Receptionist
Location: 131 Psalter Lane, Sheffield, S11 8UX
Salary: £26,510 with excellent benefits
Contract: Permanent, Full-time, 40 hrs per week Mon to Fri, Office hours with a paid lunch break
Who we are
One Health Group was established in Sheffield in 2004 and has steadily and successfully grown to become a significant healthcare provider in the region. Commissioned by the NHS, we provide services for patients referred for Orthopaedics, General Surgery, Spine Gynaecology, and Urology and with clinics located across Yorkshire, Derbyshire, Nottinghamshire, Leicestershire and Lincolnshire, we bring healthcare closer to where people live. We are committed to clinical excellence and our mission is to provide innovative, high quality medical and clinical services for our patients, optimising outcomes so they can quickly continue healthy lives.
We are currently recruiting
A Receptionist to provide a professional first impression to all our visitors and a welcoming voice for our patients at the end of the telephone. With full responsibility for the reception area, the team perform a vital communication role connecting the wider administrative functions of the business.
The role involves
Welcoming visitors to One Health providing a professional service throughout their visit, including arranging meeting rooms, offering refreshments and arranging lunches. Answering and actioning incoming telephone calls. Assisting patients with their telephone enquiries including rearranging appointments. Providing administrative support to the Patient Liaison Department and Accounts Team ensuring a patient’s pathway of care runs smoothly. Other administrative duties will include responding to emails, organising post, ordering and replenishing stock.
The successful candidate
You will be people focused, have first class communication and interpersonal skills and work well as part of a team promoting our FIRST values and behaviours. You should have a professional outlook, empathetic telephone manner and understand the importance of patient confidentiality.
Knowledge and skills
To apply for this position candidates must have a background providing a first-class reception service, and proven switchboard experience and office administration, ideally gained within a medical environment. Commitment to providing excellence in patient service is what matters to us the most and in-house training will be given. Experience using Microsoft office packages, Excel, Word and Outlook is essential.
Benefits:
- Additional leave
- Casual dress
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
- Private dental insurance
- Private medical insurance
- Sick pay
Please be aware we may close this vacancy on receipt of a high number of candidate applications.
Job Types: Permanent, Full-time
Pay: Up to £26,510.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Health & wellbeing programme
- On-site parking
- Private medical insurance
- Sick pay
Work Location: In person
