment
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Confident using standard office systems and hotel platforms
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A positive, flexible Yes I Can! attitude
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Experience in an administrative or hotel environment is beneficial, but not essential
Become part of the world of Moment Makers.
We look forward to getting to know you.
