technical support occupations Work, Jobs in killingworth, nbl (with Salaries)

Customer Representative (Technical Support)
Act! LLC —Newcastle upon Tyne
- £27,500 a year
- Monday to Friday
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Technical Support Specialist
Eque2 —Newcastle upon Tyne
- Hybrid work
- Customer service
- SQL
- Travel
Customer Service Advisor
Verisure Services (UK) Limited —Newcastle upon Tyne
- £27,200 - £29,325 a year
- Full-time
- Customer service
- Microsoft Office
- IT
Quick apply
ICT Support Technician - Field Based - Working from Home
DC Services —Durham
- £25,000 - £30,000 a year
- 8 hour shift
- Hybrid work
- English
- Microsoft Office
- Travel
- Work from home
- Flexible schedule
Quick apply
Hardware Deployment Technician
Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust —Seaton Delaval
- £25,760 - £27,476 a year
- Full-time
2d
Customer Support Expert (Technical Support)
Sage —Newcastle upon Tyne
- From £28,000 a year
- Customer service
Customer Support Advisor (Fixed-Term Contract)
One Utility Bill —Newcastle upon Tyne
- £13,988 a year
- Part-time
3d
Tier III Support Technician
Elfab Limited —North Shields
- Bachelor's degree
- No degree
- Computer networking
Quick apply
Customer Service Advisor
EE —Newcastle upon Tyne
- £13.35 - £13.66 an hour
- Full-time
- Customer service
Service Desk Support Analyst
Your Move —Newcastle upon Tyne
- Full-time
- Customer service
- Windows
- Communication skills
Technical Support Engineer
Zynk —Newcastle upon Tyne
- £25,000 - £30,000 a year
- Full-time
- Software troubleshooting
- SQL
- APIs
Quick apply
IT Technician
Newcastle Building Society —Newcastle upon Tyne
- £33,709 - £43,783 a year
- Full-time
- Computer networking
- IT
- Financial services
1d
Service Desk Support Analyst
Reeds Rains —Newcastle upon Tyne
- Full-time
- Customer service
- Windows
- Communication skills
Technical Service Analyst
Care Quality Commission —Newcastle upon Tyne
- £30,373 a year
- Full-time
- Annual leave
9d
Service Desk Support Analyst
LSL Property Services —Newcastle upon Tyne
- Full-time
- Customer service
- Windows
- Communication skills
Technical Customer Service Advisor
Verisure Services (UK) Limited —Newcastle upon Tyne
- £24,500 - £26,500 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
- Referral programme
Quick apply
IT Support Analyst (Out of Hours)
Norton Rose Fulbright —Newcastle upon Tyne
- 12 hour shift
- Remote
- Azure
- Windows
- Microsoft Office
Service Desk Consultant - 2nd Line (Infrastructure)
Technology Services Group —Newcastle upon Tyne
- £40,000 a year
- Azure
- Microsoft Office
- Continuous improvement
- Annual leave
- Employee assistance programme
IT Service Desk Engineer
RMT —Newcastle upon Tyne
- Windows
- IT
- Communication skills
Quick apply
Integration Support Specialist
Bede Gaming —Newcastle upon Tyne
- Hybrid work
- Azure
- JavaScript
- Software development
- Annual leave
- Employee assistance programme
Quick apply

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technical support occupations jobs near killingworth, nbl

Customer Representative (Technical Support)

Act! LLC -
Newcastle upon Tyne

Quick apply

Job details

£27,500 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Tech scheme
Discounted gym membership
Employee assistance programme

Qualifications

Customer service
Communication skills

Full job description

Job Title: Customer Representative (Technical Support).

Job Description:

High Performer. Tech-savvy. Customer orientated. Solutions-provider. If you are these four things, we are looking for you to join us.

Act! are currently looking for a Customer Support Representative to join our all-star team of dynamic, passionate and innovative team members. You will be working within our Customer Success department and be frontline support for businesses who use our Act! CRM, providing expert advice and technical problem solving.

Act! has one purpose – to fuel small business growth. We do so by delivering modern and innovative software and services, purpose-built for the unique needs of today’s small businesses. Act! is a recognized leader in the small business segment for solutions that drive customer acquisition and retention. In addition, we are the Winner of Comparably's "Best CEO for Women", "Best Company for Work/Life Balance" and ‘Happiest Employees’ awards

What we offer you;

As well as some fantastic benefits, you will gain expert knowledge of Act! CRM products, with our excellent training programme. Phase 1, you will have 3 to 4 weeks class-room based training and continued coaching and support. We don’t just leave you to your own devices! On your 2nd phase, you will be ‘buddied’ up with one of our experienced representatives who will help coach and support you throughout your continued training before going live with our customers. You will gain invaluable product knowledge and skills required to develop your career within the organisation.

Key Responsibilities:

What you’ll be doing:

The role will involve supporting our customers with technical problems and helping identify the best solution, product or service to match their needs. To provide an exceptional service delivery experience through call ownership, business focused solutions and technical expertise that delivers Customer Delight at every contact.

Minimum experience & skills:

Exceptional communication and organisation skills
A proven ability to adapt to a fast paced and continually changing environment
Proven experience in a customer service role
Proficient with operating computer software/programmes, with the confidence to pick up new tech.
Good problem-solving skills
Able to negotiate effectively and handle difficult and confrontational situation

Your benefits:

Living the Exclamation! – CEO Award for Outstanding Employee
33 days holiday (basic 25 days + 8) (including bank holidays)
Additional holiday buy scheme 1-3 days (max 28 days annual leave)
Day off for your Birthday! (even if it falls on a weekend, get the Monday or Friday off)
Pension (match +2% up to 10%)
Death in Service (4 x salary)
Income Protection
Bonus Scheme
Employee Reward Scheme (collect points & swap for vouchers)
Comprehensive Health Plan, dental, vision, and many more
Employee Assistance Program (EAP)
Transport Scheme
Cycle Scheme
Tech Scheme
Subsidised Gym
Free Breakfast snacks (every day when in office)
Weekly lunch voucher (once a week)
Free - Fruit
Free – Tea, Coffee, soft drinks

Salary: £27,500

Hours: 9.00am – 8.00pm

Office Location: Quorum Business Park, Newcastle NE12 8BS

Work place Type: Hybrid (Monday & Friday at home – Tuesday, Wednesday & Thursday at office).

Function: Customer Success

Working at Act! means you are one of the A-Team, supporting our global customers with the work smarter be smarter approach within their working day, meaning businesses can spend less time with routine tasks and focus on the future ambitions of their business.

Learn more about working at Act!: www.act.com

If you are interested in joining Act! please send your resume to the link provided.

Quick apply

Refine Your Search

technical support occupations jobs in killingworth, nbl

Customer Representative (Technical Support)

Technical Support Specialist

Customer Service Advisor

ICT Support Technician - Field Based - Working from Home

Hardware Deployment Technician

Customer Support Expert (Technical Support)

Customer Support Advisor (Fixed-Term Contract)

Tier III Support Technician

Customer Service Advisor

Service Desk Support Analyst

Technical Support Engineer

IT Technician

Service Desk Support Analyst

Technical Service Analyst

Service Desk Support Analyst

Technical Customer Service Advisor

IT Support Analyst (Out of Hours)

Service Desk Consultant - 2nd Line (Infrastructure)

IT Service Desk Engineer

Integration Support Specialist

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