It support Work, Jobs in Kemnay, Abd (with Salaries)

1st Line Support Technician
Jera IT —Turriff
- £25,000 - £28,000 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
Quick apply
Service Desk Analyst L2
FalconSmartIT —Aberdeen
- Full-time
- English
- Driving
- SharePoint
Quick apply
Workshop Applications Engineer
Hexagon —Aberdeen
- Full-time
- Sales
- Travel
- Mentoring
5d
Associate Director, Research & Development Incentives - IT Specialist
Deloitte —Aberdeen
- Hybrid work
- Bachelor's degree
- IT
- Communication skills
Manager, Research & Development Incentives - IT Specialist
Deloitte —Aberdeen
- Hybrid work
- Bachelor's degree
- IT
- Communication skills
ROV Technical Support Engineer
Boskalis —Aberdeen
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel

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Store Team Member
Home Bargains —Inverurie
A friendly and approachable attitude, with a love of helping customers. Keep the momentum going: Take charge during the fill shift by unloading deliveries and…
£12.71 - £13.00 an hour
Quick apply
6d
Office Administrator
Early Bird Vending —Aberdeen
We are seeking a dedicated Office Administrator to join our team in our office in Dyce, 16-37.5 hour per week available (Mon-Fri or 3 days).
From £28,587 a year
Quick apply
1d

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it support jobs near kemnay, abd

1st Line Support Technician

Jera IT
Turriff

Quick apply

Job details

Full-time
£25,000 - £28,000 a year

Qualifications

Driving Licence
Customer service
Windows
Microsoft Office
Computer networking
Communication skills
Active Directory

Full job description

Job Title: 1st Line Support Technician
Company: Jera IT
Location: Aberdeenshire
Job Type: Full-time

About Us:
At Jera IT, we’re passionate about delivering exceptional IT support and solutions. We believe in a proactive and professional approach to our clients' needs, and we’re looking for an enthusiastic 1st Line Support Technician to join our dynamic team.

The Role:
As a 1st Line Support Technician, you'll be the first point of contact for our clients, providing remote and on-site technical support. You'll troubleshoot technical issues, escalate complex problems, and work closely with our Professional Services team to ensure exceptional service delivery.

Key Responsibilities:

Provide 1st line technical support via phone, email, and onsite visits.
Troubleshoot hardware, software, and network-related issues.
Log and manage tickets through our ticket management system.
Assist with installations, configurations, and upgrades.
Maintain accurate documentation and update the technical knowledge base.
Communicate effectively with clients and internal teams.
Stay current on new technology trends and participate in training.

What We’re Looking For:

Proven experience in a similar support role.
Strong problem-solving skills with a professional working attitude.
Excellent communication and customer service skills.
Ability to work independently and as part of a team.
Hands-on knowledge of desktop hardware, Microsoft Windows OS, Microsoft Office/O365, Active Directory, Exchange, and basic networking.
Experience supporting a range of devices including desktops, laptops, smartphones, and tablets.
Familiarity with routers, switches, structured cabling, and Wi-Fi.
Full UK Driving License required.

Desirable Qualifications:

Post-secondary education in IT or related field.
Relevant IT certifications or training (e.g. CompTIA, Microsoft, Cisco).

What We Offer:

Competitive salary based on experience.
Full on-the-job training and support.
A fun and collaborative working environment.
Excellent opportunities for career progression.

Ready to Join Us?
If you’re looking to grow your career in IT support with a forward-thinking company, apply today with your CV and a brief cover letter.

Job Type: Full-time

Pay: £25,000.00-£28,000.00 per year

Licence/Certification:

drivers license (required)

Work Location: In person

Quick apply

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it support jobs in kemnay, abd

1st Line Support Technician

Service Desk Analyst L2

Workshop Applications Engineer

Associate Director, Research & Development Incentives - IT Specialist

Manager, Research & Development Incentives - IT Specialist

ROV Technical Support Engineer

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