Farnell
Farnell, an Avnet company, is a global high-service distributor of technology products, services and solutions for electronic system design, maintenance and repair.
Sales Counter Assistant- Part Time
Are you someone who loves helping people, thrives in a hands‑on environment, and enjoys solving problems on the spot? At CPC Preston, our trade and sales counters are a buzzing hub where no two days are the same — from supporting engineers and DIY enthusiasts to getting vital products into customers’ hands fast. If you’re looking for a role where you can make a real impact, grow your skills, and be part of a friendly, down‑to‑earth team, this could be the perfect next step for you.
Why This Company?
Founded in 1967, CPC has earned its place as one of the UK's leading distributors of electrical, electronics and related products.
Working closely with businesses, tradespeople, installers, consumers and Makers and Educators, the CPC team is constantly striving to deliver only the best when it comes to product quality, value and customer service.
Recognised as an industry leader in electrical installation products, tools, components and professional audio-visual equipment, CPC is part of AVNET Inc, the Fortune 500 global technology distribution powerhouse.
Offering a stable and friendly environment with a fantastic culture and ‘family-feel,’ if you’re looking for long-term position that can make a tangible difference to business performance and customer experience, then please apply.
Office located in Preston – The role is a full on site based role. Working 19 hours per week, Thursday & Friday 10am-6pm, Saturday 8am-12pm.
What’s in it for you:
Along with offering a competitive salary package, we also offer:
A supportive team environment where everyone really is working toward the same goal.
A strong open-door policy within management
An environment where you will be given the tools and opportunities to further your career
Comprehensive Training plan
Pension scheme (enhanced pension matched up to 8%)
Health Care Scheme (Simply Health)
25 days holiday plus bank holidays with option to buy additional holiday
FREE Onsite Parking
Cycle to work Scheme
Reward schemes
Job Summary
As a Sales Counter Assistant, you’ll be the face of CPC — supporting customers with product queries, processing orders, resolving issues, and ensuring everyone who visits our trade counter receives exceptional service. If you enjoy helping people, staying organised, and working in a fast‑paced environment, this is a great opportunity to build your skills within a supportive team.
What will you be doing?
In this role, you will:
Respond to customer enquiries — in person, by phone, and via email
Process orders, returns, invoicing, and stock queries
Expedite urgent orders and keep customers updated on progress
Support the sales team with quotes, reporting, and backlog management
Resolve customer claims and complaints fairly and professionally
Maintain accurate electronic and paper records
Identify opportunities to improve processes and customer experience
Perform other duties that support the smooth running of the sales counter
About you
We’re looking for someone who:
Has strong communication and customer‑service skills
Can multitask and work confidently in a fast-paced environment
Has basic computer, email, and phone skills
Enjoys problem‑solving and takes pride in getting things right
Works well as part of a small, supportive team
Has some customer-facing experience (helpful but not essential)
Holds a high school diploma or equivalent
If you are interested in this position, then please Apply Now!
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.
Avnet is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you are interested in applying for employment with Avnet and need special assistance or an accommodation to apply for a posted position contact our Human Resources Service Center in your region: Americas applicants – [email protected], Asia applicants - [email protected], EMEA applicants - [email protected].
Job Applicant EMEA Imprints
