Salary: £26,793 to £28,532 per annum (inclusive of allowances)
Location: Civic Centre, Gravesend
Contract: Permanent
Working Pattern: Full-time
Hours: 37 hours per week.
Closing Date: 5 July 2026
Proposed interview date: 17 July 2026
We are seeking highly motivated individuals with good communication skills and the ability to deal calmly and professionally with difficult situations.
As a Civil Enforcement Officer (CEO), you will carry out the enforcement of parking restrictions, on foot and by vehicle throughout the entire borough of Gravesham. You will be required to patrol both on street and in car parks and, if necessary, issue penalty charge notices to vehicles found to be parked contravening the parking restrictions that are in force.
You will be required to assist the general public with any Council related enquires to provide high levels of customer satisfaction and you will be required to report issues such as pot holes, streetlights, abandoned cars, graffiti, and rubbish to the relevant department/agency, acting as the Councils ‘eyes and ears’ so as to improve the streetscene environment.
We are looking for an officer, who will be able to work over a 7 day week shift pattern in a front line enforcement role.
You should be able to demonstrate good literacy and numeracy skills, be a good communicator and understand the importance of good customer service skills. Ideally you will have experience of working in a public facing role and be able to work well as part of a team. The role requires full Disclosure and Barring (DBS) clearance and a full UK driving licence.
It would be advantageous to have parking enforcement experience and have basic knowledge of the Highway code and Traffic Management Act 2004. It would be desirable if you are familiar with the local area
We are committed to delivering to the community and working with us means you are part of delivering the level of growth and improvement our community needs and deserves. A range of services have been provided to over 106,000 people and 4,000 businesses.
The Borough of Gravesham, situated in the north west corner of Kent, covers 25,000 acres of the most varied countryside in south east England. Bordered by the River Thames to the north, it is at the heart of Thames Gateway and has a significant role to play in the regeneration of a major government growth area.
A minimum of 23 days holiday entitlement, plus paid bank holidays
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Membership to Local Government Pension Schem- e
Career development, training opportunities and access to e-learnin- g
Access to eye care vouchers and VDU Glasse- s
External Occupational Health servic- e
Cycle to Work Schem- e
Access to EAP Services 24/- 7
Free parkin- g
Octopus Electric Vehicles Salary Sacrifice Schem- e
Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.
We reserve the right to close this vacancy at any time prior to the closing date.
If you would like to have an informal discussion with the recruiting manager, please call Ann Rankin on 01474 337167.
We are no longer accepting applications by email.
You can now apply for this job via our online form. You will be asked to select the job you are applying for and upload a CV and supporting statement. You will also need to provide details of 2 references so please have these available when starting your application.
You should submit your application by 5 July 2026. We reserve the right to close this vacancy at any time prior to the closing date.
Apply for this job
All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation in different format such as braille or large print, please contact the Human Resources Team on 01474 337374.
