Job Introduction
We’re looking for a talented Business Analyst to play a key role in shaping how our organisation operates for the future.
Working as part of a high-profile organisation design and transformation programme, you’ll provide critical insight and analysis to help define and implement a new operating model. This will include supporting the design and establishment of functions across systems, processes and ways of working.
You’ll collaborate with stakeholders across the organisation through facilitated workshops, led by an Organisation Design Lead, to understand current challenges, identify opportunities for improvement and translate requirements into clear, actionable outcomes.
Your work will directly influence how teams are structured, how services are delivered and how we operate day to day.
This is an exciting opportunity to contribute to meaningful change at scale, helping to build a more effective, efficient and future-ready organisation.
What you’ll be doing.
You’ll:
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Work across the organisation to understand current processes, systems, services and ways of working.
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Gather, analyse and document business requirements through stakeholder engagement and facilitated workshops.
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Map as-is and to-be processes, identifying opportunities for improvement and greater efficiency.
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Translate complex business needs into clear requirements, user stories and actionable outcomes.
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Support the design and implementation of the future operating model.
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Identify potential solutions and assess their suitability, including opportunities presented by emerging technologies.
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Contribute to business cases, options appraisals, cost-benefit analysis and decision-making.
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Identify dependencies, risks, issues and opportunities and support appropriate mitigation.
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Support the transition from current to future ways of working, including business readiness and implementation.
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Maintain clear documentation and ensure requirements are traceable throughout the delivery lifecycle.
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Build effective relationships with stakeholders at all levels and communicate complex information clearly.
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Contribute to governance, reporting and the consistent application of Business Analysis best practice.
What’s essential.
We’re looking for an experienced Business Analyst who can work confidently across complex organisational change.
You’ll need:
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Proven experience working as a Business Analyst across projects or programmes of varying size and complexity.
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Experience of the full Business Analysis lifecycle, including pre-project activity, scoping, estimating, stakeholder analysis, requirements gathering, solution analysis, testing and implementation.
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Experience of business process modelling and optimisation, with the ability to identify practical improvements.
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Experience supporting the transition from an as-is to a to-be state and developing an appropriate approach to change.
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Experience identifying and evaluating potential solutions, including the appropriate use of emerging technologies.
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A track record of building strong relationships with a wide range of stakeholders and taking a user-centred approach to business analysis.
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Experience identifying opportunities, risks and issues and developing appropriate responses.
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The ability to analyse complex information, challenge existing ways of working and turn insight into clear, practical recommendations.
Location.
The location for this role is Summer Lane, Birmingham.
Due to the nature of this role and involvement in full day workshops, there will be a requirement to be on-site regularly. There will be flexibility between workshops and key meetings for hybrid working.
How to apply.
Applying for a role with WMCA is straightforward. Follow these steps to get started.
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Create your Careers Account. Register with your name, email address, and a password.
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Build your Profile. Upload your CV to help populate your career and education details.
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Write your Supporting Statement. Make sure to address each of the required essential criteria.
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Submit your application. Do one final check and once complete, click submit.
Please note, we reserve the right to close any vacancy from further submissions when we have received sufficient applications from which to make a shortlist. Please apply without delay if you wish to be considered for this role.
Anonymised Applications.
Your uploaded CV won’t be visible after submission. Our process is anonymised, and only the information in your profile is used for shortlisting. Be thorough in each section. It’s your chance to showcase your skills and experience.
Using Artificial Intelligence (AI)
We cannot stop anyone from using AI to help write application content. Used right, it can be a great tool. If you choose to use AI, then use it as a helper rather than relying on it wholly to write your application.
Applications that rely too heavily on AI may be rejected during shortlisting. For help on how to write a supporting statement, please visit the FAQs section of our careers site.
Reasonable adjustments.
If you have an accessibility need, disability, or condition that means you might require changes to the application or recruitment process, please get in touch with our Recruitment Team ([email protected]).
Salary and benefits.
We advertise salary ranges, with new appointments typically starting at the lowest salary point. In exceptional cases, the salary point may be adjusted to secure the best candidate. This approach allows for potential year-on-year salary increases, offering progression and appropriate rewards to employees. Requests for salaries above the maximum advertised range will not be considered.
We offer a comprehensive benefits package that includes:
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Local Government Pension Scheme (one of the most generous pension schemes in the UK).
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Shared Cost Additional Voluntary Contribution scheme where you can build an additional pot of money alongside your pension with contributions exempt from Income Tax and National Insurance contributions (NICs).
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28 days paid annual leave (with an option to purchase more) + Statutory days.
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EV car benefit scheme
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Healthcare plans.
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Discounted gym membership, will writing, and mortgage advice.
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An option to buy a bicycle, including e-bikes and adapted pedal cycles, at a discounted rate.
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3 days of paid leave each year to volunteer.
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Interest-free financing through SmartTech to buy the latest technology
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Discounted shopping with over 2,000 big-name retailers, and more. You can now also obtain a Costco membership through the WMCA.
- Boundless unlocks unlimited entry to top-rated UK attractions and loads of extra benefits and discounts.
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Eye Care Scheme, offering a free eye test and a financial contribution towards your glasses.
For more information, please visit the benefits page on our career site.
Why join WMCA?
WMCA is laser-focused on improving the West Midlands, bringing economic growth, jobs, homes, and better journeys to the region. We target local needs where it matters most, ensuring everyone has a job that pays well and has access to safe and affordable places they can call home.
We put people and place at the heart of everything we do, working hand in hand with our partners to direct funding where it's needed most. What you do, really matters. Your expertise will help make a big difference, improving people's lives, every day.
Our Values and Behaviours.
Fostering an environment where people feel valued, included, supported, and proud to contribute to our region is important to us at the WMCA. Our behaviours are more than statements; they guide how we work, make decisions, and treat one another - they set the standards we hold ourselves to and the experience we want others to have.
Collaborative - We work as one organisation. Together we build trust, connection and shared purpose across teams, partners and residents to create the biggest impact for our region.
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Driven - We are focused on outcomes. We perform at our best to unlock productivity and delivery, achieving the greatest regional impact.
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Inclusive - We value difference. Creating an environment where people belong, and feel psychologically safe, so we can all thrive and shape a West Midlands built for everyone.
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Innovative - We are courageous. We embrace new ideas and challenge the status quo to continuously improve and shape the future of the West Midlands.
Creating an inclusive workplace.
WMCA holds diversity accreditations, such as the RACE Code Quality Mark, Armed Forces Covenant (Gold status) and has been recognised as one of the Inclusive Top 50 Employers and The Times Top 50 Employers for Women. We’re a Disability Confident Employer with ‘Leader’ status, committed to interviewing applicants with disabilities who meet all the essential role criteria.
We are also proud to be a Ban the Box employer, which means we do not ask about criminal convictions at the initial application stage, and will only ask after an offer is made as part of our onboarding checks, which helps us remove barriers for people with past convictions and supporting fair opportunities for all.
We recognise that certain groups, such as women and people of colour, may be less likely to apply for roles if they feel they do not meet all the requirements. However, we encourage individuals who are passionate about the role and want to make a difference to still apply. We value potential and encourage applicants to highlight their skills, including transferable ones, even if they don't fit the traditional "perfect candidate" mould.
We gladly consider part-time, flexible, and job share arrangements, so please don't let these factors deter you from applying
Right to Work in the UK
Proof of Right to Work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.
Non-UK applicants (excluding Ireland) would be required to hold a relevant Visa from the UK Visas and Immigration (UKVI).
