Helpdesk support Work, Jobs in Keynsham, Som (with Salaries)

Senior Helpdesk Assistant
University of Bath —Bath
- £26,707 - £30,378 a year
- Part-time
- Customer service
- University
- Organisational skills
- Annual leave
- Employee discount
13d
IT Service Desk Agent
TRG UK Ltd —Bristol
- £26,500 a year
- Full-time
- Software troubleshooting
- In-person
- Communication skills
- Free parking
- Sick pay
Quick apply
11d
Facilities Coordinator
JLL —Bristol
- Travel
Facilities Coordinator
NAB-Jones Lang LaSalle Services —Bristol
- Full-time
- Travel
- In-person
Quick apply
Customer Service Consultant
HSBC Global Services Limited —Bristol
- From £26,000 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
2d
Attendance/Helpdesk Administrator
Bristol Grammar School —Bristol
- £8,500 - £10,300 a year
- Part-time
- Administrative experience
- IT
- School
Housekeeper
North Bristol NHS Trust —Bristol
- £25,272 a year
- Part-time
- Organisational skills
- Communication skills
8d
IT Support Engineer
Giacom —Bristol
- £26,250 a year
- Customer service
- Windows
- Communication skills
- Annual leave
Quick apply
Receptionist/Administrator
Cotham School —Bristol
- From £8,465 a year
- Part-time
- Microsoft Office
- Accounting
- Front desk
- Free parking
- Employee assistance programme
Quick apply
10d
Sales Administrator
TRG UK Ltd —Bristol
- £25,500 - £26,000 a year
- Full-time
- Sales
- Salesforce
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
9d
IT Service Desk Engineer
Bupa Dental Care —Bristol
- Full-time
- Hybrid work
- Microsoft Office
- IT
- In-person
10d
IT Applications Support Technician
Osborne Clarke —Bristol
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
2nd Line Support Analyst
Sharp —Bristol
- Full-time
- Hybrid work
- Azure
- In-person
- Communication skills
- Annual leave
- Life insurance
Infrastructure Support Coordinator
University of Bath —Bath
- £26,707 - £30,378 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
- Employee discount
5d
Facilities Helpdesk Manager
CBRE —Newport
- Full-time
- Time management
Shared Services Support Administrator
Roc Technologies —Bristol
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
IT Engineer - Schools - L1/L2 - North Somerset / Bristol Area - £27k to £30k
Soltech IT —Bristol
- £27,000 - £30,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Annual leave
Quick apply
Brunel: Service and Installation Administrator
Obsequio Group —Bristol
- From £25,500 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
Quick apply
9d
IT Field Engineer – Based in Cardiff or Bristol
Renault UK —Bristol
- £35,700 a year
- Full-time
- Travel
- Organisational skills
- Annual leave
- Employee discount
AC Technical Support Advisor
Daikin Industries Ltd. —Bristol
- Full-time
- Schematics
- Communication skills
Quick apply

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Senior Helpdesk Assistant

University of Bath -
Bath

Apply Now

Job details

Part-time
£26,707 - £30,378 a year
13 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Discounted gym membership
Employee discount
Car scheme

Qualifications

Customer service
Organisational skills
IT
Communication skills

Full job description

Join our friendly Student Support Helpdesk team located at the heart of campus, in supporting our students to have the best University experience!

About the role

The role of Student Support and Safeguarding is to ensure that students, parents/guardians, and staff can readily access the advice, support and information, available, enabling them to fully benefit from their academic and broader experience.

Your primary focus will be working on our student facing, in-person helpdesk service and providing administrative support for the specialist teams within the department. This can mean a diverse workload which is often demanding and can include interacting with and supporting students and parents in distress.

As a Senior Helpdesk Assistant, you will act as the first point of escalation and will be responsible for oversight of various admin tasks and projects. You will also play a key role in decision making and shaping new processes.

You will possess excellent communication and customer service skills, with experience of working in a service environment and comprehensive IT and organisational skills.

Further information

This is a part-time role offered at either 29.2 hours per week (0.8 FTE) or 21.9 hours per week (0.6 FTE).

For the 0.6 FTE option, all three working days will be based on campus. For the 0.8 FTE option, the role will involve a combination of home working and time spent on campus at our main university site.

For an an informal discussion about the role please contact Nik Irvine, Operations Team Leader at [email protected]. However please note that all applications must be made on the university recruitment system and cannot be submitted directly to this address.

We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equity and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.

We're very proud to be a signatory of the Armed Forces Covenant. an accredited Disability Confident Leader; autism friendly university, committed to building disability confidence and supporting disabled staff.

What we can offer you

We're continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer:

Employee assistance services through Health Assured, including access to the Wisdom app
Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
Generous employer contributory pension schemes
Cycle to work scheme
Electric vehicle salary sacrifice scheme
Staff discount at Team Bath gym
Staff benefits include discounted postgraduate tuition and language courses, alongside a wide range of personal and professional development opportunities such as apprenticeships, LinkedIn Learning, and more
Local discounts, including free entry to the Holburne Museum in Bath
A family-friendly workplace
An excellent reward package that recognises the talents of our diverse workforce
Relocation allowance
Visa reimbursement and Interest-Free Loan to help with the cost of some immigration expenses

Find out more about our benefits hear from our staff about what makes the University of Bath a great place to work as well as following us X and LinkedIn.

Be Well at Bath

We’re committed to creating a health-supporting working environment where everyone can thrive and be at their best. We offer a range of resources to enable you to do that from your first day here, including:

Staff support groups and networks
A network of Staff Wellbeing Champions
A suite of tools, resources and frameworks that enable you to be at your best and thrive

Find out more about being at your best at Bath.

Job Description & Person Specification

Right to Work in the UK: We do not assess immigration or right to work status until offer stage. Being invited to interview does not guarantee you are eligible for visa sponsorship and all offers are conditional on meeting right to work requirements. Further information is available on our application support webpage.

Anonymous shortlisting: We are constantly seeking to reduce the unconscious bias that enters any assessment process, with the goal of creating an inclusive and equal assessment process. To support this, personal details such as your name, may be removed from application forms at the initial shortlisting stage.

Apply Now

Refine Your Search

helpdesk support jobs in keynsham, som

Senior Helpdesk Assistant

IT Service Desk Agent

Facilities Coordinator

Facilities Coordinator

Customer Service Consultant

Attendance/Helpdesk Administrator

Housekeeper

IT Support Engineer

Receptionist/Administrator

Sales Administrator

IT Service Desk Engineer

IT Applications Support Technician

2nd Line Support Analyst

Infrastructure Support Coordinator

Facilities Helpdesk Manager

Shared Services Support Administrator

IT Engineer - Schools - L1/L2 - North Somerset / Bristol Area - £27k to £30k

Brunel: Service and Installation Administrator

IT Field Engineer – Based in Cardiff or Bristol

AC Technical Support Advisor

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