Insurance claims & inspection occupations Work, Jobs in Kettering, Nth (with Salaries)

Customer Helpline Advisor
National Accident Law - Advert Layout —Kettering
- £26,130 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
- Employee discount
Quick apply
Travel Recovery Claims Handler
Gallagher Bassett —Blisworth
- Maths
- Communication skills
- Employee stock purchase plan
- Life insurance
Claims Handler
Gallagher Bassett —Blisworth
- Full-time
- Hybrid work
- Microsoft Office
- IT
- Financial services
- Employee stock purchase plan
- Work from home
TPA Liability Claims Handler
Crawford & Company Adjusters (UK) Ltd —Milton Keynes
- Remote
- Customer service
- Organisational skills
- Communication skills
Quick apply
Complex Loss Handler - Home Claims
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Construction experience
- Annual leave
Liability Claims Handler
Gallagher Bassett —Blisworth
- Remote
- Microsoft Office
- Organisational skills
- Communication skills
- Employee stock purchase plan
- Life insurance
Motor Claims Desktop Engineer
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Annual leave
Customer Service Advisor
Vizion Network Limited —Wellingborough
- £26,234 a year
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Trainee Liability Claims Handler Vacancy – Milton Keynes Office
Phoenix Liability Services —Milton Keynes
- £27,500 - £32,500 a year
- Full-time
- Organisational skills
- In-person
Quick apply
School Leaver Insurance Opportunity
Gallagher Bassett —Blisworth
- Monday to Friday
- Organisational skills
- IT
- Typing
- Employee stock purchase plan
- Life insurance
13d
Senior Claims Handler
Gallagher Bassett —Blisworth
- Communication skills
- Employee stock purchase plan
- Life insurance
Customer Resolutions Specialist Claims
Hastings Direct —Leicester
- From £30,700 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Communication skills
- Referral programme
Technical Home Claims Handler
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Organisational skills
- In-person
- Communication skills
- Annual leave
8d
Risk and Insurance Administrator
Huntingdonshire District Council —Huntingdon
- £26,316 - £27,120 a year
- Full-time
- Hybrid work
- Microsoft Office
- No degree
- Data entry
- Flexitime
1d
Claims Commercial Manager - Third Party
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Analysis skills
- Financial services
- Leadership
- Annual leave
Claims Investigator
AXA —Leicester
- From £38,000 a year
- Monday to Friday
- Travel
- Negotiation
5d
Claims Settlement Advisor
Copart —Bedford
- £28,976 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Life insurance
Quick apply
Desk Adjuster - Home Claims
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Annual leave
Loss Adjuster
Build Four Four —Milton Keynes
- £30,000 - £40,000 a year
- Full-time
- Analysis skills
- Driving
- Travel
Quick apply
Claims Investigator
AXA UK —Leicester
- From £38,000 a year
- Full-time
- Travel
- Negotiation
- Annual leave
1d

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Customer Helpline Advisor

National Accident Law - Advert Layout -
Kettering

Quick apply

Job details

Full-time
£26,130 a year

Benefits

Annual leave
Company pension
Employee discount
Paid volunteer time

Qualifications

Customer service
GCSE
Communication skills

Full job description

Job Advert

ABOUT US

Here at National Accident Law, we are all about making it right for those who have had an accident that wasn’t their fault.

Home to National Accident Helpline, our Helpline Advisors are the vitally important first point of contact for our customers and so we need individuals who have a genuine desire to help by listening, understanding, and deciding the right course of action for the customer.

At National Accident Helpline, we believe that diversity drives success. We are proud of our inclusive workplace, where everyone feels valued, respected, and safe. We welcome applications from all walks of life and encourage you to bring your most authentic self to work. We encourage applications from individuals over 50 and all other qualified candidates.

By joining us, you can expect to work in a fun, rewarding environment with a fantastic team who are committed to making a difference to people’s lives.

ABOUT YOU

You’re a compassionate person who is driven by helping others. Friends turn to you for advice because you listen, understand, and have a knack for offering great advice. Your empathy lets you see situations from different perspectives, and your curious nature means you ask the right questions to make informed decisions. You understand the importance of being adaptable in your approach and care deeply about resolving issues, enjoying the variety of each situation. You thrive in a vibrant, kind and supportive environment surrounded by like-minded individuals who share your values and drive to make a difference.

Does this sound like you? Then consider becoming a Helpline Advisor.

WHAT YOU’LL BE DOING AS HELPLINE ADVISOR

As Helpline Advisor you will be responsible for delivering an empathetic customer service experience for customers who have suffered an injury that wasn’t their fault. Taking inbound and making outbound calls, you will support our customers through their claims journey to ensure a seamless customer service experience in anticipation of the formal commencement of their claim.

IDEAL SKILLS AND EXPERIENCE

Previous experience in a contact centre is not essential, but great customer service skills are important. We are keen to hear about your life experiences and value the transferable skills that these bring to the workplace. Full training will be provided to help you succeed in your new role, but if you have these skills, it’s a bonus:

Excellent customer service skills
Strong written and verbal communication skills
Ability to capture data accurately and summarise facts succinctly, in line with business guidelines.
Understand the importance of compliance and the potential consequences to the business if not followed.
Confident keyboard skills and using multiple systems interchangeably.
Grade C at English GCSE or equivalent.

WHAT WE CAN OFFER YOU:

Salary of £26,130
Monthly performance-related bonus
Annual leave: 25 days
Pension: (3% contributory)
Healthcare scheme: claim up to £1,000 back with Simply Health
Death in service: cover of 3 x salary
Perks at Work: exclusive member discounts across a range of goods and services
Community Day on us: volunteer in your community for one day each year

CPD Opportunities: training and development opportunities to boost your confidence, realise your strengths and develop your career with us.
No weekend working – we are open Monday to Friday between the hours of 8am – 8pm

We are proud that each year our employees rate our business higher Gallup's Exceptional Workplace Award Winners for being a great place to work. We are Gold awarded Investors in People and are proud to say that National Accident Law is a great place to work.

But don't just take our word for it, come and find out for yourself!

Please note this a full-time role of 37.5 hours per week. (7.5 hours per day over a shift pattern of Monday - Friday 8am – 8pm). This role is based onsite.

Quick apply

Refine Your Search

insurance claims & inspection occupations jobs in kettering, nth

Customer Helpline Advisor

Travel Recovery Claims Handler

Claims Handler

TPA Liability Claims Handler

Complex Loss Handler - Home Claims

Liability Claims Handler

Motor Claims Desktop Engineer

Customer Service Advisor

Trainee Liability Claims Handler Vacancy – Milton Keynes Office

School Leaver Insurance Opportunity

Senior Claims Handler

Customer Resolutions Specialist Claims

Technical Home Claims Handler

Risk and Insurance Administrator

Claims Commercial Manager - Third Party

Claims Investigator

Claims Settlement Advisor

Desk Adjuster - Home Claims

Loss Adjuster

Claims Investigator

I want to receive the latest job alerts for insurance claims & inspection occupations in kettering, nth

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