About Us
Bedford Lodge Hotel & Spa is a luxury, four AA red star guest destination nestled in Newmarket, Suffolk. Surrounded by three acres of beautiful grounds, Bedford Lodge Hotel & Spa retains the charm and character of a Georgian country house, yet offers the very best in modern comfort, cuisine, hospitality and luxury.
The Team
Our continuing success is based on the team we have working here. We look not only for skills, but also passion and enthusiasm and the ability to deliver outstanding service & hospitality. We are a privately owned, independent 4 Red Star Hotel and Spa. The successful candidate will be joining our Conference & Events team at Bedford Lodge Hotel & Spa to provide an exceptional experience for guests hosting and attending a variety of events. We strive to create a great work place for our staff which includes many staff benefits.
The Position
As part of the Conference & Events waiting team you will join a friendly, flexible and customer-focused team, catering a wide variety of events and celebrations held at Bedford Lodge Hotel.
You will play a key part in ensuring our guests receive exceptional service, whether their event be for business or pleasure.
With no two days the same working in Conference & Events, you will have the self-motivation to thrive in a demanding environment working alongside your peers.
Experience is not a must as training will be provided, however it is preferred for this position.
This is a casual position working as a when required per the weekly rota.
About You
- You must have excellent customer care and communication skills
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You must have flexibility and availability to work evenings and weekends
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You must be organised, timely and pro-active
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You are neat and well-presented
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You are physical fit and able to meet the demands of the role
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You have a desire to work in a professional, guest focused environment
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Ideally you have experience in waiting and/or bar work, however you will be given training as needed.
Why Join our Team
A privately owned, independent hotel we have the opportunity to focus on what we do best – creating memorable moments for our guests and taking care of our staff as one big team.
We are all exceptionally proud to work here and of the work that we do. Would you like to join a great team and feel the same?
What We Offer
- Employee Assistance Programme (Hospitality Action)
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Free meals whilst on duty
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Paid breaks
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An extra day of leave on your birthday
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Complimentary membership of The Health & Fitness Club
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Discounted membership of The Health & Fitness Club for your partner
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50% food discount within our 2 AA Rosette Squires Restaurant & Roxana Bar
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20% discount on treatments and spa days at The Spa at Bedford Lodge Hotel
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Discounted accommodation rates
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Discounted hotel stays across the Pride of Britain hotel group
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Option to purchase wine at cost price
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Long service awards
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Reward and recognition scheme
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Generous ‘Refer a Friend’ scheme
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Pension scheme
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Industry relevant training
