Customer support & client services managers Work, Jobs in Kennett, Sfk (with Salaries)

Sales Team Leader
Simplify Group —Cambridge
- £31,672.50 a year
- Full-time
- Sales
- Customer service
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
8d
Support Manager
Tait —Haverhill
- Full-time
- ERP systems
- Microsoft Office
- Bachelor's degree
- Annual leave
- Employee assistance programme
Associate Support Manager
Tait —Haverhill
- Full-time
- No degree
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Service Delivery Team Leader
BoilerJuice —Saint Ives
- £35,000 a year
- Full-time
- Management
- English
- Supervising experience
- Free parking
- Health & wellbeing programme
Quick apply
11d

More jobs to discover

Find similar jobs that you might be interested in.

Procurement Manager
Chestnut Group —Bury St. Edmunds
You will be responsible for driving cost efficiency,product quality and consistency and monitoring adherence to agreed commercial terms across all procurement…
£55,000 a year
Quick apply
Team Manager - Reunification
Norfolk County Council —Norwich
We are looking for a Team Manager who brings experience of working with children in care and those returning home.
£46,000 - £82,000 a year

I want to receive the latest job alerts for customer support & client services managers in kennett, sfk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Sales Team Leader

Simplify Group -
Cambridge

Quick apply

Job details

Full-time
£31,672.50 a year
8 days ago

Benefits

Free parking
Company pension
Employee assistance programme
Employee discount
Transport links

Qualifications

Sales
Customer service
Organisational skills
Purchasing
Leadership
Communication skills

Full job description

Sales Team Leader

St Ives | Competitive salary + commission

Due to an internal promotion, we are looking for a proven Sales Team Leader to join us at our St Ives (Cambs) office

Are you a confident sales leader who knows how to turn great conversations into consistent performance? Do you enjoy coaching others to succeed, building high‑energy teams, and leading from the front?

At Simplify, we help home movers feel supported, informed, and confident at one of the most important moments of their lives. As a Sales Team Leader, you’ll play a key role in shaping that experience — leading a team of Customer Service and Sales Advisors who combine outstanding service with commercial results.

This is a hands‑on leadership role where you’ll inspire, coach, and develop a team that sells through service, builds trust with customers, and delivers strong, sustainable performance.

About the Team You’ll Lead

You’ll manage Sales Advisors who:

Handle warm outbound leads from customers needing conveyancing services
Act as the first expert point of contact for home movers
Build early rapport, identify needs, and convert conversations into customers
Sell Simplify’s market‑leading conveyancing and associated ID services

Your role is to ensure they’re confident, motivated, well‑coached, and set up for success — every day.

What You’ll Be Doing

Lead, Coach & Inspire

Lead a team of Customer Service and Sales Advisors to achieve and exceed sales and service targets
Provide daily coaching, call listening, and feedback to improve conversion and customer experience
Set clear expectations around performance, behaviours, and quality standards
Create a positive, high‑energy team culture where people feel supported and challenged

Drive Performance Through Service

Embed a sales‑through‑service mindset, ensuring customers feel reassured, informed, and never pressured
Monitor sales results, KPIs, quality metrics and pipeline management
Identify trends, strengths, and development opportunities across the team
Support advisors with objection handling, negotiation techniques, and closing confidence

Develop Capability & Confidence

Train new starters and support ongoing development across systems, processes, and soft skills
Help advisors recognise buying signals and tailor conversations effectively
Encourage strong attention to detail, compliance, and accurate data handling
Act as a role model by leading by example on calls when required

Collaborate & Improve

Work closely with Operational and Quality teams to ensure a joined‑up customer journey
Share insight and feedback upward to help improve systems, scripts, and processes
Contribute ideas that improve efficiency, engagement, and results

What We’re Looking For

You’ll thrive in this role if you have:

Proven experience leading or coaching a sales or customer service team
A strong understanding of sales through service — building trust before closing
Excellent communication skills with the ability to motivate and influence others
Confidence in analysing performance, identifying gaps, and taking action
A coaching mindset — patient, supportive, and focused on long‑term development
Strong organisational skills and attention to detail across systems and data
Resilience, positivity, and a solution‑focused approach
Experience in regulated, contact‑centre, or property‑related environments (desirable, not essential)

Full training on conveyancing and Simplify’s services will be provided.

Why Join Simplify?

We’re the UK’s leading conveyancing and property services group, based in a modern St Ives office with free parking and excellent transport links.

You’ll benefit from:

Competitive salary
Performance‑related commission
25 days holiday + 8 public holidays
Option to buy or sell additional holiday
Pension scheme & life assurance
Enhanced family‑friendly policies
Employee Assistance Programme
Retail discounts
Free conveyancing services for your own move
An inclusive, supportive environment where leadership development truly matters

Quick apply

Refine Your Search

customer support & client services managers jobs in kennett, sfk

Sales Team Leader

Support Manager

Associate Support Manager

Service Delivery Team Leader

More jobs to discover

I want to receive the latest job alerts for customer support & client services managers in kennett, sfk

Explore jobs in more locations

Sales Team Leader

About the Team You’ll Lead

What You’ll Be Doing

Lead, Coach & Inspire

Drive Performance Through Service

Develop Capability & Confidence

Collaborate & Improve

What We’re Looking For

Why Join Simplify?

Jobseeker tools

Employer Tools

Browse

Stay Connected