Customer experience coordinator Work, Jobs in Kemble, Gls (with Salaries)

Contract Coordinator
Arcus FM —Cirencester
- £26,437 a year
- Full-time
- Customer service
- English
- Microsoft Office
- Annual leave
Quick apply
Customer Experience & Operations Coordinator
Flying Changes Equestrian Tailoring —Cirencester
- £14 - £16 an hour
- Hybrid work
- CRM software
- Customer service
- AI
- Flexible schedule
2d
Engineering Administrator & Customer Support Coordinator
ILPRA SYSTEMS UK LTD. —Swindon
- £25,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
14d
Office Administrator/PA
Motofix Accident Repair Centres —Cirencester
- £19,500 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Life insurance
Quick apply
2d
Lifestyle & Wellness Co-ordinator
Bupa —Cirencester
- £13.10 - £14.10 an hour
- Part-time
- Employee discount
- Gym membership
Quick apply
13d
Care Coordinator
Helping Hands —Cirencester
- £29,400 a year
- IT
- Care plans
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
12d
Event Coordinator
Hyde House Hotel —Cheltenham
- £17 - £20 an hour
- Remote
- Bachelor's degree
- Organisational skills
- Time management
- Free parking
Quick apply
7d
Client Services Coordinator
Complete Inspection Surveyors —Witney
- £27,500 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Health & wellbeing programme
Quick apply
Office Manager / PA
Motofix Accident Repair Centres —Swindon
- Up to £38,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Life insurance
Quick apply
5d
Housing Solutions - Accommodation Coordinator
PublicaGroup —Cirencester
- £25,600 - £29,523 a year
- Hybrid work
- Travel
- IT
- Communication skills
- Annual leave
- Employee assistance programme
HR/ER Advisor
Lodge Security Ltd —Cirencester
- £30,000 - £36,000 a year
- Full-time
- Human resources
- Organisational skills
- In-person
Quick apply
6d
Project Coordinator
Mitie —Gloucester
- Full-time
- Travel
- Organisational skills
- SharePoint
Intercompany Coordinator
GS Yuasa Battery Sales UK Ltd —Swindon
- £27,000 - £29,000 a year
- Full-time
- Sales
- Customer service
- ERP systems
- Health & wellbeing programme
- Work from home
Quick apply
14d
Sales Support & Operations Coordinator
LIONTEK LTD —Melksham
- £28,500 - £32,500 a year
- Full-time
- ERP systems
- Computer skills
- In-person
- Free parking
Quick apply
Onsite Coordinator
Genmed.me Limited —Gloucester
- £26,000 a year
- Full-time
- Microsoft Excel
- Customer service
- IT
- Annual leave
- Sick pay
Quick apply
(Fixed Term) Sales Coordinator
Freemans Event Partners —Gloucester
- Weekend availability
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Employee assistance programme
- Life insurance
Quick apply
Key Account Coordinator
A&E Fire and Security Ltd —Cheltenham
- £33,000 - £35,000 a year
- Full-time
- Customer service
- Salesforce
- Maintenance
- Free parking
Quick apply
2d
Customer Support Coordinator
Taylor Wimpey —Bristol
- Customer service
- Annual leave
- Employee discount
Swimming Academy Programme Coordinator
Westonbirt Schools —Tetbury
- Up to £30,000 a year
- Full-time
- Supervising experience
- Leadership
- Communication skills
- Free parking
- Employee discount
Quick apply
7d
Logistics Coordinator
Danish Crown —Bristol
- £30,000 a year
- Monday to Friday
- Administrative experience
- Data entry

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customer experience coordinator jobs near kemble, gls

Contract Coordinator

Arcus FM -
Cirencester

Quick apply

Job details

Full-time
£26,437 a year

Benefits

Annual leave
Company pension

Qualifications

Customer service
English
Microsoft Office
Maths
Organisational skills
IT
Communication skills
Time management

Full job description

We’re looking for a Contract Coordinator to join us on a permanent basis at our Cirencester site.

In this role, you will be responsible for consistently delivering against client service expectations, building strong relationships by liaising with both internal teams and external stakeholders, and supporting the Account Manager in ensuring the successful delivery of all client contract requirements.

Key Accountabilities:

Support the Account Manager in meeting key performance indicators across client accounts.
Handle inbound calls from customers and clients relating to maintenance queries, delivering a high standard of customer service and managing escalations where required.
Respond to customer and client enquiries and new job requests via email.
Accurately record job requirements and priorities on in-house systems and client portals.
Book, schedule, and coordinate engineer and contractor appointments, ensuring client requirements and operational constraints are met with minimal disruption.
Take ownership of customer queries, aiming for first-contact resolution and keeping all stakeholders informed of any changes, delays, or updates.
Carry out Customer Support Centre administrative duties, including monitoring shared inboxes and CAFM systems.
Liaise with internal departments and external contractors to obtain job updates and estimated times of arrival.
Chase contractors for outstanding job updates as required.
Manage multiple tasks and meet deadlines in a fast-paced environment.
Work closely with the Account Manager to achieve client and business objectives.

Specific Qualifications:

Maths and English qualifications.

Knowledge and Experience:

Customer Service experience.
Excellent communication skills.
Experience of working in a fast paced environment.
Proficiency in Microsoft Office applications and IT systems.
Strong administration and organisational skills.
Time management skills.
Ability to process data quickly and accurately and to work collaboratively with team members.

When you join us, you’ll receive:

Salary: £26,437 per annum
4% bonus, subject to achievement of targets
25 days annual leave + Bank Holidays.
Group personal pension scheme of matched contributions between 5% and 6%
Life Assurance
Funded Training Sponsorship Scheme
Discounts, vouchers, and financial aid programs

Don’t miss out on this great opportunity, and apply today by clicking on the ‘apply’ button.

Quick apply

Refine Your Search

customer experience coordinator jobs in kemble, gls

Contract Coordinator

Customer Experience & Operations Coordinator

Engineering Administrator & Customer Support Coordinator

Office Administrator/PA

Lifestyle & Wellness Co-ordinator

Care Coordinator

Event Coordinator

Client Services Coordinator

Office Manager / PA

Housing Solutions - Accommodation Coordinator

HR/ER Advisor

Project Coordinator

Intercompany Coordinator

Sales Support & Operations Coordinator

Onsite Coordinator

(Fixed Term) Sales Coordinator

Key Account Coordinator

Customer Support Coordinator

Swimming Academy Programme Coordinator

Logistics Coordinator

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