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This role is in support of Cencora's wholesale distribution services in Europe operating through our Alliance Healthcare business.
Responsibilities:
- Legal and Safety Compliance: Ensure adherence to all relevant transport and health and safety legislation, including operator's license conditions and Department of Transport (DVSA) regulations
- Fleet Maintenance: Manage vehicle maintenance schedules, service, repairs, and inspections to ensure all vehicles are road-fit
- Driver Management: Ensure all drivers have the necessary licenses and qualifications, monitor driver hours, and manage issues like tachograph infringements
- Record Keeping: Maintain accurate and up-to-date records for vehicle maintenance, driver records (licenses, CPC, etc.), and driver hours
- Risk Management: Assess and mitigate risks related to transport operations. This can include investigating incidents, managing fuel usage, and handling infringements
- Policy and Training: Communicate compliance requirements to staff and may be involved in developing or delivering training materials to ensure standards are met
- Auditing and Reporting: Conduct audits and monitor data to detect systematic failures and report on service quality levels
Monitor and manage drivers’ performance, ensuring compliance to procedures as detailed in the drivers duties booklet
Ensure that vehicle security disciplines are maintained
Enforce driver compliance with the strict controls around van condition and preventative maintenance
Ensure vehicle and driver presentation conforms to company requirements to promote the brand
Report vehicle defects and maintenance requirements to ensure roadworthiness and promote driver safety
Maintain a driver training program to increase drivers’ skills, competencies and route knowledge to achieve maximum flexibility for sickness and holiday cover and promote the brand
The management and relevant communication of driver delivery failures to minimise the disruption to customer service
Prompt and effective reaction to breakdowns and accidents
Compliance to DTP contractual requirements through the achievement of specific KPIs
Investigate customer services issues and provide prompt feedback
Ensure the department meet all H&S requirements and Direct Reports are aware of their responsibilities
Ensure compliance to GDP (Goods Distribution Practice) procedures
Provide effective leadership and motivation through regular team briefings/debriefings
Take appropriate steps to maintain IIP accreditation, agreeing clear objectives for direct reports and monitoring performance through annual appraisal process as per company guidelines
Take responsibility for all areas of people management for direct reports including coaching and nurturing talent and motivating the team through effective leadership
Provide coaching and guidance to colleagues in areas of responsibility
Work closely with management colleagues to drive efficiencies across the Service Centre promoting a culture of continuous improvement
.
Requirements:
Experience of running a large LGV fleet covering all areas of its operation
Experience of leading transport operations, including drivers and administrators at various locations
Solid leadership skills with the ability to engage drivers to deliver efficient performance
Experience of interacting with Transport systems, processes & data, such as Microlise and the ability to learn other systems
Good Numeracy and Literacy skills
Suits an individual who is organised, analytical, structural, independent, tenacious and comfortable in communicating with others
Openness to process & change management
Knowledge of the pharmaceuticals industry desirable
Management Transport CPC Required
In addition:
- All management roles within the Service Centre will need to be “on call” for emergency orders
- All management roles within the Service Centre will need to participate a weekend working rota
- There will be a need to travel to link points etc.
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
Full time
Affiliated Companies: Alliance Healthcare Management Services Limited
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
