GLL is looking for an Area Swimming School Manager to work across Reading. The Area Swimming School Manager is the link between our customers, Centre swim school leads, Swimming teachers and the leisure centre team. You will be responsible for the swim school programmes within your area. including school swimming and all other swim school products.
This key role provides technical support to the centre teams to ensure the smooth running of the lessons and high-quality, consistent level of customer service. Your role will bring organisation and structure to the swim schools as you develop and manage the programmes and lead and inspire your team. Income growth and increasing the number of pupils learning to swim will be an essential part of the role. This role offers a real opportunity to affect positive change and get closer to GLL’s National Aquatics Team.
You’ll no doubt be an experienced Centre Swim lead and lead Teacher, looking for the next stage in your career and be full of ideas of how to make things better. We’ll offer in-house training to support you with your role as well development opportunities such as ‘train the trainer’ and the STA Tutor training programme.
What you need:
Be a fully qualified swimming teacher
Hold a full Level 2 Certificate in Teaching Swimming (STA or Swim England/Swim Wales/Swim Scotland/Swim Ireland)
A real focus on customer service
Passion and personality
Knowledge of health and safety
Be a great team player
If you’ve worked with Course Pro, it would be beneficial but not essential
As a leader within the leisure industry, we can also offer scope to progress your career, and job variety like nowhere else.
What you’ll do:
Manage, grow and review diverse Swim school programmes
Oversee pupil progression and attainment
Drive income and retention
Oversee and impact lesson delivery and quality
Manage, Mentor and develop your team including Centre Swim School Leads, Lead Teachers and Swimming Teachers
Recruitment of new Teachers and Centre Swim School Leads
Deliver first-class customer service
Deal with escalated customer complaints
Create a positive customer journey
Implement marketing resources to promote products
Oversee the school swimming programme and pupil attainment
Engage and oversee community agendas
Support mobilisation and demobilisation as required
As a charitable social enterprise owned by its staff, GLL has a great range of benefits for its employees:
A Values driven organisation
Learning & development to support career development
Good Pension schemes
Discounted gym membership for you and your partner.
A full-time permanent position – Change accordingly
Industry leading rates of pay
opportunity to join the GLL Society and have a say in how we are run plus associated social events
Exclusive discounts on our villas in Portugal
Exclusive discounts on our Ski chalets in Bulgaria
Health assurance
Career pathways, professional development are just the start. To ensure you stay at the top of your game, we provide training with practical and theory elements too.
Discounts across thousands of retailers (GLL Extras)
25% off Red Letter Days
25% off Buy A Gift
20% off GLL spa experience treatments and associated products.
Ride to work scheme
Free eye tests and discounted glasses
About GLL:
As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries and children’s centres.
Our people are from the communities we serve and help us make real changes in their local area.
To make sure we’re having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you.
So, whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you’ll be able to find your ideal new job at GLL.
Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Silver Award employer.
As a charitable social enterprise, we are different. Our purpose is to improve the physical, mental and social well-being of local communities. We are looking for people with purpose who are aligned to our values:
BETTER SERVICE: Better choice for all
BETTER COMMUNITIES: Making a difference
BETTER BUSINESS: Business that benefits the community
BETTER PEOPLE: More than a job
We are an inclusive employer. We seek and welcome diversity in our teams.
All pay rates are subject to skills, experience, qualifications and location.
