Revenue assurance lead Work, Jobs in Keighley (with Salaries)

Revenue Protection Officer
United Gas and Power —Guiseley
- Monday to Friday
- Hybrid work
- Microsoft Office
- Analysis skills
- IT
- Annual leave
Quick apply
Revenue Assurance Lead
World Kinect Corporation —Elland
- Full-time
- Microsoft Excel
- Analysis skills
- Communication skills
Revenue Operations Manager
SmartSearch —Ilkley
- Full-time
- Hybrid work
- Management
- Sales
- Salesforce
- Employee assistance programme
Quick apply
13d
IT Senior Project Manager
Yorkshire Water —Bradford
- Up to £75,000 a year
- Full-time
- Hybrid work
- Project management
- Continuous improvement
- Leadership
- Annual leave
- Flexible schedule
Part Code PMO
Bakkavor —Leeds
- PMP
- Project management
- Travel
- Employee discount
- Life insurance
Finance and Commercial Manager
Spire Healthcare —Elland
- Full-time
- Hospital
- Leadership
- Free parking
- Annual leave
Commercial Finance Business Partner
ZIGUP —Huddersfield
- £52,000 - £57,000 a year
- Hybrid work
- Annual leave
- Employee discount
Quick apply
13d
Training Manager
Bakkavor —Leeds
- Organisational skills
- Employee discount
- Life insurance
Lead Procurement Category Manager
ASDA —Leeds
- Full-time
- Contracts
- In-person
- Store discount
- Annual leave
General Manager
Starboard Hotels —Leeds
- Up to £62,500 a year
- Hotel
- Café
- Employee discount
Projects & Utilities Manager
NewPrinces Group —Bradford
- Engineering
- Analysis skills
- Contracts
- Annual leave
- Work from home
Regional Manager
TVS Supply Chain Solutions —Leeds
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
- Health & wellbeing programme
- Work from home
Quick apply
2d
Contracts & Grants Officer
Hopwood Hall —Manchester
- £35,984 a year
- Full-time
- Microsoft Word
- Microsoft Office
- University
- Free parking
- Employee discount
Quick apply
Cluster Operations Manager
Unite Students —Leeds
- Hospitality
- Leadership
- Annual leave
- Employee assistance programme
4d
Business Unit Director - Projects and Commercial
Aqua Consultants —Leeds
- Full-time
- Management
- PMP
- Business development
- Annual leave
- Employee assistance programme
Quick apply
12d
Account Director
BCN Group —Leeds
- Full-time
- Hybrid work
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
Education Recruitment Team Manager
Operam Education Group —Brighouse
- From £37,000 a year
- Full-time
- Mentoring
- Leadership
- Annual leave
- Sick pay
Quick apply
Associate Risk Manager / Project Director
AECOM —Leeds
- Full-time
- Hybrid work
- Project management
- Bachelor's degree
- Team management
9d
Procurement Lawyer - Legal Director or Partner
Womble Bond Dickinson (UK) LLP —Leeds
- Hybrid work
- IT
Regional Account Manager
SunbeltRentals —Wakefield
- Sales
- Negotiation
- Annual leave
Quick apply
13d

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Revenue Protection Officer

United Gas and Power
Guiseley

Quick apply

Job details

Permanent

Benefits

Cycle to work scheme
Annual leave
Company events

Qualifications

Microsoft Office
Analysis skills
IT
Communication skills

Full job description

Overview

As one of the fastest-growing and highest-rated commercial energy suppliers in the UK, we are seeking an experienced Revenue Protection Officer to join our team at our Guiseley, Leeds office.

This role is suited to someone who can take ownership of the end to end complex gas and electricity revenue protection cases, applying strong analytical skills and sound judgement to identify energy theft, progress investigations, and deliver compliant results.

At UGP we aim to attract people from diverse backgrounds to build on our inclusive culture. We welcome applications from everyone regardless of age, race, gender, religion or beliefs, disability, gender identity or sexual orientation.

Responsibilities

Lead identification and prioritisation of revenue protection risks using exception reports, smart meter data, consumption trends, meter reads, and account activity.
Complete desktop investigations and evidence collation (e.g., deep dives, read validation, change of tenancy review, meter technical detail analysis).
Partner with metering agents, data collectors, DNO’s, gas transporters, and field revenue protection teams to commission site activity, review outcomes, and agree next steps.
Calculate estimated consumption, back-bills, and billing adjustments in line with internal policy and regulatory/industry requirements; provide peer review and coaching to improve accuracy.
Raise and oversee requests for meter exchanges, safety checks, reads, and investigations via internal workflows and third-party portals; proactively manage third-party responses to meet SLAs.
Handle sensitive customer contact (phone/email/letter) for escalated or disputed cases, explaining outcomes clearly and agreeing resolution and repayment/settlement options.
Identify and support customers in vulnerable circumstances, ensuring appropriate referrals and reasonable adjustments are applied.
Work closely with Billing, Collections, Customer Service, Complaints, and Legal/Fraud functions to resolve complex cases and prevent repeat loss.
Support quality assurance through case audits/checks, identifying root causes of leakage/rework and recommending control/process improvements.
Support onboarding and coaching of colleagues, sharing best practice and contributing to a consistent approach to decision-making.

The Individual

Experience in revenue protection, revenue assurance, billing, collections, fraud prevention, investigations, or regulated utilities operations.
Strong analytical capability, including interpretation of consumption patterns and (where applicable) smart meter/interval data to identify anomalies and evidence leakage.
Proven ability to own complex cases end to end, applying judgement to evidence and documenting decision rationale to an auditable standard.
Excellent attention to detail with demonstrable accuracy in calculations, case notes, and record keeping.
Confident written and verbal communication skills, including ability to explain outcomes clearly and handle escalated customer interactions.
Ability to priorities’ a varied caseload and deliver against SLAs and quality measures with minimal supervision.
Strong integrity and understanding of confidentiality, data protection, and appropriate escalation for suspected fraud/safety concerns.
Competent IT skills, including MS Office (particularly Excel) and comfort using billing/CRM/case management systems.
Advanced DBS check is required for this role

Join The Team

Competitive salary, based on experience.
Regular company social events.
25 days annual leave, plus bank holidays, with the option to purchase up to 5 additional days per year.
Collaborative working environment.
Career progression opportunities.
Opportunity to grow within an expanding business.
Monday to Friday, 9:00am to 5:00pm, with some hybrid working considered.
Health and well-being cashback scheme.
Cycle to Work scheme.

Company Overview

United Gas & Power (UGP), is a business energy supplier based in Yorkshire that truly puts customer service at the heart of its organisation. We supply businesses across the UK and handle the entire end-to-end switching process to make your switch as hassle free as possible.

Quick apply

Refine Your Search

revenue assurance lead jobs in keighley

Revenue Protection Officer

Revenue Assurance Lead

Revenue Operations Manager

IT Senior Project Manager

Part Code PMO

Finance and Commercial Manager

Commercial Finance Business Partner

Training Manager

Lead Procurement Category Manager

General Manager

Projects & Utilities Manager

Regional Manager

Contracts & Grants Officer

Cluster Operations Manager

Business Unit Director - Projects and Commercial

Account Director

Education Recruitment Team Manager

Associate Risk Manager / Project Director

Procurement Lawyer - Legal Director or Partner

Regional Account Manager

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