Customer support & client services managers Work, Jobs in Kenfig Hill, Bge (with Salaries)

Customer Service Manager
Welcome Break —Sarn
- Up to £29,000 a year
- Customer service
- Team management
- Free parking
- Employee discount
4d
Enablement & Quality Lead
Nextbase —Caerphilly
- £27,000 - £28,000 a year
- Full-time
- Hybrid work
- Mentoring
- Training & development
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
1d
Customer Experience Manager
ArribaCom Communications Ltd. —Cardiff
- £25,420.00 - £58,449.50 a year
- Full-time
- Spanish
- Data analysis skills
- English
- Health & wellbeing programme
- Flexitime
Quick apply
Customer Service Manager
Willis Lease Finance Corporation —Bridgend
- Full-time
- CRM software
- Writing skills
- Microsoft Office
10d
Customer Experience Manager
Jalla Transport & Mobility Services Ltd. —Cardiff
- £25,420.00 - £58,449.50 a year
- Full-time
- Spanish
- Customer service
- Data analysis skills
- Flexitime
Quick apply
Guest Services Lead
Mitie —Cardiff
- Weekend availability
- English
- Training & development
- Leadership
- Employee discount
Helpdesk Manager (Welsh essential post)
Welsh Revenue Authority —Cardiff
- £30,754 - £34,997 a year
- Full-time
- Hybrid work
- Presentation skills
- Training & development
- Leadership
- Annual leave
- Language training provided
9d

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Enablement & Quality Lead
Nextbase —Caerphilly
As Enablement & Quality Lead, you will spend the majority of your time actively servicing customers across all channels, while supporting the Enablement &…
£27,000 - £28,000 a year
Quick apply
1d
ITSM Practice Manager
Driver and Vehicle Licensing Agency —Swansea
Working closely with colleagues, stakeholders, and suppliers, you will define and drive performance against Operational Level Agreements (OLAs), helping to…
£44,241 a year
12d

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customer support & client services managers jobs near kenfig hill, bge

Customer Service Manager

Welcome Break -
Sarn

Apply Now

Job details

Permanent
Up to £29,000 a year
4 days ago

Benefits

Free parking
Cycle to work scheme
Employee discount
Flexible schedule
On-site parking

Qualifications

Customer service
Health and safety inspection
Team management
Site housekeeping
Safety compliance inspections
Facilities maintenance

Full job description

Customer Service Manager. The successful candidate will be responsible for leading the customer services and maintenance teams and deliver exceptional customer service, uphold the highest standards of site cleanliness, and ensure robust health & safety compliance across all areas. This hands-on role requires proactive engagement with the Site Leader, Retail, Restaurant and Store Managers and other key stakeholders to maintain a safe, welcoming, and compliant environment for customers and staff.
Welcome Break, Sarn Park Services, Bridgend, J36, M4, CF32 9SY

Full-time role | Rewarding salary package up to £29,000 with annual bonus | £10 meal allowance every shift

Ready to lead from the front and set the standards that customers notice straight away?

As a Customer Service Manager at Welcome Break, you’ll lead our customer service and maintenance teams to deliver exceptional service, immaculate facilities and a safe, welcoming environment for every customer on the move.

This is a hands-on leadership role where you’ll take ownership of site cleanliness and hygiene, support proactive and reactive maintenance, and make sure health & safety and compliance standards are followed across all areas. As a Customer Service Manager, you’ll work closely with the Site Leader and the customer service team, stepping in to solve problems quickly and keeping everything running smoothly behind the scenes.

A Customer Service Manager will also lead on audits and inspections, liaise with different areas of the business, customer feedback and help create a culture where We Care, We Are a Team, and We Deliver every day.

This role could be a great fit if you:

Have management experience in a fast-paced retail, catering or customer service environment
Enjoy leading, coaching and developing teams and know how to get the best out of people
Take real pride in standards from site cleanliness and presentation to safety and compliance
Can stay calm under pressure, prioritise quickly and keep things moving in a high-volume environment
Are confident handling audits, inspections and day to day problem solving, including coordinating repairs and contractors
Are ambitious and keen to grow your leadership career with clear progression opportunities

If you’re looking for a role where you can make a visible difference every day leading great teams, protecting standards and creating a site customers are proud to stop at, we’d love to hear from you!

What you’ll get as a Customer Service Manager at Welcome Break:

£10 meal allowance every shift, rewarding salary and annual bonus scheme
Flexible working patterns that fit your lifestyle
50% off onsite brands (including KFC, Burger King, Starbucks & Pizza Express) that will extend to your family and friends when you visit with them!
My Welcome Break discounts savings at hundreds of retailers
Incentive schemes to reward great performance
Clear career progression from Site Manager roles in Operations or specialised Head Office roles out in the field
Apprenticeship programmes where you can learn and earn at the same time
Holiday allowance that grows with service
Cycle to Work scheme
Free onsite parking
Uniform provided

About Welcome Break

Welcome Break is one of the UK’s leading motorway service operators, running 61 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Taco Bell, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.

Apply Now

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customer support & client services managers jobs in kenfig hill, bge

Customer Service Manager

Enablement & Quality Lead

Customer Experience Manager

Customer Service Manager

Customer Experience Manager

Guest Services Lead

Helpdesk Manager (Welsh essential post)

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