We are looking for a part-time receptionist / podiatry assistant to join our team for a minimum of 20 hours per week.
We currently have a team of eight podiatrists, a foot health practitioner, four receptionists / podiatry assistants and an auxiliary, across two clinics. This role will be based across our two clinical sites.
We are independent clinic, providing a range of foot health and foot care treatment to paying patients. We treat patients of all ages from babies to the elderly, with a range of needs and abilities.
Our current rate of pay for this role is the national living wage at £13 per hour.
We provide our team a government-based pension and 28 days holiday entitlement pro rata.
Job Description
- The patient journey; Greeting patients on arrival, finalising appointments, and payments
- Answering the telephone and making appointments
- Accurately collecting new patient information and updating current information
- Taking patient to relevant surgery and assisting with shoes and socks if required
- Creating invoices, taking payment from patients and booking return appointments
- Typing Practice correspondence
- Carrying out other general administrative tasks such as photocopying, printing and filing
- Ensuring surgeries, waiting area, toilets and staff areas are clean, tidy, and ready for use
- Ensuring surgeries are well stocked with instruments and equipment required by podiatrists
- Ensuring merchandise displays are clean, fully stocked and priced
- Sterilising instruments
- Cutting materials and dressings
- Assisting the Podiatrists with any other tasks required
- Running errands for the Practice such as to the trips to the post office
- Maintaining patient confidentiality at all times
- Adhering to the Practice’s Code of Conduct
Skills required
- Excellent verbal and written communication skills
- Customer service oriented
- Computer literate – Microsoft Word, Excel etc.
- Ability to multi-task
- Attention to detail
- Team player
- Self-motivated
- Ability to show initiative
- Reliable and conscientious
- Professional personal presentation
Essential skills
· Customer service experience
· Healthcare experience
Job Type: Part-time
Pay: £13.00 per hour
Benefits:
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
Work Location: In person
