Hotel receptionist Work, Jobs in Kidderminster, Wor (with Salaries)

Hotel Receptionist
Hogarth's Stone Manor Hotel —Kidderminster
- From £12.80 an hour
- 12 hour shift
- Hospitality
- Hotel
- Front desk
- Free parking
- Employee discount
Quick apply
2d
Guest Service Assistant
Holiday Inn Birmingham Bromsgrove —Bromsgrove
- £12.71 an hour
- Part-time
- Bar
- Hotel
- Communication skills
- Employee discount
Quick apply
5d
16-hour Spa Receptionist
The Elms Hotel & Greenhouse Spa —Worcester
- £13 an hour
- Part-time
- Hospitality
- Hotel
- Front desk
- Employee discount
- Gym membership
Quick apply
9d
Reception Team Member - Part Time
Travelodge —Birmingham
- £12.71 an hour
- Full-time
- No experience needed
- Hotel
- Front desk
- Employee discount
14h
Receptionist
Leonardo Royal Hotel Birmingham —Birmingham
- Hotel
- Organisational skills
- Front desk
- Referral programme
Quick apply
Hotel Receptionist
The Edgbaston Palace Hotel —Birmingham
- £12.71 an hour
- Part-time
- Hospitality
- Hotel
- Front desk
Quick apply
Reception - Team Member
Premier Inn —West Bromwich
- Up to £13.06 an hour
- Full-time
- Hotel
- Front desk
- Employee discount
Quick apply
6h
Night Reception Team Member - Part Time
Travelodge —Solihull
- £13.71 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Employee discount
6d
Casual - Receptionist
HandPickedHotels —Worcester
- £13.50 an hour
- Hotel
- Front desk
- Free parking
Receptionist/Office Administrator
Lemoncake Events —Birmingham
- From £27,000 a year
- Full-time
- Microsoft Outlook
- English
- Administrative experience
Quick apply
1d
Guest Service Assistant
Holiday Inn Express Birmingham Star City —Birmingham
- £12.71 an hour
- Part-time
- Bar
- Hotel
- Communication skills
- Employee discount
Quick apply
11h
Host / Reception Team Member
Village Hotels - Solihull —Shirley
- £8.00 - £12.71 an hour
- No experience needed
- Hotel
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
2d
Receptionist
Brightstar Hospitality Management —Birmingham
- Part-time
- Hotel
- Front desk
- Cash handling
Quick apply
Hotel Receptionist
Ramada Hotel and voco hotel —Telford
- £12.71 an hour
- Full-time
- Hospitality
- Bar
- Hotel
- Free parking
- Employee discount
Quick apply
13d
Night Receptionist/Porter- 32 Hour Contract
Hilton Garden Inn Birmingham Airport —Birmingham
- £22,497.28 a year
- Part-time
- Bar
- Casual dining restaurant
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
13d
Night Reception Multi Task Team Member
IBIS —Birmingham
- £13.25 an hour
- Weekend availability
- Bar
- Hotel
- Free parking
- Annual leave
Quick apply
7d
Guest Services Food & Beverage
Wolverhampton Racecourse —Wolverhampton
- Weekend availability
- Management
- Inventory control
- Customer service
- Annual leave
- Employee assistance programme
Reception Supervisor
The Grand Hotel, Birmingham —Birmingham
- £28,000 a year
- Weekend availability
- Hotel
- Front desk
- Training & development
- Employee assistance programme
- Employee discount
Quick apply
Receptionist
The Malvern Hills Hotel and Restaurants —Malvern
- £13.25 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Hotel
- Free parking
Quick apply
13h
Guest Service Assistant - Part-time
Hilton —Tewkesbury
- £12.71 an hour
- Part-time
- Customer service
- Computer literacy
- Hotel
- Free parking
- Employee discount

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Hotel Receptionist

Hogarth's Stone Manor Hotel -
Kidderminster

Quick apply

Job details

Permanent | Full-time
From £12.80 an hour
2 days ago

Benefits

Free parking
Discounted or free food
Company pension
Company events
Employee discount
On-site parking

Qualifications

Guest check-in and check-out
Hospitality
Guest relations
Staff training
Accommodation booking
Front desk
Customer interaction
Guest services
Guest services telephone call handling
Hotel front office operations
Hotel experience

Full job description

Do you enjoy talking, have a good sense of humour and want to be part of a fun team, working in a busy luxury hotel where we excel in providing great food and great service.

Job Description:

We are looking for an enthusiastic and passionate individual to join our reception team. The receptionist job is to make our guests feel welcome, check them in and out efficiently and to deal with enquiries professionally whether face to face, email or over the phone.

This is the best possible position to start your Hotel Career and we offer fantastic training opportunities so you can qualify whilst you work with Hogarth’s.

This is a full time position and involves a combination of Early (7am – 3pm) and Late shifts (2.30pm – 10.30pm) which includes weekends and bank holidays.

Salary: £12.80 per hour

We can offer you an extremely secure future, a competitive Salary plus tips, great perks and brand discounts and a great team to be part of.

Full-time hours

Full Job Description

Job Title: Receptionist

Responsible to: Assistant Reception Manager / Revenue and Reservations Manager

Key Liaison: Operations Manager, Head of Departments, Duty Managers

Scope and Purpose of Role:

The Hotel Receptionist is responsible for providing a friendly, welcoming, and efficient service to all hotel guests, in line with the hotel’s vision and values on customer satisfaction, and to play an integral part in the smooth running of the reception desk, as well as helping the General Manager in maintaining a pleasing overall experience for all.

Key Responsibilities:

1. To undertake general Reception duties, including phone correspondence, emails and guest messages, to ensure the smooth running of the reception area.

2. To administer all routes of reservations to ensure that room bookings are made, recorded and allocated accurately.

3. To ensure that all reservations and cancellations are processed efficiently.

4. To keep up to date with room prices and special offers.

5. To undertake front of house duties, including meeting, greeting, and attending to the needs of guests, to ensure a superb customer service experience.

6. To build a good rapport with all guests and resolve any complaints or issues quickly, to maintain high quality customer service.

7. To deal with guest requests to ensure a comfortable and pleasant stay.

8. To be responsible for accurate and efficient guest billing processes.

9. To assist in always keeping the hotel reception area clean and tidy.

10. To report any maintenance, breakage, or cleanliness problems to the relevant manager.

11. To complete the end of shift payment paperwork

12. To undertake all training as required (e.g., first aid, health and safety, customer service).

13. To adhere to all fire safety test procedures and to assist in the evacuation process in the event of fire.

14. To undertake any other ad-hoc duties (bar and restaurant work) relevant to the post as and when required.

Context:

Being a key part of the team that trains new team members in standards and what is expected of them (help to empower the reception team members).

Able to balance multiple activities with demanding timescales in an environment where the activity is often reactive and requires immediate attention.

This Job Description provides an outline of the major focus areas of the Job Role and is not exhaustive and subject to amendment from time to time.

Pay: From £12.80 per hour

Benefits:

Company events
Company pension
Discounted or free food
Free parking
On-site parking

Experience:

Hotel Reception: 1 year (required)
Guestline: 1 year (preferred)

Work Location: In person

Quick apply

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