Technical support engineer Work, Jobs in Jesmond, Twr (with Salaries)

Sage Support Engineer
Zynk —Newcastle upon Tyne
- £25,000 - £30,000 a year
- Full-time
- Software troubleshooting
- SQL
- APIs
Quick apply
Service Desk Engineer
Waterstons —Durham
- £28,000 - £32,000 a year
- Weekend availability
- Hybrid work
- Azure
- AWS
- IT
- Employee assistance programme
- Sick pay

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Service Desk Engineer
Waterstons —Durham
Keep customers clearly and proactively informed throughout the lifecycle of their tickets. EV car scheme (salary sacrifice).
£28,000 - £32,000 a year
Service Desk Consultant - 2nd Line (Infrastructure)
Technology Services Group —Newcastle upon Tyne
A full UK driving license is required. Flexible working opportunities including home working and hybrid options. Company sick pay and income protection cover.
£40,000 a year

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Sage Support Engineer

Zynk -
Newcastle upon Tyne

Quick apply

Job details

Full-time
£25,000 - £30,000 a year

Qualifications

Sage
Software troubleshooting
XML
C#
Business processes
Technical support
SQL
REST
APIs
Communication skills

Full job description

Sage Support Engineer.

Office based in Newcastle Upon Tyne.

Location: Newcastle.

Salary: £25,000 - £30,000 DOE.

Type: Full-Time.

Are you passionate about technology, problem-solving, and helping customers succeed? Join Zynk, a leading provider of Data integration solutions, as a Technical Support Engineer and become part of a dynamic team where your expertise will make a real impact!

About the Role:

As a Sage Support Engineer, you'll play a pivotal role in ensuring our customers get the most from Zynk’s solutions. You'll handle a variety of technical challenges, assist with integration setups, and deliver exceptional support to our clients worldwide.

Key Responsibilities:

Provide first-class technical support to our customers via email, phone, and remote sessions.
Troubleshoot, diagnose, and resolve software and system-related issues.
Assist with the deployment, configuration, and integration of Zynk products.
Collaborate with the development and product teams to resolve advanced issues.
Document technical processes, FAQs, and customer resolutions.
Contribute to the continuous improvement of support tools and processes.

What We’re Looking For:

Technical Expertise: Strong understanding of software systems and troubleshooting business processes. Experience with XML, SQL, C#, and REST APIs is a plus.
Customer-Focused: Exceptional communication and interpersonal skills, with a knack for explaining technical concepts to non-technical users.
Problem-Solving Skills: Logical thinker with the ability to resolve complex technical challenges efficiently.
Experience: Prior experience in a technical support or engineering role is highly desirable.

Why Join Zynk?

Be part of a growing company with a commitment to innovation and excellence.
Opportunities for professional development and career growth.
Supportive and collaborative team culture.
Competitive salary and benefits package.

How to Apply:

Ready to take the next step in your career? Join Zynk and help us deliver technical excellence to businesses worldwide!

We value diversity and welcome applications from all qualified candidates.

About Zynk:

At Zynk, we’re on a mission to simplify data integration for businesses across the ecommerce, CRM, and accounting ecosystems. Our platform helps automate complex workflows and eliminate repetitive tasks, giving our customers the freedom to focus on what they do best. We’re a team of thinkers, builders, and problem-solvers working together to make seamless automation accessible for growing businesses. Whether we’re designing intuitive tools or delivering exceptional support, we believe in doing things with purpose, precision, and integrity. If you’re passionate about building technology that has real-world impact, you’ll feel right at home here.

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