Ward clerk Work, Jobs in Keighley, Wyk (with Salaries)

Ward Clerk (Band 2)
Airedale NHS Foundation Trust —Keighley
- £25,272 a year
- Part-time
- Customer service
- Computer literacy
- Administrative experience
4d

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Ward Clerk (Band 2)

Airedale NHS Foundation Trust -
Keighley

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Job details

Part-time
£25,272 a year
4 days ago

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Customer service
Computer literacy
Administrative support experience
Patient service
Administrative experience
Data entry
Clerical experience
Managing patient records
Communication skills

Full job description

Ward Clerk Positions

22.5 Hours per week - Mon, Wed, Thurs ( 8-4pm)

10 hours per week - Wed & Fri ( 8-1pm)

An opportunity has arisen for motivated, enthusiastic and flexible individuals to join our team working as a Ward Clerk covering a variety of wards. The hours of work are as stated above .

You will mainly play a key role in the day to day running of busy wards and units and ensuring that the administration of the patients is completed in a timely manner. You will be expected to carry out a wide range of clerical and administrative duties. Previous administration experience essential, as is computer literacy and customer service skills.

You must be able to work with discretion and maintain confidentiality at all times. You will be well organised and able to use your own initiative in a demanding environment, have the ability to work under pressure and be flexible. You should possess excellent communication and interpersonal skills, and have an good understanding of Patient Administration systems but not essential as training will be given.

Assist in the welcome and reception of patients and visitors into the clinical area, maintaining a courteous and professional manner at all times.

Handle telephone calls and face to face enquiries from relatives, hospital staff and members of the Public in a constructive and sympathetic manner referring to the appropriate person where necessary.

Use computer skills and other clerical activity to perform the correct procedure for admission, discharge, transfer and death of patients and make arrangements for follow up appointments in the manner laid down by the Trust.

To be responsible for any information entered onto the computer whilst carrying out the duties required by the Trust, and maintaining confidentiality.

Report any errors, duplications or omissions in patient information to the appropriate department and carry out the correct procedure to rectify the problem as per Trust policy.

Ensure that patients’ medical records are available on the ward, obtaining these where necessary from other departments according to Trust policy. Ensuring notes are traced to the correct location.

Ensure patient confidentiality/privacy is maintained at all times in accordance with Trust policy.

We are always looking for enterprising and innovative approaches to the way we provide our services. We are a national centre for telemedicine and introduced telehealth to the UK offender healthcare sector and also provide the service to patients in their care homes. Community matters to us and we are supported by 400 dedicated volunteers and have strong links with Bradford University, Craven College and Leeds City College to ensure we inspire the workforce of the future.

We want to attract staff who embrace our Right Care behaviours of compassion, a commitment to quality of care and working together for patients we want to make these part of our DNA

For further information and full details of the job role please see the attached job description and person specification.

This position is not currently eligible for a certificate of sponsorship in line with Home Office guidance as it does not appear on the skilled worker visa occupation list.

If you currently hold a different type of visa allowing you to work in the UK we would welcome an application from you. If your visa expires or there is a change in status during your employment, the Trust will be required to review your employment which may result in the termination of your employment to comply with the relevant immigration legislation.

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Ward Clerk (Band 2)

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