E commerce manager Work, Jobs in Kemble, Gls (with Salaries)

Customer Relations, E-commerce & Studio Manager
Shibumi —Stroud
- £30,000 - £34,000 a year
- Part-time
- Management
- Supervising experience
- In-person
- Free parking
- Employee discount
Quick apply
6d
Head of Ecommerce - Fixed-Term Contract
Bamford Collection —Moreton-In-Marsh
- Team management
- Employee assistance programme
- Employee discount
Quick apply
E-Commerce Manager
Infopro Digital Services Limited —Swindon
- Full-time
- Hybrid work
- Marketing
- Data analysis skills
- Master's degree
- Employee assistance programme
- Referral programme
Quick apply
7h
Regional Delivery Manager
Evri —Swindon
- £44,500 - £50,000 a year
- Full-time
- Negotiation
Regional Operations Manager
Evri —Swindon
- £45,000 - £50,500 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Continuous improvement
6d
Commercial Finance Manager
Oak Furnitureland —Swindon
- £62,500 a year
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Communication skills
- Free parking
- Employee assistance programme
Operations Controller
Evri —Swindon
- £12.71 an hour
- Part-time
- Annual leave
Shift Manager
Evri —Gloucester
- From £34,000 a year
- Full-time
- Computer literacy
- Computer skills
- Communication skills
- Annual leave
12d
Digital Marketing Executive
Gardiner Bros —Eastington
- Up to £30,000 a year
- Full-time
- Analysis skills
- Communication skills
- Analytics
- Annual leave
- Employee discount
Quick apply
Courier Training and Onboarding Specialist
Evri —Pucklechurch
- £28,000 - £32,000 a year
- Full-time
- Communication skills
12d
Transport Administrator
Evri —Gloucester
- £12.71 an hour
- Full-time
- Customer service
- Computer skills
- Communication skills
12d
Regional Delivery Manager
Hermes Europe —South Marston
- £12.71 an hour
- Negotiation
Production Expeditor
EssilorLuxottica —Thornbury
- Weekend availability
- English
Courier Service Specialist
Evri —Gloucester
- £28,000 - £30,000 a year
- Full-time
- Communication skills
Courier Training and Onboarding Specialist
Hermes Europe —Gloucester
- £28,000 - £32,000 a year
- Full-time
- Communication skills
12d
Production Team Leader
EssilorLuxottica —Thornbury
- Continuous improvement
- Quality control
- Training & development
Engineering Manager
Zalando —Cheltenham
- Full-time
- Hybrid work
- Team management
- Leadership
- Communication skills
- Relocation assistance
- Flexible schedule
12d
Regional Medical Science Liaison - South West
EssilorLuxottica —Thornbury
- Sales
- Bachelor's degree
- Communication skills
4d

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Customer Relations, E-commerce & Studio Manager

Shibumi
Stroud

Quick apply

Job details

Part-time | Full-time
£30,000 - £34,000 a year
6 days ago

Benefits

Free parking
Company pension
Employee discount
Sick pay

Qualifications

Management
Returns processing
Fashion retail
E-commerce
Supervising experience
Customer support
Customer interaction
Communication skills

Full job description

Customer Experience & Studio Manager

Shibumi | Gloucestershire | 5 days per week (option for 4 days)
£30,000–£34,000 depending on experience

4-day option: pro rata.

Shibumi is an established independent fashion brand creating distinctive, timeless clothing in beautiful natural fabrics.

We are looking for an exceptionally organised, warm and stylish person to become a key part of our small team and take ownership of the day-to-day customer experience and smooth running of our showroom and studio.

This is a wonderfully varied role for someone who loves people, beautiful clothes and getting things organised and who takes real satisfaction from making sure everything is done properly.

You might spend one day styling customers in our showroom and another managing orders, liaising with our production team in India, updating Shopify or making sure everything behind the scenes is running smoothly.

This is ideally a five day a week role, although we are very happy to consider four days for the right candidate.

The role

You will be responsible for:

Welcoming and styling customers during private showroom appointments
Providing exceptional, personal customer service by email, telephone and in person
Helping customers choose colours, shapes and outfits that make them look and feel wonderful
Managing customer orders from purchase through to delivery
Liaising with our production team in India and following up outstanding orders
Preparing and sending our weekly production order
Keeping customers informed about deliveries and resolving problems when they arise
Managing Shopify, including products, stock, collections, prices and website updates
Helping keep the online shop accurate, organised and beautifully presented
Processing returns and exchanges
Maintaining customer records, digital files and general administration
Supporting occasional shows and events
Proactively spotting what needs doing and getting on with it

There is a separate team member responsible for ironing/steaming, wrapping and dispatching orders, and marketing is managed separately.

This is not a marketing role, although someone with a good eye may occasionally help capture content or support the marketing person with imagery, styling and ideas.

About you

The right person will be:

Exceptional with customers
Highly organised and reliable
Stylish, with a natural eye for colour, clothes and proportion
Proactive and able to work independently
Calm, persistent and good at following things through
Confident juggling several priorities without letting things slip
Digitally confident and comfortable learning new systems
A strong communicator, both written and verbal
Someone who notices details and takes real pride in doing a job well

Shopify experience would be a real advantage, although we are happy to train someone who is digitally confident and learns quickly.

Experience could come from fashion, premium retail, bridal, interiors, hospitality, ecommerce, client services or another highly customer focused environment.

We care far more about your customer instinct, organisation, reliability and eye for style than formal qualifications.

About Shibumi

Shibumi has been creating colourful, individual clothing for over 22 years.

We are a small independent business with a lot of heart, and this role will be an important one within the team. You'll work closely with Ruth, our Founder & Creative Director, while having real ownership of the customer experience and smooth day-to-day running of the showroom and studio.

This role would particularly suit someone who enjoys people, beautiful clothes, responsibility and organisation, and who likes being an important part of a small business rather than one small cog in a large organisation.

Hours & salary

5 days per week, based at our Gloucestershire showroom, with the option of 4 days for the right candidate.

Our preference is for five days, but we are very happy to consider an exceptional candidate looking for a four-day working week.

Salary: £30,000–£34,000 per year, depending on experience (pro rata if working 4 days).

This is an in-person rather than remote position.

To apply

Please send your CV with a short note telling us:

Why Shibumi and this particular role appeal to you?
What experience you have that you feel is most relevant?
Whether you are looking for four or five days per week?
Your availability to start

We'd particularly love to hear from someone who thinks:

“I love people, I love beautiful clothes, I'm incredibly organised — and I get enormous satisfaction from making things run properly.”

Pay: £30,000.00-£34,000.00 per year

Benefits:

Company pension
Employee discount
Free parking
Sick pay

Application question(s):

Must be highly organised
Must have a great eye for style and colour

Experience:

Fashion retail: 5 years (preferred)
Customer Service : 5 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

e commerce manager jobs in kemble, gls

Customer Relations, E-commerce & Studio Manager

Head of Ecommerce - Fixed-Term Contract

E-Commerce Manager

Regional Delivery Manager

Regional Operations Manager

Commercial Finance Manager

Operations Controller

Shift Manager

Digital Marketing Executive

Courier Training and Onboarding Specialist

Transport Administrator

Regional Delivery Manager

Production Expeditor

Courier Service Specialist

Courier Training and Onboarding Specialist

Production Team Leader

Engineering Manager

Regional Medical Science Liaison - South West

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